570 customer experience lead jobs at 252 companies in New Jersey
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Customer Experience Lead - Full Time
Brick, New Jersey, United States
$17/hr OnsitePart Time
1+ YOEOne or more years of retail experience preferred; requires customer service, leadership, communication, problem-solving, organization, flexibility, and attention to detail.
1mo
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Customer Experience Coordinator
Toms River, New Jersey, United States
$17-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtLead front-end associates to deliver excellent customer service, train and mentor staff, handle POS/coverage, resolve customer issues, and support store operations; 1 year retail and 6 months leadership experience required.
3d
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Experience Lead, TEB
Teterboro or Van Nuys
$73k/yr OnsiteFull Time
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
1w
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Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
2w
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Team Lead - Customer Experience and Operations
Summit, New Jersey, United States
$18-$22/hr OnsiteFull Time
Customer service and communication skills, dependable attendance, outdoor work ability, physical activity throughout shifts, safe driving ability, and a valid driver's license.
1w
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Guest Experience Lead | American Dream
East Rutherford, New Jersey, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
2w
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IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, and integration experience. Requires EDI, cloud architecture, and agentic AI expertise.
IBM Sterling, OpenText, API, microservices, SAP BTP-IS, Agentic AI, AWS, Node.js, EDI, middleware, Electronic Data Interchange (EDI), GxP, SOX, HIPAA, Privacy, GDPR, CSAT, NPS
3mo
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Customer Experience Supervisor I - Deptford Mall
Deptford, New Jersey, United States
$23-$29/hr OnsiteFull Time
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
Point of Sale, POS, Cash Register
1mo
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Customer Service Lead
Warren, New Jersey, United States
$62k-$90k/yr OnsiteFull Time
3+ YOE3+ years in inside sales or customer service, bachelor's in business/supply chain/engineering required, prior leadership experience, ERP/MRP and CRM familiarity, strong communication and analytical skills.
ERP/MRP, CRM, customer portals
2d
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Retail Customer Service Lead
Lawnside, New Jersey, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, and full-time schedule flexibility including evenings, weekends, and holidays.
2mo
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Digital Customer Experience Platform Leader
Morris Plains, New Jersey, United States
$201k-$252k/yr HybridFull Time
10+ YOEBachelor's required; 10+ years in digital customer experience, commercial transformation, or product management; proven delivery of customer-facing B2B platforms; strong CRM/ERP and order-to-cash knowledge; ability to lead cross-functional initiatives; AI and advanced materials experience desirable.
CRM, ERP, AI, OT/IT, cloud
2w
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IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, or integration experience. Requires EDI, cloud architecture, AI, and senior stakeholder leadership expertise.
Electronic Data Interchange (EDI), IBM Sterling, OpenText, API, Microservices, SAP BTP-IS, AWS, Node.js, Agentic AI
1mo
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Customer Success Lead
Hamilton, New Jersey, United States
$113k-$141k/yr HybridFull Time
6+ YOE3+ Mgmt6+ years in customer-facing roles, 3+ years leading teams, SaaS/technology background, Salesforce and Gainsight experience, strong data analysis, problem-solving, and relationship skills.
Salesforce, Gainsight
3w
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Retail Customer Service Lead
Princeton, New Jersey, United States
$17-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer application proficiency, strong communication and organizational skills, and flexibility for evenings, weekends, and holidays.
POS
3mo
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Lead Customer Service Advisor
Pompton Plains, New Jersey, United States
$16-$22/hr OnsiteFull Time
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver's license, automotive service knowledge, strong leadership and customer service skills.
POS system, Computer, Inventory management
1w
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Senior Customer Relations Lead, PSA
Jersey City, New Jersey, United States
$31/hr OnsiteFull Time
4+ YOERequires 4+ years of customer relations experience, strong problem-solving, communication, listening, de-escalation, organization, and interpersonal skills; high school diploma required; Google Workspace knowledge required and Salesforce preferred.
Google Workspace, Salesforce
1mo
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Director, VIP Sports- Customer Experience
Las Vegas or Jersey City
$120k-$150k/yr HybridFull Time
3+ YOE3+ Mgmt3+ years leading high-performing hospitality or gaming teams; strong communication, coaching, analytical and sales skills; Bachelor's in Marketing/Business preferred; able to handle high-value clients and escalations.
23h
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Sr. Specialist, Member Experience Team Lead
Florida or Parsippany
$85k-$100k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in member services, account management, customer success, healthcare operations, specialty pharmacy, or related fields, plus team leadership and process improvement experience.
Salesforce, Mercury
1w
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Community Experience Guide
Barrington, New Jersey, United States
$20-$25/hr OnsitePart Time
Warm, outgoing, proactive candidate comfortable leading groups, engaging with children, supporting families, maintaining play spaces, preparing activities, and assisting with events. Child development or Montessori interest is a bonus.
1mo
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Customer Success Lead
Fort Lauderdale or Holmdel or Verona
$65k-$80k/yr HybridFull Time
1+ YOE1+ year client-facing experience, college degree preferred; strong relationship building, conflict resolution, project management, CS metrics knowledge, and excellent communication.
CentralReach, Salesforce, Microsoft Outlook, Electronic Medical Records (EMR), Electronic Health Records (EHR)
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