769 customer experience lead jobs at 354 companies in Irvine, CA
1w
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Customer Experience Lead
Riverside, California, United States
$22-$25/hr OnsiteFull Time
High school diploma or GED, complex bike expertise, strong communication and organizational skills, software proficiency, sound judgment, and willingness to work occasional rotating weekends.
SAP, Microsoft Dynamics 365, Jira, Microsoft Office, CRM, ERP
2mo
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Customer Experience Lead
Ontario, California, United States
$26-$27/hr OnsiteFull Time
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
CRM, spreadsheets
1w
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Customer Experience Lead - Full Time
Oceanside, California, United States
$18/hr OnsitePart Time
1+ YOECustomer service mindset, leadership and communication skills, problem-solving ability, organization, flexibility, and 1+ years of retail experience preferred.
1mo
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hr OnsitePart Time
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
1mo
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
2mo
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Customer Experience Lead (Keyholder) - Glendale, California - New Store Opening
Glendale, California, United States
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong customer service, problem solving, coaching, and organizational skills; preferred luxury/consignment experience and proficiency with Google Suite and Salesforce.
Google Suite, Salesforce, Mac iOS
3w
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Customer Experience Manager
Moreno Valley, California, United States
$20/hr OnsiteFull Time
2+ YOELead store front-end and crew to deliver excellent customer service; high school diploma, minimum 2 years management experience, strong communication and multitasking skills.
5d
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Customer Service Lead
Gardena, California, United States
$15-$20/hr OnsiteFull Time
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
2d
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Customer Service Lead
Los Angeles, California, United States
$21/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, computer proficiency in Windows, Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility with overtime as needed.
Windows, Microsoft Word, Microsoft Excel, E-mail
1w
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Retail Customer Service Lead
Tustin, California, United States
$18-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
POS
5d
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
2w
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Senior Customer Relations Lead
Santa Ana, California, United States
$30/hr OnsiteFull Time
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
Google Workspace, Salesforce
3mo
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Customer Service Representative Lead
Long Beach, California, United States
$21-$26/hr OnsiteFull Time
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Avimark, eVet, Cornerstone
2w
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Customer Service Lead
City of Industry, California, United States
OnsiteFull Time
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Zendesk, Microsoft Office Suite
2mo
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LEAD CUSTOMER REGISTRATION REPRESENTATIVE
Los Angeles, California, United States
$24-$29/hr OnsiteFull Time
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.
EMR, Office Suite, Telephone System, Computer
1w
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Retail Customer Service Lead
Tustin, California, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time flexibility, computer proficiency, strong communication and organization skills, and ability to lift up to 50 pounds.
point-of-sale (POS) systems
2w
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
1mo
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Customer Service III Team Lead
Santa Ana, California, United States
$20-$23/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years relevant experience, supervisory experience preferred; skills in call review, coaching, KPI management, Microsoft Office/Outlook, 35 WPM typing, strong communication and leadership.
Microsoft Office, Outlook
3w
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Bilingual Samsung Experience Consultant Lead
San Bernardino, California, United States
$21/hr OnsiteFull Time
High school diploma, six months sales/retail/telecom experience preferred; strong communication, presentation, and customer service skills; availability for weekends, evenings, and holidays.
DailyPay
2d
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Customer Service Lead
Los Angeles, California, United States
$21/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, basic Windows computer skills including Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility.
Microsoft Windows, Microsoft Word, Microsoft Excel
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