192 customer experience lead jobs at 82 companies in High Point, NC
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Customer Experience Manager [HT-1030236]
Greensboro, North Carolina, United States
$95k-$110k/yrRemoteFull Time
Preferred Living: Develops and manages luxury apartment communities.
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
JCPenney: Retailer of apparel, home goods, and beauty products.
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
Provide friendly, accurate front-end customer service including cashiering, bagging, and assisting customers; must meet physical requirements and learn technical tasks.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of customer-focused retail experience, full-time availability, schedule flexibility, computer proficiency, strong communication and organizational skills, and ability to lift up to 50 pounds.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Customer service leadership experience and a friendly, professional demeanor; ability to work flexible shifts, lift 40+ pounds, and stand and walk for extended periods.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Customer service or retail experience is helpful. Requires customer care, sales, communication, teamwork, quick problem-solving, shift leadership, physical stamina, and ability to lift up to 60 pounds.
BunzlLondon Stock Exchange: BNZL: Global distributor of essential non-food consumables and services.
3+ YOEHigh school diploma required; bachelor's degree preferred. Requires 3+ years in customer service or call centers, team leadership experience, strong communication, problem-solving, multitasking, and Windows, Outlook, Word, and Excel experience.
Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel
Leslie'sNASDAQ: LESL: Sells pool and spa supplies and provides maintenance services.
Must be 18+, HS diploma or equivalent, valid driver's license and reliable transportation, retail or customer service experience; ability to lift 50 lbs and complete training; team-leading experience preferred.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOERequires age 18+, six months of retail experience, and six months of customer service experience. Preferred qualifications include team leadership and supervision experience.
Goodwill Industries of Northwest North Carolina: Operates thrift stores to fund community employment training programs.
Lead or supervisory experience required; high school diploma or equivalent preferred. Must support store operations, customer service, cash reconciliation, donation processing, and stocking.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEOne year of leadership, supervisory, or retail key holder experience; fluent English; valid PTCB certification or pharmacy license as required by state.
Tractor Supply CompanyNasdaq: TSCO: Retailer of supplies for rural lifestyle and farming needs
Retail or pet/live animal knowledge preferred; supervisory experience preferred. Must be 18+, have a valid driver's license, communicate effectively, handle animals, lift 50+ pounds, and operate store equipment.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Provide hospitality-facing customer service, greet guests, explain menu items, lead promotions, merchandise display, lift up to 50 lbs; prior customer service experience preferred.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOERequires age 18+, six months of retail experience, and six months of customer service experience. Team leadership and supervision experience are preferred.
Visionworks: Retailer of prescription eyewear and provider of optometric services.
1+ YOERequires 12 months of optical experience or ABO certification, high school diploma/GED or equivalent experience, and customer or patient experience is preferred.