398 customer experience lead jobs at 235 companies in Jackson, GA
1mo
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Customer Experience Lead
Stockbridge, Georgia, United States
$13/hr OnsiteFull Time
High school diploma or equivalent; no prior experience required; customer service and cashier skills; basic math and English fluency.
23h
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
1w
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
1mo
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Commerce Experience Lead
Atlanta or United States
HybridFull Time
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.
Shopify, OMS, WMS
1mo
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Customer Experience and Logistics Operations Lead - Macon, GA
Macon, Georgia, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year customer service experience, multi-line phone and cash handling experience, proficiency with Word/Excel/Outlook and internet applications, must pass background and drug screen, English communication skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet applications
1mo
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Customer Experience & Logistics Rep
Huber or Macon
OnsiteFull Time
Lead shift operations for airport shuttle service, manage trip capacity and fleet, ensure DOT compliance, strong communication and computer skills, pass background and drug screening, reliable attendance.
2mo
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Digital Marketing & Customer Experience Dir
Atlanta, Georgia, United States
OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree required;8+ years digital marketing/experience work with 3+ years leading teams;proven analytics, lifecycle email/SMS, website, AI use cases;Salesforce Marketing Cloud experience preferred.
Salesforce Marketing Cloud
3w
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Customer Support Team Lead
Atlanta, Georgia, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
2w
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Director, Demand and Customer Experience, Fuel Technologies
Atlanta, Georgia, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent experience; 10+ years supporting fuel and energy technology or enterprise systems; 5+ years leading product, business analysis, or application teams; RightAngle and Salesforce experience.
RightAngle, Salesforce
1mo
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Customer Service Lead
Sandy Springs, Georgia, United States
OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, calm under pressure, and ability to guide and motivate others.
2mo
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Customer Value Lead
Atlanta, Georgia, United States
HybridFull Time
Expertise in value‑selling, value engineering, financial modelling, and sales enablement; experience in management/value consulting or value engineering; knowledge of U.S. retail lending; strong executive presentation and communication skills.
2mo
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Customer Service Sales Lead
Atlanta, Georgia, United States
$14/hr HybridFull Time
Sales-focused role requiring outbound communication and lead conversion, strong phone/SMS/email skills, basic computer proficiency, organization, goal orientation, comfort with pets, and flexible availability including weekends/holidays.
2mo
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Lead Retail Customer Service Associate
Smyrna, Georgia, United States
$18-$24/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years specialized experience, strong verbal/written communication, ability to lift 55 lbs and stand entire shift, customer service and production experience; may lead team members.
POS
2d
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Retail Customer Service Lead
Lilburn, Georgia, United States
$14-$21/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time flexibility, computer proficiency, strong communication and organization skills, and the ability to supervise and support associates.
Point-of-sale (POS) systems
3d
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Retail Customer Service Lead
Lilburn, Georgia, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
4d
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Lead Customer Success Representative
Atlanta, Georgia, United States
$100k-$150k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success, Support, Services, or Account Management; strong customer communication and relationship skills; and independent management of multiple engagements. Bachelor's degree and CRM experience valued.
CRM
1w
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AVP CX Experience Design
Chattanooga or Portland or Atlanta
$134k-$274k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree in a relevant field, 10+ years in CX or experience design, and 5+ years leading teams and enterprise-wide customer experience initiatives.
Voice of Customer
3mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
6d
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Merchandising Lead
Atlanta, Georgia, United States
$21-$29/hr OnsiteFull Time
0.5+ YOEMust be at least 18 with 6 months of retail and 6 months of customer service experience; preferred experience includes leading, hiring, evaluating, mentoring, developing, and managing others.
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