465 customer experience lead jobs at 240 companies in Highlands, TX
3w
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Customer Experience Lead - Full Time
Texas City, Texas, United States
$16/hr OnsiteFull Time
1+ YOELead front-end operations, deliver excellent customer service, direct associates, troubleshoot transactions, and maintain merchandising; 1+ year retail experience preferred.
3d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
6d
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Customer Experience Supervisor
Friendswood, Texas, United States
$60k-$70k/yr OnsiteFull Time
3+ YOE1+ MgmtRequires 3+ years in customer service, customer experience, or contact centers; 1+ year leading or coaching teams; metric and queue experience; strong communication; and a high school diploma or equivalent.
Shopify, Kustomer, Dialpad
1mo
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
2d
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Guest Experience Lead | Houston
Houston, Texas, United States
$25-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
1mo
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Assistant Manager Customer Experience
Katy, Texas, United States
$48k-$68k/yr OnsiteFull Time
Lead customer service and sales initiatives, recruit and develop talent, manage payroll and training, oversee store operations including pricing, stockroom, receiving and third-party logistics.
1mo
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Class Experience Lead
Baybrook, Texas, United States
OnsitePart Time
1+ YOE1+ MgmtHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga and fitness/nutrition certifications; ability to mentor staff, manage studio spaces, and connect with members.
Facebook
2d
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Customer Service Lead
Houston, Texas, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED and 3+ years of full-time customer service experience required. Leadership, communication, problem-solving, emotional intelligence, and calm performance under pressure are required.
2d
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Customer Service Team Lead
League City, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; strong customer service, communication, analytical, presentation, and PC-based systems skills required.
2mo
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Inside Sales & Customer Experience Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years sales support/SDR/CRM admin experience; lead qualification, CRM hygiene (Zoho CRM), Square/QuickBooks invoicing, Google Workspace proficiency, strong written/verbal communication, highly organized and process-driven.
Zoho CRM, Square, QuickBooks, Google Workspace, Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets
2w
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Customer Service Lead
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires high school diploma/GED, 2–4 years in high-volume healthcare or pharmacy customer service, 2+ years in lead or supervisory work, strong communication and conflict resolution skills, and Google Workspace and contact-center platform experience.
Google Workspace, Google Docs, Google Sheets, Gmail, Google Calendar, RingCentral, LifeFile, Intercom, Nexus, Stripe
1w
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Lead Customer Service Representative
Spring, Texas, United States
OnsitePart Time
Customer service, retail, sales, or cashiering experience is helpful. Requires customer focus, communication, teamwork, quick problem-solving, and ability to lead and supervise shifts.
3mo
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Customer Service Team Lead - Onsite Sugar Land
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or GED; 2–5 years healthcare revenue cycle experience; 2+ years in a lead role; EPIC experience preferred; strong communication and leadership; MS Office proficiency.
EPIC, MS Office
3d
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Bilingual Samsung Experience Consultant Lead
Houston, Texas, United States
$19/hr OnsiteFull Time
High school diploma or equivalent required; six months of sales, retail, telecom, or marketing experience preferred. Requires communication, presentation, problem-solving, customer service, and multitasking skills.
Samsung, DailyPay
4w
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Guest Experience Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE2+ MgmtLead front-line spa teams, drive guest satisfaction, 3–5 years luxury hospitality experience with 2–3 years supervisory experience, bachelor\u0002s preferred, proficiency with PMS and guest feedback tools, flexible availability including weekends/evenings/holidays.
Property management systems (PMS), Guest engagement platforms, Guest feedback tools
2w
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Retail Customer Service Lead
Houston, Texas, United States
$14-$21/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds and team lift over 100 pounds.
POS
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2w
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Lead Customer Service Advisor
Houston, Texas, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, valid driver's license, and 3–5 years of service industry experience. Requires automotive service knowledge, leadership, customer service, communication, mentoring, and problem-solving skills.
DailyPay
1d
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PetsHotel Lead
Houston, Texas, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail supervisory experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
3mo
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Lead
Houston, Texas, United States
$11-$15/hr OnsiteFull Time
Experience in food service or retail; strong communication and leadership; fast-paced, dependable, customer-focused; flexible weekends/holidays.
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