304 customer experience lead jobs at 173 companies in Monroe, MI
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Customer Experience Lead - Full Time
Ypsilanti, Michigan, United States
$15/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEAt least 1 year of retail experience preferred. Requires leadership, customer service, communication, problem-solving, organization, and flexibility for nights, weekends, and holidays.
FIKA: A Canadian cannabis retailer operating over 200 store locations.
2+ YOERequires 2 years of retail experience, high school diploma/GED, customer service experience, cannabis certification, cash management, communication, conflict resolution, and ability to supervise and train staff.
The FIKA Company: Canadian cannabis retailer operating a diverse portfolio of dispensary brands.
2+ YOERequires 2 years of retail experience, high school diploma or GED, customer service experience, provincial cannabis certification, clear criminal record, cash management, and strong communication skills.
TOCA Soccer: TOCA operates technology-enabled soccer training and entertainment centers.
Requires leadership or take-charge experience, customer service skills, technology confidence, evening/weekend flexibility, ability to lift 30+ pounds, and a food handler card where required.
Life TimeNYSE: LTH: Operates premium athletic country clubs and lifestyle resorts.
1+ YOEHigh school diploma/GED, 1 year leadership experience, National Group Fitness and/or LifePower Yoga certification, Fitness and Nutrition certification.
Mayville Engineering CompanyNYSE: MEC: Provides precision metal fabrication and manufacturing solutions for OEMs.
2+ YOEHigh school diploma, GED, or equivalent and two years of customer service experience required. Requires communication, organization, problem-solving, analysis, and order-processing skills.
Customer Experience Supervisor I - Fairlane Town Center
Dearborn, Michigan, United States
$21-$26/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive sales and service, manage scheduling and hiring activities, enforce checkout standards, and meet performance metrics.
Indigo Books & Music: Operates a chain of bookstores and lifestyle retail outlets.
1+ YOERequires 1–2 years in customer service, merchandising, or operations; experience leading others; health and safety knowledge; business acumen; flexible scheduling; mobility; and ability to lift up to 40 pounds.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
DynatraceNYSE: DT: Provides an AI-powered observability platform for cloud monitoring.
5+ YOERequires 5+ years of experience, leadership and mentoring ability, enterprise customer experience, strong technical communication, SaaS expertise, Dynatrace expertise, and professional Dynatrace certification.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Customer service, retail, sales, cashiering, or entry-level management experience is helpful. High school diploma or equivalent is preferred; willingness to learn and lead employees required.
Meijer: Operates a chain of retail supercenters and grocery stores.
Customer service passion, strong verbal and written communication, influence, rapport-building, plan execution, and ability to lift, carry, push, pull, bend, and twist; retail experience preferred.
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ MgmtOne year of leadership, supervisory, or retail key-holder experience; fluent English; valid PTCB certification or pharmacy license when required by state.
Stand Out For Good: Retailer of women's apparel, lifestyle products, and home decor.
Previous retail experience preferred; must be at least 20; able to lift 30 lbs; physical stamina for standing, climbing stairs/ladders; strong guest service and coaching abilities.
At Home: Operates big-box retail stores for home decor and furniture.
Leads store operations, opens/closes, coordinates staffing, and ensures safety and customer experience; requires lifting, flexibility, and strong communication.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOERequires 6 months of retail experience operating front-end equipment, 6 months of customer service experience, and age 18 or older. Supervisory experience is preferred.