1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, organization, problem-solving, and transaction accuracy skills, with schedule flexibility.
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute: Interactive slime-experience serving children and adults with sensory play, custom slime, events, and slime products.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
PandoraNasdaq Copenhagen: PNDORA: Global jewelry manufacturer, designer, and retailer.
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Aero: Private jet airline offering premium scheduled by-the-seat flights and private charters from private terminals to leisure destinations.
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
Notion: Collaborative workspace for notes, projects, and AI tools.
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
Equinox Group: Luxury fitness and lifestyle operating premium clubs and studios.
1+ YOERequires at least 1 year of customer service or related experience, strong communication, computer literacy, flexible availability, and CPR/AED certification or willingness to obtain it.
Lead Customer Experience Coordinator (Full-Time) - Nanuet, NY
Nanuet, New York, United States
$22-$31/hrOnsiteFull Time
Veterinary Emergency Group: Helping people and their pets when they need it most.
2+ YOE1+ MgmtRequires 2+ years of customer service experience, 1+ year mentoring or managing others, advanced computer and practice management software knowledge, strong organization, analytical, leadership, and communication skills.
Kith: New York lifestyle brand and specialty retailer selling men's, women's, and children's apparel, accessories, and footwear.
4+ YOE2+ MgmtRequires 4+ years in online customer service or operations, 2+ years leading a customer experience team, customer service and e-commerce platform experience, Microsoft Office proficiency, and project management skills.
Customer Relationship Management (CRM), Shopify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Hearst Magazines: Privately held lifestyle publisher producing magazines, websites, video and consumer products for global audiences.
7+ YOE7+ Mgmt7+ years leading customer service or operations teams, 2+ years supporting subscription businesses, experience with customer service platforms, analytics-driven decision making, cross-functional technology implementations; Bachelor's degree preferred.
Cambio: AI-powered commercial real estate operations platform helping owners, investors, and operators manage data, compliance, retrofits, and decarbonization.
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
Nitra: Private AI-native fintech platform providing finance, procurement, supplies, and patient-administration tools for U.S. healthcare practices.
7+ YOE2+ Mgmt7+ years in Customer Success/Account Management with leadership experience; success in high-growth VC-backed tech companies; SMB/mid-market focus; strong commercial and organizational skills.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication, organization, composure under pressure, and flexibility for evenings, weekends, and holidays.
PSA: Private U.S. collectibles authenticator and grader serving trading-card, autograph, memorabilia, and other collectible owners.
4+ YOERequires 4+ years of customer relations experience, strong problem-solving, communication, listening, de-escalation, organization, and interpersonal skills; high school diploma required; Google Workspace knowledge required and Salesforce preferred.
Caesars EntertainmentNASDAQ: CZR: The largest casino and hotel entertainment in the U.S.
3+ YOE3+ Mgmt3+ years leading high-performing hospitality or gaming teams; strong communication, coaching, analytical and sales skills; Bachelor's in Marketing/Business preferred; able to handle high-value clients and escalations.
Basis: Private AI software building autonomous accounting agents for accounting firms.
3+ YOE3+ years in customer community/advocacy/customer success/marketing; experience running advisory boards or councils; ability to build and operate community programs; strong relationship, voice-of-customer, and execution skills; in-person 5 days/week in Flatiron office; occasional travel.
Omnea: Private UK B2B SaaS providing AI-powered procurement and supplier risk-management software to businesses.
4+ YOELead US customer value function; 4-8 years enterprise experience; build exec-level relationships; manage renewals and expansion; strong communication and program management.