73 customer experience lead jobs at 52 companies in Madison, AL

4w
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Customer Experience Lead - Full Time
Huntsville, Alabama, United States
$14/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
1+ YOELead front-end operations and associates, deliver excellent customer service, manage transactions and merchandising; 1+ years retail experience preferred; flexible to work nights/weekends/holidays.
1w
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Retail Customer Service Lead
Albertville, Alabama, United States
$14-$19/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
1w
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Retail Customer Service Lead
Albertville, Alabama, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, full-time schedule flexibility, computer proficiency, strong communication, organization, composure, and ability to lift up to 50 pounds.
Point-of-Sale (POS)
2w
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Lead Customer Service Advisor
Decatur, Alabama, United States
$11-$18/hr OnsiteFull Time
Pep Boys
Pep Boys: Automotive aftermarket service and retail chain.
3+ YOEHigh school diploma or equivalent, 3–5 years of service industry experience, valid driver's license, automotive service knowledge, customer service expertise, mentoring skills, and availability for days, nights, weekends, and holidays.
Microsoft Windows
3w
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Merchandising Lead
Huntsville, Alabama, United States
$21-$29/hr OnsiteFull Time
Sam's Club
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOEAt least 18 years old with 6 months of retail experience and 6 months of customer service experience; preferred team-leading or supervisory experience.
forklift
3w
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Lead Customer Service Representative
Huntsville, Alabama, United States
OnsitePart Time
Circle K
Circle KTSX: ATD: Multinational convenience store and fuel retailer.
Customer service, sales, communication, teamwork, quick decision-making, and willingness to learn. Retail, cashiering, or entry-level management experience and a high school diploma are beneficial.
cash register
1mo
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Customer Service Rep Lead
Huntsville, Alabama, United States
$17-$18/hr OnsiteFull Time
SBM Management Services
SBM Management Services: Global provider of facility maintenance and janitorial soft services.
1+ YOEHigh school diploma/GED, 1–2 years related experience, CPR/AED/First Aid required; may require forklift certification and valid driver’s license; knowledge of cleaning methods and equipment.
2w
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Shift Lead
Huntsville, Alabama, United States
$17-$20/hr OnsiteFull Time
Walgreens
Walgreens: Nationwide retail pharmacy and health services provider.
1+ YOEOne year of leadership, supervisory, or retail key-holder experience; fluent English; preferred inventory control knowledge; PTCB certification or pharmacy license may be required by state.
PPL
4d
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H'ville Lead Cleaner
Huntsville or New Market
OnsiteFull Time
ABM Industries
ABM IndustriesNYSE: ABM: Provider of integrated facility, engineering, and infrastructure solutions.
Must be 18 or older. No diploma or degree required. Similar, customer service, or lead experience and a valid driver's license are preferred.
1w
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Shift Lead
Cullman, Alabama, United States
$10-$14/hr OnsiteFull Time
Whistle Express Car Wash
Whistle Express Car Wash: Nationwide express tunnel car wash operator.
Leads car wash operations, customer service, safety, quality control, and team tasks. Requires physical outdoor work; prior leadership or team experience is preferred.
3d
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Head of Customer Success
Madison or United States
OnsiteFull Time
Fulfyld
Fulfyld: Private 3PL fulfillment that stores, packs, and ships eCommerce orders for D2C brands.
Experience leading Account Management or Customer Success teams, designing scalable processes, managing clients, analyzing operations, and working cross-functionally in complex or rapidly changing environments.
2mo
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Team Lead
Boaz, Alabama, United States
OnsiteFull Time, Part Time
Rack Room Shoes
Rack Room Shoes: Family footwear retailer offering branded and private label shoes.
Supervisory retail experience; able to lead staff, manage POS transactions, inventory, payroll, training, loss prevention, and ensure customer service standards; approved background check required.
POS
2w
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Department Lead - Seasonal/Consumable
Cullman, Alabama, United States
OnsiteFull Time
Rural King
Rural King: Family-owned farm and home store serving rural communities.
2+ YOERequires 2+ years of retail experience, department knowledge, strong communication, customer service, problem-solving, adaptability, computer skills, and flexibility to work varied hours, nights, and weekends.
Microsoft Excel
1w
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Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Octave Federal
Octave Federal: U.S. federal technology subsidiary delivering mission-specific software, services, and geospatial, security, and public-safety solutions to government agencies.
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
2w
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Store Shift Lead
Cullman, Alabama, United States
$11-$12/hr OnsitePart Time
Murphy USA
Murphy USANYSE: MUSA: Leading retailer of gasoline and convenience merchandise.
0.25+ YOERequires age eligibility, high school diploma/GED or 6 months related experience, 3 months cashier experience, valid driver's license, reliable transportation, and ability to lift up to 50 pounds.
plan-o-gram
1mo
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Meat & Seafood Lead
Huntsville, Alabama, United States
OnsiteFull Time
The Fresh Market
The Fresh Market: Specialty grocery retailer focused on fresh food and ingredients.
1+ YOE1+ years progressive management experience in retail or related fields; strong leadership, communication, inventory and merchandising skills; ability to lift 50 lbs, stand long periods, and work flexible schedule; basic POS and Microsoft Office proficiency.
POS systems, scheduling tools, Microsoft Office Suite
3w
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Merchandising Lead
Huntsville, Alabama, United States
$21-$29/hr OnsiteFull Time
Sam's Club
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOEAt least 18 years old with 6 months of retail experience and 6 months of customer service experience. Team leadership and supervision experience are preferred.
forklift
2mo
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Marine Team Lead
Huntsville, Alabama, United States
OnsiteFull Time
Bass Pro Shops
Bass Pro Shops: Leading national retailer of outdoor gear and apparel.
2+ YOEHigh school diploma, 2+ years retail sales experience, supervisory experience preferred. Able to direct associates, perform merchandising, use PC-based systems, analyze reports, and provide strong customer service.
6d
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Operations Team Lead - Full Time
Cullman, Alabama, United States
OnsiteFull Time
Belk
Belk: Operator of department stores offering apparel and home goods.
1+ YOERequires 1+ year of retail experience, customer service commitment, technology proficiency, communication skills, flexible schedule availability, and ability to lift 40 lbs and push or pull equipment up to 500 lbs.
Windows, smart phones, tablet computers
3w
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Lead Teller - Beltline
Decatur, Alabama, United States
OnsiteFull Time
PNC Financial Services Group
PNC Financial Services GroupNYSE: PNC: Diversified financial services providing banking and investment solutions.
1+ YOE1+ years related experience; coaching and customer-service skills; accuracy, fraud awareness, digital awareness, and ability to identify referral opportunities.