567 customer experience lead jobs at 237 companies in Missouri
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Customer Experience Lead - Full Time
Bridgeton, Missouri, United States
$16/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and coaching ability, communication and problem-solving skills, organization, flexibility for nights, weekends, and holidays; 1+ years of retail experience preferred.
BayerFrankfurt Stock Exchange: BAYN: Global enterprise focused on healthcare and nutrition.
Bachelor's degree and proven commercial leadership in marketing/sales; experience leading large-scale marketing/commercial activation, P&L knowledge, strategic and analytical skills, and ability to drive cross-functional transformation.
BayerFrankfurt Stock Exchange: BAYN: Global provider of healthcare medicines and agricultural products.
Bachelor's degree, proven commercial/marketing leadership, experience leading large-scale marketing and commercial activation, P&L understanding, strategic and analytical skills, and ability to drive cross‑functional transformation.
Americo: Provides life insurance, annuities, and Medicare supplement insurance products.
2+ YOEHigh school diploma or equivalent,2+ years customer service/contact center experience,leadership or team lead experience preferred,proficiency with Microsoft Office,strong communication and coaching skills.
Sight & Sound: Produces large-scale theatrical performances of biblical stories.
Lead contact center/box office operations, support and mentor customer service staff, monitor queue levels and quality, strong interpersonal and computer skills, high school diploma and 1–2 years customer service experience preferred.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Town and Country, Missouri, United States
$18/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leadership, or Amazon experience; must lift 49 pounds and stand and walk for shifts up to 12 hours.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
4+ YOEBachelor's degree, 4+ years CPG experience, category and P&L knowledge, ability to use syndicated data (IRI/Nielsen), lead customer plans, and travel as needed.
Syndicated database, IRI, Nielsen, Direct Store Delivery (DSD)
Rapsodo: Provides portable sports performance tracking and analytics devices.
5+ YOE5–10+ years in customer success, onboarding, or operations; experience with onboarding/activation for complex products; strong organizational and coordination skills; adept at resolving customer issues; experience with installers/VAR networks; SaaS or hardware-enabled product experience preferred.
Columbus Blue Jackets: Professional ice hockey team competing in the National Hockey League.
Lead and supervise event staff, ensure guest safety and policy compliance, de-escalate incidents, complete incident reports, maintain valid St. Louis City/County security license, and be available for nights/weekends/holidays.
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yrHybridFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
GO Car Wash: Provides express automated car washing and vehicle detailing services.
0.5+ YOE6 months customer service or sales experience required; car wash experience preferred; ability to deliver customer service, lead others, and organize site operations.
Missouri Department of Elementary and Secondary Education: State agency overseeing education programs and standards in Missouri.
2+ YOE2+ MgmtHigh school diploma or equivalency, 2+ years of customer service and leadership experience, and intermediate Microsoft Excel skills. Process improvement training is preferred.
Genesys System, Microsoft Excel, LeaveTrack, ENGAGE
Missouri Department of Transportation: A state government providing public services and administering tax programs.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of customer service and leadership experience, and intermediate Microsoft Excel skills. Process improvement training or education is preferred.
Genesys, Microsoft Excel, LeaveTrack, ENGAGE, Lean Six Sigma
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3–5 years service experience, valid driver’s license, knowledge of automotive service and service center operations, strong communication, coaching, and conflict-resolution skills; able to work days/nights/weekends/holidays.
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
2+ YOEHigh school diploma or equivalent, 2+ years specialized experience, strong verbal and written communication, ability to stand entire shift and lift 55 pounds, perform fast-paced retail production and customer service tasks.
Cargo Largo: Sells unclaimed and excess inventory through retail and auctions.
2+ YOE2+ years team-lead experience, 1+ year retail experience, customer-service and training skills, ability to analyze sales and motivate associates.