392 customer experience lead jobs at 191 companies in Alabama
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Customer Experience Lead - Full Time
Bessemer, Alabama, United States
$14/hr OnsitePart Time
1+ YOECustomer service mindset, leadership and coaching ability, communication and problem-solving skills, organization, flexibility for nights, weekends, and holidays; 1+ year retail experience preferred.
3mo
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Guest Experience Lead (GEL)
Foley, Alabama, United States
OnsitePart Time
Part-time guest experience lead in a McDonald’s restaurant; 16+; greet customers, assist with ordering, help at kiosks, address concerns, ensure guest satisfaction.
3w
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Customer Experience Representative
Prattville, Alabama, United States
OnsiteFull Time
Experienced sales professional preferred, roofing/exterior sales preferred, ability to work warm leads, close deals virtually, use CRM and Microsoft Office, strong communication and self-motivation.
CRM, iPad, iPhone, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
3w
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Sales & Customer Experience Agent
Mobile, Alabama, United States
$10/hr OnsiteFull Time
Handling inbound/outbound calls, converting leads to sales, using Salesforce, service-industry experience helpful, comfortable upselling, resilient to rejection, team player.
Salesforce
2mo
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Retail Customer Service Lead
Fulton, Alabama, United States
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred, full-time availability including evenings/weekends/holidays, proficiency with computer applications and POS, strong communication and organizational skills, ability to lift up to 50 lbs and perform physical tasks.
POS
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1w
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Retail Customer Service Lead
Albertville, Alabama, United States
$14-$19/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
2w
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Lead Customer Service Advisor
Decatur, Alabama, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3–5 years of service industry experience, valid driver's license, automotive service knowledge, customer service expertise, mentoring skills, and availability for days, nights, weekends, and holidays.
Microsoft Windows
2w
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Merchandising Lead
Huntsville, Alabama, United States
$21-$29/hr OnsiteFull Time
0.5+ YOEAt least 18 years old with 6 months of retail experience and 6 months of customer service experience; preferred team-leading or supervisory experience.
forklift
2mo
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(USA)Member Team Lead
Mobile, Alabama, United States
$21-$29/hr OnsiteFull Time
0.5+ YOE6 months retail including front-end equipment and 6 months customer service; must be 18+; experience with cash handling, member service, supervising or leading a front-end team is preferred.
cash register, self-checkout
3w
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Lead Customer Service Representative
Huntsville, Alabama, United States
OnsitePart Time
Customer service, sales, communication, teamwork, quick decision-making, and willingness to learn. Retail, cashiering, or entry-level management experience and a high school diploma are beneficial.
cash register
2mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
3d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
1w
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Customer Service Rep Lead
Montgomery, Alabama, United States
$18/hr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1–2 years of related experience, CPR/AED/First Aid certification, safety and task training, cleaning equipment knowledge, and strong written and verbal communication skills.
3w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
2w
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4021 YOMO Lead
Florence, Alabama, United States
OnsitePart Time
No specific qualifications or experience requirements are provided.
2d
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Head of Customer Success
Madison or United States
OnsiteFull Time
Experience leading Account Management or Customer Success teams, designing scalable processes, managing clients, analyzing operations, and working cross-functionally in complex or rapidly changing environments.
2d
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Shift Lead
Mobile, Alabama, United States
$17-$20/hr OnsiteFull Time
1+ YOERequires one year of leadership, supervisory, or retail key holder experience and fluent English. PTCB certification or a pharmacy license may be required by state.
3d
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H'ville Lead Cleaner
Huntsville or New Market
OnsiteFull Time
Must be 18 or older. No diploma or degree required. Similar, customer service, or lead experience and a valid driver's license are preferred.
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