773 customer experience lead jobs at 320 companies in Ewing, NJ
2w
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Customer Experience Lead - Full Time
Brick, New Jersey, United States
$17/hr OnsitePart Time
1+ YOEOne or more years of retail experience preferred; requires customer service, leadership, communication, problem-solving, organization, flexibility, and attention to detail.
1mo
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Experience Lead
King of Prussia, Pennsylvania, United States
$19/hr OnsiteFull Time
Operational management experience in guest-facing venues, strong communication and organizational skills, ability to manage and coach hourly teams, knowledge of safety and accessibility requirements.
Microsoft Office, Google Suite, Slack
1mo
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Customer Experience Coordinator
Toms River, New Jersey, United States
$17-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtLead front-end associates to deliver excellent customer service, train and mentor staff, handle POS/coverage, resolve customer issues, and support store operations; 1 year retail and 6 months leadership experience required.
4w
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Lead Customer Experience Technician
Easton, Pennsylvania, United States
OnsiteFull Time
3+ YOEHigh school diploma required; 3+ years customer-facing technical or trades experience; public speaking, fabrication, testing, precision measurement, ISO/NIST familiarity, strong organization and safety focus.
NIST, ISO calibration standards, fabrication equipment, hydraulic testing systems, precision measurement tools, data collection systems
4d
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Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
1w
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Team Lead - Customer Experience and Operations
Summit, New Jersey, United States
$18-$22/hr OnsiteFull Time
Customer service and communication skills, dependable attendance, outdoor work ability, physical activity throughout shifts, safe driving ability, and a valid driver's license.
1d
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Guest Experience Lead | Suburban Square
Ardmore, Pennsylvania, United States
$23-$26/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and retail leadership experience are preferred.
1w
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IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, and integration experience. Requires EDI, cloud architecture, and agentic AI expertise.
IBM Sterling, OpenText, API, microservices, SAP BTP-IS, Agentic AI, AWS, Node.js, EDI, middleware, Electronic Data Interchange (EDI), GxP, SOX, HIPAA, Privacy, GDPR, CSAT, NPS
1w
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Parkway Visitor Experience Shift Lead
Philadelphia, Pennsylvania, United States
$18-$19/hr OnsitePart Time
2+ YOERequires 2+ years of customer service or hospitality experience, strong delegation, organization, problem-solving, multitasking, and Philadelphia-area knowledge. College degree preferred.
ecommerce applications, point-of-sales system, map and transit applications, web applications
4w
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Customer Service Lead
Warren, New Jersey, United States
$62k-$90k/yr OnsiteFull Time
3+ YOE3+ years in inside sales or customer service, bachelor's in business/supply chain/engineering required, prior leadership experience, ERP/MRP and CRM familiarity, strong communication and analytical skills.
ERP/MRP, CRM, customer portals
1mo
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Customer Experience Supervisor I - Ocean County Mall
Toms River, New Jersey, United States
$23-$29/hr OnsiteFull Time
Leading retail associates, coaching customer service and checkout processes, managing schedules and hiring coordination, and achieving sales, productivity, and customer service targets.
Point of Sale, Mobile Point of Sale, Satellite Registers, Expeditor stations, iCAP (Credit) program
1d
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Customer Service Manager, Airport Customer Experience
Newark, New Jersey, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma/GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and strong operational leadership skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Digital Customer Experience Platform Leader
Morris Plains, New Jersey, United States
$201k-$252k/yr HybridFull Time
10+ YOEBachelor's required; 10+ years in digital customer experience, commercial transformation, or product management; proven delivery of customer-facing B2B platforms; strong CRM/ERP and order-to-cash knowledge; ability to lead cross-functional initiatives; AI and advanced materials experience desirable.
CRM, ERP, AI, OT/IT, cloud
1w
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IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, or integration experience. Requires EDI, cloud architecture, AI, and senior stakeholder leadership expertise.
Electronic Data Interchange (EDI), IBM Sterling, OpenText, API, Microservices, SAP BTP-IS, AWS, Node.js, Agentic AI
2mo
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Vice President, Customer Success & Experience
Trevose, Pennsylvania, United States
$170k-$175k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree required (MBA preferred); 10+ years in customer success/retention/account management; 5+ years leading teams; experience reducing churn and driving adoption in recurring revenue models; data-driven and cross-functional collaborator.
4w
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Customer Success Lead
Hamilton, New Jersey, United States
$113k-$141k/yr HybridFull Time
6+ YOE3+ Mgmt6+ years in customer-facing roles, 3+ years leading teams, SaaS/technology background, Salesforce and Gainsight experience, strong data analysis, problem-solving, and relationship skills.
Salesforce, Gainsight
1w
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Retail Customer Service Lead
Princeton, New Jersey, United States
$17-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer application proficiency, strong communication and organizational skills, and flexibility for evenings, weekends, and holidays.
POS
4w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3mo
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Lead Customer Service Associate
Scottdale, Pennsylvania, United States
OnsiteFull Time
1+ YOERetail leadership experience preferred; strong communication, people skills, and customer service; valid driver’s license with insured vehicle; knowledge of food safety; willing to grow with the company.
1mo
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Customer Sales Lead - Broker Lead
Philadelphia or Newark or United States
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree and 6 years in CPG sales or customer-facing commercial roles; proven ability to deliver net sales and profit targets; trade management, promotional planning, RGM experience; analytic experience with Circana/NielsenIQ; broker coordination skills.
Circana, NielsenIQ, S&OP
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