194 customer support manager jobs at 131 companies in Monroe, OH

3mo
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Customer Support Supervisor
Dayton, Ohio, United States
OnsiteFull Time
Dayton Freight
Dayton Freight: Provides regional less-than-truckload freight transportation and logistics services.
2+ YOE2 years customer relations experience, knowledge of LTL/transportation, supervisory experience preferred, strong communication and interpersonal skills, legally authorized to work in the U.S.
ISI Phone Reporting System, CISCO Finesse System
3w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
RH Aero Systems
RH Aero Systems: Manufactures specialized tooling and ground support equipment for aviation.
5+ YOE5+ years account management/customer support experience; bachelor’s degree preferred; experience in industrial B2B (aerospace preferred); strong interpersonal, conflict-resolution, multitasking, and Excel skills; ERP experience.
Epicor, Microsoft Office, Microsoft Excel
3w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
RH Aero Systems
RH Aero Systems: Supplies aviation ground support equipment and engine maintenance tooling.
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Epicor, Microsoft Excel, Microsoft Office
1mo
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Customer Excellence & Sales Support Specialist
Vandalia, Ohio, United States
OnsiteFull Time
Precisional
Precisional: Provides precision measurement and data solutions for infrastructure.
Experience in customer service, sales support, order management or related roles; strong communication, organization, CRM/ERP and Microsoft Office proficiency; comfortable with outbound calls and relationship building.
CRM, ERP, Microsoft Office, Salesforce
1mo
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
KBR
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
2w
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Work From Home - Client Support Manager
Cincinnati, Ohio, United States
RemoteRemote
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead teams, and interest in professional growth and development.
Zoom
2w
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Project Support Coordinator - PCC
Wilmington, Ohio, United States
$20-$26/hr OnsiteFull Time
Connection
ConnectionNASDAQ: CNXN: Provider of IT solutions, hardware, software, and services.
Coordinate projects, monitor incident/case queues, manage order processing, meet SLAs, perform data entry, use Microsoft Office and Excel (VLOOKUP/XLOOKUP/pivots), and support customers.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, OneNote, Microsoft Teams, Microsoft Excel, CRM, ERP, Incident or case management applications, Service Work Orders (SWO)
2w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
Carefeed
Carefeed: Digitizes operations for senior living and long-term care providers.
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
1mo
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Customer Service Representative
Blue Ash, Ohio, United States
OnsiteFull Time
LSI Industries
LSI IndustriesNASDAQ: LYTS: Manufactures advanced lighting, graphics, and retail display solutions.
Experience with order entry, phone and email customer support, order management, EDI or electronic order processing, and basic problem resolution; strong communication and data-entry skills.
EDI
3w
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Customer Care Specialist
Cincinnati, Ohio, United States
OnsiteFull Time
CBT Company
CBT Company: Distributes industrial automation, electrical, and mechanical manufacturing equipment.
High school diploma, strong customer communication, 3+ years administrative or sales support preferred, proficiency with Microsoft Word and Excel, ability to manage multiple priorities and proofread accurately.
Microsoft Word, Microsoft Excel
17h
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Customer Care Specialist
Miamisburg, Ohio, United States
OnsiteFull Time
GoKeyless
GoKeyless: Nationwide provider of electronic access control and security hardware.
2+ YOERequires 2+ years of multichannel customer support or service-desk experience, strong communication and empathy, CRM/case-management proficiency, Intercom and RingCentral familiarity, and hands-on AI tool use.
NetSuite, Intercom, RingCentral, Claude, ChatGPT, Microsoft Copilot
1mo
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Store Support & Operations
Monroe, Ohio, United States
OnsiteFull Time, Part Time
Ralph Lauren
Ralph LaurenNYSE: RL: Designs and sells premium lifestyle products including apparel and home goods.
Back-of-house retail operations: processing freight, managing inventory (RFID/EAS), supporting sales floor, lifting up to 30 lbs, flexible schedule including weekends and evenings.
RFID, EAS, ISOS
5d
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Certification Support Specialist
Dayton, Ohio, United States
$18-$20/hr HybridFull Time
EAGLE Certification Group
EAGLE Certification Group: Provides accredited third-party auditing and certification for international standards.
Requires strong administrative, organizational, database, communication, problem-solving, and customer service skills; Microsoft Office Suite proficiency; accounting familiarity; and ability to manage confidential information and deadlines.
EAGLE Management System, Microsoft Office Suite
1mo
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Market Delivery Support Specialist
Hebron, Kentucky, United States
OnsitePart Time
Lowe's
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
1+ YOE1-2 years customer service/support experience, basic math, strong interpersonal and problem-solving skills, proficiency with Microsoft Office, ability to manage cases and document accurately.
Microsoft Office
2w
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Inside Sales/Customer Service
Dayton, Ohio, United States
OnsiteFull Time
SunSource
SunSource: Distributes fluid power and industrial automation components and systems.
Provide customer and account manager support by processing price, delivery, returns, order status, expedites, product literature, and technical requests with attention to detail and strong organization.
3mo
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Customer Service Representative
Dayton, Ohio, United States
$18-$20/hr OnsiteFull Time
Ritchie Bros.
Ritchie Bros.NYSE: RBA: Conducts global auctions for heavy equipment and industrial assets.
Customer-facing communication, teamwork, digital literacy, time management, positive attitude, ability to work independently, interpersonal skills, professional appearance.
1mo
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Customer Service Representative
Cincinnati, Ohio, United States
$19-$20/hr OnsiteFull Time
The Chefs' Warehouse
The Chefs' WarehouseNASDAQ: CHEF: Distributes specialty food products to chefs and culinary professionals.
High school diploma, data entry and 10-key experience, strong communication, attention to detail, ability to manage orders and analyze reports; prior foodservice distribution or sales support experience preferred.
2mo
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Customer Service Representative
Beavercreek, Ohio, United States
OnsiteFull Time
One GI
One GI: Provides management and administrative services to a gastroenterology practice network.
High school diploma required; previous medical office experience and medical terminology coursework preferred. Strong telephone, communication, and customer-service skills; ability to document patient interactions and update practice management records.
2mo
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Customer Success Analyst
Cincinnati, Ohio, United States
$65k-$75k/yr OnsiteFull Time
Luma Financial Technologies
Luma Financial Technologies: SaaS platform for financial advisors to manage alternative investments
1+ YOE1+ year client-facing or operations experience (SaaS/financial services preferred); strong communication, organizational skills; basic CRM/support platform familiarity; ability to manage multiple requests and follow SLAs.
Salesforce, Zendesk, HubSpot, Jira
1w
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CUSTOMER SERVICE ASSISTANT (FULL TIME) (1562314)
Cincinnati, Ohio, United States
$18-$21/hr OnsiteFull Time, Part Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Retail experience preferred. Provides customer service, call center support, clerical assistance, work order management, data entry, and routine document preparation.