827 customer experience lead jobs at 367 companies in Elgin, IL
4h
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Customer Experience Lead
Chicago, Illinois, United States
$21-$26/hr OnsiteFull Time
Requires customer service, retail, POS and computer system proficiency, cash handling, communication, organization, multitasking, and the ability to lead, delegate, motivate, and schedule staff.
POS register system
1w
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Customer Experience Lead - Full Time
Oswego, Illinois, United States
$16/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and ability to work nights, weekends, and holidays.
1mo
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
2d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
1d
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Member Experience Lead
Northbrook, Illinois, United States
$21/hr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED required; bachelor's preferred. Requires 3+ years customer service and 3+ years leading operational teams, strong communication, relationship-building, and CPR certification within 30 days.
3w
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Customer Experience Professional Lead - MH
Northbrook, Illinois, United States
$31-$36/hr HybridFull Time
2+ MgmtLeadership or supervisory experience, strong communication and analytical skills, proficiency with Microsoft Office, Tableau and in-house RavApps; valid driver’s license and ability to lift up to 40 lbs.
Microsoft Office, Tableau, RavApps, Ravago Tools
6d
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Captive Experience Lead
Rolling Meadows, Illinois, United States
RemoteFull Time
9+ YOEHigh school diploma, formal leadership experience, and 9+ years of workers' compensation claims experience. Requires industry knowledge and claims software experience; auditing and process management preferred.
2w
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Guest Experience Lead | Oakbrook
Oakbrook, Illinois, United States
$25-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
Microsoft Excel
7h
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Wondra Guest Experience Lead
Schaumburg, Illinois, United States
$17/hr OnsiteFull Time
Customer service, retail, food service, entertainment, or attractions experience preferred; leadership and training experience valued. Must communicate confidently and remain calm in busy situations.
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
1mo
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Class Experience Lead
Vernon Hills, Illinois, United States
$20-$27/hr OnsitePart Time
1+ YOEHigh school diploma/GED,1 year leadership experience,National Group Fitness or LifePower Yoga certification,and Fitness & Nutrition certification required.
2mo
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Customer Experience Truck Fleet Advocate
Antioch, Illinois, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years sales, product support, or technical knowledge; 1+ year as a technical support lead.
1mo
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Customer Experience Measurements and Insights Lead
Chicago, Illinois, United States
$150k-$190k/yr HybridFull Time
5+ YOE5–7+ years in data analytics or CX measurement, experience building customer health models and measurement frameworks, strong hands-on data skills, statistical analysis, and cross-functional communication.
Gainsight, AskNicely, Zendesk, Salesforce, Totango
2w
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Digital Client Experience (CX) Lead - Wealth Management
Chicago, Illinois, United States
$115k-$195k/yr OnsiteFull Time
10+ YOEBachelor’s degree in business, marketing, finance, or related field; 10+ years in customer experience or client strategy within financial services; CX transformation, wealth management, CRM, and CX platform expertise.
CRM, Salesforce, Qualtrics, Medallia, AI
1d
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Retail Parties & Guest Experience Lead, Lip Lab - Chicago (Part-Time)
Chicago, Illinois, United States
$18-$20/hr OnsitePart Time
2+ YOE1+ MgmtRequires 2+ years in guest services, hospitality, retail leadership, or a customer-facing role; leadership experience, POS proficiency, organizational skills, and ability to lift 30 pounds.
POS systems, Microsoft Excel, Microsoft Word, Microsoft Outlook, Google Docs, Shopify
6d
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Customer Service Lead
Wheaton, Illinois, United States
$15-$20/hr OnsiteFull Time
0+ YOEHigh school diploma or GED, 0–3 years of grocery or similar retail experience, valid Food Handler’s Certificate, cash-handling and basic math skills, reliable transportation, and flexible weekend and holiday availability.
Point of Sale (POS), WIC, EBT, digital processing equipment
1w
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Customer Service Team Lead
Kenosha or Waukegan or Pleasant Prairie or Gurnee or Racine
$33-$38/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma required, 3+ years of customer service experience, and strong communication skills. Bachelor’s degree and 2+ years of leadership or supervisory experience preferred.
13h
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Customer Service Team Lead
Kenosha, Wisconsin, United States
$33-$38/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma required, bachelor's preferred, 3+ years of customer service experience, and effective communication skills; 2+ years of leadership or supervisory experience preferred.
2mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, Bachelor’s in related field, proven experience leading cross-functional initiatives, change management, stakeholder influence, and building PM frameworks.
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