282 customer experience lead jobs at 138 companies in Monroe, OH
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Customer Experience Lead - Full Time
Cincinnati, Ohio, United States
$15/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, ability to lead and motivate associates, strong communication and problem-solving skills, organization, flexibility, and attention to detail; 1+ year retail experience preferred.
Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, and full-time availability for evenings, weekends, and holidays.
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
Cashier and customer service experience, effective communication, basic math, reading comprehension, second-language ability, and capacity for prolonged standing, lifting 40 pounds, and manual tasks; must be 21 or older.
Taft Museum of Art: Small art museum exhibiting global collections and hosting educational programs.
2+ YOEMinimum 2 years hospitality or guest-services experience, supervisory skills, proficiency with Microsoft Office/Excel and POS, reliable transportation, high school diploma required.
Kraft HeinzNASDAQ: KHC: Manufacturer and global marketer of food and beverage products.
Significant customer relationship experience, preferably in CPG, with strong financial competence, P&L ownership, trade deployment, and understanding of profit and revenue drivers.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
Bachelor's degree and 6+ years of CPG industry experience required. Requires analytical, communication, negotiation, influencing, P&L, category management, and syndicated data skills; travel as needed.
Uber Freight: Digital marketplace connecting shippers with trucking carriers.
5+ YOERequires 5+ years in customer success, account management, sales, supply chain, logistics, transportation, or related work; customer-facing experience, data analysis, cross-functional leadership, and issue resolution. High school diploma/GED required.
Perfetti Van Melle: Global manufacturer of confectionery and chewing gum products.
2+ YOE2+ years in Customer Solutions or related role; SAP S/4HANA experience; proven leadership; strong communication; problem solving; FMCG knowledge; ability to travel up to 10%.
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
1+ YOERequires 1 year of leadership experience or 6 months as a Best Buy shift lead, sales or customer service experience, teamwork, and flexible availability including holidays, nights, and weekends.
Thoroughbred Express: Provides automated express car wash and vehicle cleaning services.
1+ YOEHigh school diploma or equivalent, 1+ year retail or customer service experience, leadership experience preferred, and ability to work flexible evening and weekend hours.
Tire Discounters: Independent retailer of tires and provider of automotive services.
High school diploma or equivalent, valid driver's license, customer service experience or equivalent education and experience, vehicle driving experience, and ability to perform physically demanding outdoor work.