45 customer experience lead jobs at 35 companies in Monterey, CA
3d
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Director of Customer Experience
Watsonville, California, United States
$136k-$158k/yr RemoteFull Time
5+ YOE5+ MgmtBachelor's degree in business or related field, or equivalent experience, plus 5+ years leading customer service operations. Requires advanced SAP expertise, support-platform experience, strategic leadership, KPI/OKR development, and strong communication.
SAP, AI, automation, ticketing platforms, support platforms, OKRs, KPIs
3w
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Guest Experience Lead | Del Monte Center
Monterey, California, United States
$26-$30/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some leadership, mentoring, or delegation experience, legal work authorization, and reliable transportation to the assigned store.
Microsoft Excel
1w
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Shift Lead
Scotts Valley, California, United States
$19-$22/hr OnsitePart Time
1+ YOERequires one year of leadership, supervisory, or retail key-holder experience and fluency in spoken and written English. PTCB or pharmacy license may be required by state.
1mo
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Team Lead-109010
San Jose, California, United States
$22/hr OnsiteFull Time
Prior hotel experience, high school diploma/GED, ability to supervise 8–15 hourly associates, operate property management systems, strong English communication, and basic math skills.
1mo
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Retail Operations Lead
San Jose, California, United States
$18-$31/hr OnsiteFull Time
2+ YOE2+ years retail supervisory experience, full-time availability with evenings/weekends/holidays, strong communication, organizational skills, and proficiency with computer and POS systems.
POS
1w
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Retail Shift Lead ($19.00 per hour)
Santa Cruz, California, United States
$19/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1–3 years of retail or customer service experience, advanced Microsoft Excel and Microsoft Word skills, age 21+, and ability to pass a criminal background check.
Microsoft Word, Microsoft Excel, POS
1w
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Retail Inventory Lead
San Jose, California, United States
$20-$23/hr OnsiteFull Time
Requires weekend and holiday availability, punctuality, customer relationship skills, multitasking, fast learning, organization, communication, initiative, accountability, and responsiveness to feedback.
1mo
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Retail Shift Lead - Campbell
Campbell, California, United States
$21/hr OnsiteFull Time
1+ YOE1+ year keyholder/leadership experience in retail, strong sales focus, ability to lift 35 lbs, flexible schedule including weekends/evenings, dependable and customer-focused.
3mo
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Warm Transfer Lead Generator
Bakersfield or Fresno or Castroville
$18-$19/hr FieldPart Time
2+ YOEHigh school diploma or GED, minimum 2 years work experience (1 year customer service), strong communication, multitasking, ability to travel between store locations, and meet production targets.
3mo
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Key Lead - Broadway Plaza, Hollister
Hollister, California, United States
$20/hr OnsitePart Time
1+ YOEHigh school diploma preferred; 1 year retail experience preferred; supervisory experience not required; strong customer focus and communication; fashion knowledge.
Point of Sale (POS)
3w
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Sales Lead - Salinas, CA (SALINAS)
Salinas, California, United States
$18/hr OnsiteFull Time
2+ YOE2+ MgmtRequires age 18+, weekend open availability, strong sales and customer service skills, confidence, and leadership ability. Experience in cashiering, customer service, and leadership is preferred.
1mo
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Lead Esthetician
Los Gatos, California, United States
$27-$33/hr OnsiteFull Time
1+ YOERequires esthetician license, 1-2 years leadership/esthetician experience preferred, availability for nights and weekends, ability to meet sales and service benchmarks.
3w
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Lead Event Coordinator (Full Time)
Los Gatos or Palo Alto
$22-$26/hr OnsiteFull Time, Part Time
Hospitality or events experience preferred; customer-service orientation; comfortable with onsite setup/teardown, cash handling, basic POS troubleshooting, and working a 9am–3pm schedule; ability to travel locally by car.
POS
1mo
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Retail Sales Lead
Campbell, California, United States
$20-$24/hr OnsiteFull Time
Retail leadership with customer-focused selling, coaching, visual merchandising, inventory and operational execution; high school diploma and ability to work flexible hours required.
1mo
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Lead Ops Coordinator
San Jose, California, United States
$26-$37/hr OnsiteFull Time
Supervisory experience with strong Microsoft Office, clerical and administrative skills, organization, written/verbal communication, analytical attention to detail, customer service, teamwork, and problem solving.
Microsoft Office
1mo
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Sales Lead - Part-time
Monterey, California, United States
$19-$22/hr OnsitePart Time
1+ YOE1+ year retail sales experience, strong customer service and communication, ability to coach and support team, flexible schedule including weekends/evenings/holidays.
POS
4d
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Store Sales Associate Lead
Salinas, California, United States
$17/hr OnsitePart Time
High school diploma or equivalent, retail sales experience with sales-target success, leadership and communication skills, customer focus, multitasking ability, and basic computer and point-of-sale system familiarity.
point-of-sale systems
4d
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Store Sales Associate Lead
Salinas, California, United States
$17/hr OnsitePart Time
High school diploma or equivalent, retail sales experience with target achievement, team leadership skills, customer service ability, communication skills, and basic computer and point-of-sale system familiarity.
2mo
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Operations and Service Delivery Lead
Campbell, California, United States
$90k-$110k/yr OnsiteFull Time
6+ YOE6-8 years experience in similar role (2+ years in utilities/renewables), basic SQL and Unix/Linux user knowledge, IT systems administration exposure, cloud experience with Azure/AWS, customer relationship and problem-solving skills, Bachelor's in Electrical Engineering, U.S. work authorization.
SQL, Unix, Linux, Azure, AWS
1mo
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Monterey Tour Guide
Monterey, California, United States
$33/hr OnsitePart Time
Excellent public speaking and performance skills; passion for storytelling and history; ability to lead walking tours and create memorable guest experiences.
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