738 customer experience lead jobs at 334 companies in Torrance, CA
2mo
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Customer Experience Lead
Ontario, California, United States
$26-$27/hr OnsiteFull Time
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
CRM, spreadsheets
2mo
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hr OnsitePart Time
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
1mo
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
4h
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Experience Lead, Sports Club LA
Los Angeles, California, United States
$19/hr OnsiteFull Time
1+ YOERequires at least 1 year of customer service or related experience, strong communication and multitasking skills, computer literacy, CPR/AED certification or willingness to obtain, and flexible availability.
LPMS
2w
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Guest Experience Lead | Third Street Promenade
Santa Monica, California, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store. High school diploma/GED is preferred.
2mo
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Lead Experience Guide (Lead Front Desk Associate)
Woodland Hills, California, United States
$22/hr OnsiteFull Time
Sales/guest service experience; leadership or supervisory experience; strong communication; detail-oriented; team player.
1w
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Customer Service Lead
Gardena, California, United States
$15-$20/hr OnsiteFull Time
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
1d
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Customer Service Lead
Duarte, California, United States
$21-$25/hr OnsiteFull Time, Part Time
Prior cashiering or retail front-end experience required, with leadership, coaching, communication, training, customer service, basic math, and Microsoft Office proficiency. English fluency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Service Lead
Simi Valley, California, United States
$70k-$85k/yr HybridFull Time
3+ MgmtBachelor’s degree or equivalent, including at least 3 years of supervisory experience. Requires customer service operations knowledge, Incoterms, ERP transactions, contract review, and legal U.S. work authorization.
ERP, ASAT, IMEX
6d
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Customer Service Lead
Los Angeles, California, United States
$21/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, computer proficiency in Windows, Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility with overtime as needed.
Windows, Microsoft Word, Microsoft Excel, E-mail
3d
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Retail Customer Service Lead
Canoga Park, California, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-Sale (POS)
1w
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Retail Customer Service Lead
Tustin, California, United States
$18-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
POS
1w
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
3w
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Senior Customer Relations Lead
Santa Ana, California, United States
$30/hr OnsiteFull Time
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
Google Workspace, Salesforce
3mo
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Customer Service Representative Lead
Long Beach, California, United States
$21-$26/hr OnsiteFull Time
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Avimark, eVet, Cornerstone
3w
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Customer Service Lead
City of Industry, California, United States
OnsiteFull Time
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Zendesk, Microsoft Office Suite
3mo
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LEAD CUSTOMER REGISTRATION REPRESENTATIVE
Los Angeles, California, United States
$24-$29/hr OnsiteFull Time
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.
EMR, Office Suite, Telephone System, Computer
23h
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Customer Service Lead - Bilingual English and Spanish
Long Beach or Wilmington or United States
$26-$29/hr HybridFull Time
1+ YOE1+ MgmtBilingual English-Spanish communication, 1-2 years of supervisory, customer service, and billing or administrative experience, high school diploma or equivalent, and US work authorization required.
Microsoft Excel
1mo
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Customer Service III Team Lead
Santa Ana, California, United States
$20-$23/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years relevant experience, supervisory experience preferred; skills in call review, coaching, KPI management, Microsoft Office/Outlook, 35 WPM typing, strong communication and leadership.
Microsoft Office, Outlook
3w
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
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