172 customer experience lead jobs at 89 companies in Franklin, VA
1mo
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Customer Experience Lead - Full Time
Virginia Beach, Virginia, United States
OnsiteFull Time
1+ YOERetail experience and customer-service skills; ability to lead and coach associates, manage front-end operations, handle transactions, and work nights/weekends/holidays.
3mo
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PT Customer Lead (502715)
Suffolk, Virginia, United States
OnsitePart Time
Part-time customer lead in retail; customer service experience preferred; strong communication skills.
3w
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Customer Experience Supervisor I - Peninsula Twn Ctr
Hampton, Virginia, United States
$20-$25/hr OnsiteFull Time
Leads customer service and sales, coaches associates, manages checkout operations, coordinates hiring and training, optimizes staffing, and supports safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers
1mo
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PT Customer Lead
Colonial Heights, Virginia, United States
OnsiteFull Time
Provide friendly, accurate front-end customer service, operate register and scanners, assist customers and maintain front-end standards; must meet age and physical requirements.
cash register, lottery machine, scanner, computer, calculator, smart devices
3d
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Customer Service Manager, Airport Customer Experience
Norfolk, Virginia, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma or GED required. Two years leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge, USPS clearance eligibility, background checks, and applicable driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2d
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Customer Service Lead - Smithfield VA area
Smithfield, Virginia, United States
$45k-$60k/yr OnsiteFull Time
2+ YOECustomer service or administrative experience preferred, with strong Office 365, math, organization, critical thinking, and independent-work skills; must lift 50 lb and work 40 hours weekly.
Microsoft Office 365, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint, Telus Programs, Microsoft Teams
1mo
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Front Desk Patient Experience Lead
Norfolk, Virginia, United States
$18-$23/hr OnsiteFull Time
1+ YOEOversee front desk operations, mentor staff, resolve patient concerns, maintain HIPAA/OSHA compliance, knowledge of insurance/prior auth, 1+ year front desk experience or CHAA/CPSS, Microsoft Office proficiency.
Microsoft Office
1mo
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Defense Customer Success Lead
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yr HybridFull Time
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
Spotter
3w
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Lead Customer Service Advisor
Virginia Beach, Virginia, United States
$13-$18/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, valid driver's license, and 3–5 years of service industry experience. Requires automotive service knowledge, customer service, communication, mentoring, conflict resolution, and problem-solving skills.
DailyPay
1mo
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Team Lead
Colonial Heights, Virginia, United States
$18/hr OnsiteFull Time
0.5+ YOEMinimum 6 months customer service or sales experience; car wash experience preferred; must deliver excellent customer service, communicate clearly, lead by example, and organize team tasks.
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth or Norfolk
$18/hr OnsiteFull Time
High school diploma or equivalent; supervisory/lead experience preferred; data entry and inventory experience (6 months preferred); skilled in MS Office and spreadsheets; 35 wpm data entry; dependable and detail oriented.
Microsoft Office, Microsoft Excel
1w
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Merchandising Lead
Chesapeake, Virginia, United States
$21-$29/hr OnsiteFull Time
0.5+ YOEMust be 18 or older with 6 months of retail experience and 6 months of customer service experience. Team leadership and supervision experience are preferred.
1w
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Merchandising Lead
Chesapeake or Chesapeake
$21-$29/hr OnsiteFull Time
0.5+ YOEMust be 18 or older with 6 months of retail experience and 6 months of customer service experience; team leadership and supervision experience preferred.
forklift
2mo
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Shift Lead
Norfolk, Virginia, United States
OnsitePart Time
1+ YOE1+ year customer-service experience, POS experience preferred; ability to lift 40 lbs; legal authorization to work in US; outstanding communication, time management, and people skills; must be 18+.
Point of Sale
1w
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Front Desk Lead Coordinator
Williamsburg, Virginia, United States
$22/hr OnsiteFull Time
2+ YOEHigh school diploma or GED; 2+ years as a lead supervisor, front office manager, or administrative assistant. Requires computer proficiency, accurate data entry, communication, flexibility, and conflict management.
SPI, CRMS
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth or Norfolk
$18/hr OnsiteFull Time
High school diploma or equivalent; 6 months inventory/data entry experience preferred; skilled in Microsoft Office and spreadsheets; 35 WPM data entry; dependable, detail oriented; leadership experience to delegate and support a team.
Microsoft Office
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth, Virginia, United States
$18/hr OnsiteFull Time
0.5+ YOEHigh school diploma or equivalent; supervisory/leadership duties; data entry (35 wpm); MS Office proficiency; 6 months inventory/data-entry or related experience preferred; dependable and detail oriented.
Microsoft Office
1mo
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Shift Lead
Williamsburg, Virginia, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ Mgmt1 year prior leadership/key-holder retail experience; fluent English; may require PTCB certification or state pharmacy license as required by state.
2mo
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Event Programming Lead
Chesapeake, Virginia, United States
$17-$25/hr OnsiteFull Time
1+ YOE1-3 years experience, event planning or customer service background preferred; high school diploma or equivalent; ability to manage vendors, budgets, equipment, and community relationships.
1mo
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Store Lead (Full Time)
Williamsburg, Virginia, United States
$23/hr OnsiteFull Time
Previous grocery or retail experience required; high school diploma/GED preferred. Responsibilities include team leadership, inventory control, merchandising, receiving, and customer service.
forklift, pallet jack, baler, cardboard/trash compactor
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