335 customer support manager jobs at 184 companies in Highlands, TX
2mo
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Customer Support Specialist
Houston, Texas, United States
OnsiteFull Time
Customer support experience (1–2 years preferred), high school diploma required; proficiency with Microsoft Office, CRM and ERP systems (Epicor a plus); strong communication, organization, and order-management skills.
Microsoft Office, CRM, ERP, Epicor
2mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
7h
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Customer Service Manager
Galveston, Texas, United States
OnsiteFull Time
Manages customer service operations and supports service quality for transportation customers.
2mo
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Customer Support Technician
Nassau Bay or Houston
OnsiteFull Time
5+ YOEHigh school diploma (associate preferred), 5+ years enterprise IT support, hands‑on desktop/laptop deployment, help desk ticketing and remote support experience, patch management, asset tracking, and strong troubleshooting and communication skills.
1w
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Customer Success Manager
Houston, Texas, United States
$90k-$157k/yr HybridFull Time
3+ YOEThree years in client service, account management, customer success, or sales support; iLien experience; proficiency with Microsoft Office, Salesforce.com, and project tools; strong communication, analysis, and cross-functional skills.
Pricing Central, Verifile, iLien platform, Account Tools, Microsoft Office, Salesforce.com, Smartsheet, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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AMS Customer Support Labor Strategy
Spring, Texas, United States
$116k-$182k/yr OnsiteFull Time
10+ YOE10+ years project management experience preferred, degree in business or related field recommended, PMP preferred; strong finance, project planning, stakeholder management, and process improvement skills.
Microsoft Project, Agile Methodology, Customer Relationship Management
2mo
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AMS Customer Support Labor Strategy
Spring or Houston
$116k-$182k/yr OnsiteFull Time
10+ YOESenior project leader with 10+ years' experience managing large, complex internal projects; financial management, stakeholder engagement, project planning, and mentoring. PMP preferred; Bachelor's or Graduate degree recommended.
Microsoft Project
2mo
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AMS Customer Support Labor Strategy
Spring or Houston
$116k-$182k/yr OnsiteFull Time
10+ YOE10+ years project management experience recommended; responsible for delivering large, complex internal projects, managing project financials, stakeholder relationships, and mentoring; PMP preferred; degree in business or related field recommended.
Agile Methodology, Microsoft Project
2w
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Customer Success Manager
Houston, Texas, United States
$85k-$115k/yr RemoteFull Time
Bachelor's in relevant agricultural/environmental field, CRM and SaaS experience, precision ag data familiarity, strong communication and data analysis skills; ability to support sales and manage client projects.
CRM, Salesforce, HubSpot, FMIS, GIS, Power BI, Tableau, SaaS
1mo
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Producer Support Manager - Houston, Texas
Houston, Texas, United States
OnsiteFull Time
1+ YOEPrior customer service management and insurance experience (1-2 years), proficient in Microsoft Office, bilingual Spanish required, excellent communication and relationship skills, willing to work onsite and travel locally.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
2d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
1w
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882 - Account Support Manager
Houston, Texas, United States
FieldFull Time
3+ YOEHigh school diploma required; 3–5 years in NDT, inspection, industrial services, account management, project coordination, or operations preferred. Requires customer coordination, communication, organization, and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, ERP, CRM
3w
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Product Support Sales Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE3+ MgmtLead sales team, develop strategic sales plans, manage territory customer relationships; bachelor\u0002s degree (or equivalent experience), minimum 3 years industry experience, demonstrated sales management and service-operations experience.
2mo
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IT Support Services Manager
Galveston, Texas, United States
OnsiteFull Time
2+ YOEAssociate’s degree in Computer Science, MIS or related field and 2 years in lead customer-facing role, or 4 years in lead customer-facing role.
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Houston (Hybrid)
Houston, Texas, United States
$78k-$181k/yr HybridFull Time
2+ YOE2–3 years supporting customers or consulting, ability to drive retention/renewals, strong business acumen, AI fundamentals knowledge, customer-facing and problem-solving skills.
SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
1mo
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Customer Service Representative
La Porte, Texas, United States
OnsiteFull Time
1+ YOEProvide customer support via phone/email/in-person, counter sales experience (1+ year), proficiency with Microsoft Office, Adobe Acrobat and Bid Manager, strong communication and follow-up skills, high school diploma/GED required.
Microsoft Office, Adobe Acrobat, Bid Manager, SAP, AutoCAD, Microsoft Excel, ERP systems, BI reporting tools
2mo
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Customer Experience Supervisor
Conroe, Texas, United States
HybridFull Time
Supervisory experience in service/support operations, contact center knowledge, strong verbal/written communication, performance management, coaching, KPI tracking and data analysis.
1mo
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IT Support Services
Houston, Texas, United States
OnsiteFull Time
Provide desktop and helpdesk support, SharePoint administration, account management, and basic system administration; strong communication and customer-service skills required.
SharePoint, SharePoint Online, Power Apps, Power Automate, Power BI, JIRA, HTML, CSS, JavaScript, SharePoint Designer, Microsoft Office
5d
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VP, Support - Remote, Raleigh or The Woodlands
Raleigh or The Woodlands or United States
HybridFull Time
7+ YOE7+ MgmtBachelor's degree and 7+ years in customer support leadership and managed services, data networking, voice, and video. Requires advanced PC skills, communication, operational expertise, and up to 10% travel.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Microsoft Project, Salesforce, NetSuite, Windows Operating System
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