2,371 customer experience manager jobs at 1,021 companies in Jackson, GA

3w
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Customer Experience Manager
Monroe, Georgia, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma or equivalent, minimum 2 years management experience, strong communication, multitasking, and customer service skills.
20h
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
1mo
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Customer Experience & Compliance Manager
Stone Mountain, Georgia, United States
OnsiteFull Time
Mud Pie
Mud Pie: Designs and distributes branded gifts, home decor, and apparel.
3+ YOE3+ years in customer experience/ecommerce; experience with marketplaces and customer service platforms (Gorgias/Zendesk) and Shopify preferred; strong analytical, communication, and organizational skills; proficient in Microsoft Excel/Outlook; Bachelor's preferred; must commute to Stone Mountain, GA Mon–Thu.
Gorgias, Zendesk, Shopify, Microsoft Office, Microsoft Excel, Microsoft Outlook, Amazon, Walmart, Faire, AI
2mo
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Customer Experience Manager (Multifamily Property Leasing)
Decatur, Georgia, United States
$48k-$52k/yr OnsiteFull Time
Birge & Held
Birge & Held: Investing in Communities to Transform Lives.
3+ YOE3+ years in customer service leadership, property management, or hospitality with direct reports; strong communication; proficient with PM software and CRM.
Onesite, Yardi, CRM, Microsoft Office
1d
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Customer Experience Specialist
McDonough, Georgia, United States
$45k-$60k/yr OnsiteFull Time
Bellamy Strickland Chevrolet Buick GMC
Bellamy Strickland Chevrolet Buick GMC: Retail dealership selling and servicing Chevrolet, Buick, and GMC vehicles.
Requires strong customer service, communication, organization, time management, computer and CRM skills, outbound calling ability, and multitasking; automotive dealership experience preferred.
Customer Satisfaction Index (CSI), OnStar, GM App, GM Rewards, eLead CRM
2d
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Principal Customer Experience Program Manager
Redmond or Atlanta
$143k-$275k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's degree or equivalent experience plus 6+ years in engineering, technical program management, data analysis, or product development. Requires security screening; coding experience preferred.
Azure, artificial intelligence
2mo
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Customer Experience Associate
Reno or Atlanta or United States or Canada or Europe
OnsiteFull Time
Stord
Stord: Cloud-based logistics platform for omnichannel fulfillment and warehousing
2+ YOE2 years in customer support or related field; familiarity with CRM/ticketing systems; experience in fast-paced or supply chain environments; strong communication, case management, and process adherence skills.
Salesforce, Slack, OMS, WMS, CRM, email
2mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
QXO
QXONYSE: QXO: Tech-enabled distributor of building materials and products.
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Supervisor
Sandy Springs, Georgia, United States
OnsiteFull Time
Serenity Mental Health Centers
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
1+ YOE1+ year supervising customer service teams, call center experience preferred; strong communication, decision-making, escalation handling, metrics-driven and results-oriented.
1mo
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Customer Experience Representative - ICS
Atlanta, Georgia, United States
OnsiteFull Time
J.B. Hunt
J.B. HuntNASDAQ: JBHT: North American transportation, logistics, and freight shipping services.
1+ YOEHigh school diploma/GED with 1-2 years customer service or sales experience OR bachelor's degree; strong communication, ability to manage multiple priorities, sales focus, and customer-centric mindset.
2w
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Customer Experience Lead - Full Time
Atlanta, Georgia, United States
$14/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer-service focused leader to run front-end operations, coach associates, handle transactions, resolve customer issues, and work flexible shifts; 1+ year retail experience preferred.
2d
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Customer Experience Representative - ICS
Atlanta, Georgia, United States
OnsiteFull Time
J.B. Hunt
J.B. HuntNASDAQ: JBHT: Provides freight transportation, logistics, and intermodal shipping services.
1+ YOERequires a high school diploma/GED and up to 1–2 years of customer service or sales experience, or a bachelor's degree. Must manage priorities, communicate effectively, solve problems, and maintain professionalism under pressure.
order management system
3w
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Customer Experience Supervisor
Atlanta, Georgia, United States
$14-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership experience; flexible schedule incl. nights and weekends; strong communication, merchandising, multitasking, and training skills.
POS
2mo
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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
TASI Measurement
TASI Measurement: Manufacturer of precision industrial flow measurement and control instruments.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
3d
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Customer Experience Coordinator - Brookhaven, GA
Brookhaven, Georgia, United States
OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
Requires 2+ years in customer service, advanced computer and practice management software knowledge, strong communication, multitasking, emotional intelligence, adaptability, and rotating night, weekend, and holiday availability.
practice management software
3w
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Manager Category Experience
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
4+ YOEBachelor's degree or equivalent; 4 years of work experience, including 2 years of online experience. Requires analytics, customer experience, merchandising, project management, communication, and team leadership skills.
Microsoft Office Suite
1w
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Customer Experience Coordinator
Atlanta, Georgia, United States
HybridFull Time
Guardian Pharmacy Services
Guardian Pharmacy ServicesNYSE: GRDN: Provides pharmacy services for long-term care healthcare facilities.
1+ YOEBachelor's degree, 1–3 years of administrative or project coordination experience, Microsoft Office proficiency, strong organization and communication skills, and ability to manage multiple priorities.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Salesforce
1mo
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Manager, Client Experience
Atlanta, Georgia, United States
HybridFull Time
Aprio
Aprio: Provides business advisory, accounting, and tax services globally.
5+ YOEBachelor's degree required, 5+ years CX/customer success/account management experience (professional services preferred). Experience with VoC, journey mapping, issue management, analytics, stakeholder alignment, and AI tools (Microsoft Copilot, Claude).
Microsoft Copilot, Claude, Miro, Lucidchart, HubSpot, Microsoft Power BI, Qualtrics, Medallia
1mo
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Visitor Experience Manager
Chamblee, Georgia, United States
$20/hr OnsiteFull Time
LifeLine Animal Project
LifeLine Animal Project: Provides animal sheltering, pet adoptions, and affordable veterinary care.
1+ YOEProvide excellent customer service, manage visitor flow, supervise front‑of‑house operations, coordinate with departments, pass background check, high school diploma, and 1+ years customer service experience.