842 customer experience lead jobs at 381 companies in Niles, IL
1d
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Customer Experience Lead
Chicago, Illinois, United States
$21-$26/hr OnsiteFull Time
Requires customer service, retail, POS and computer system proficiency, cash handling, communication, organization, multitasking, and the ability to lead, delegate, motivate, and schedule staff.
POS register system
14h
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Customer Experience Lead
Palatine, Illinois, United States
$28-$39/hr OnsiteFull Time
3+ YOEHigh school diploma/GED and 3–5 years in a call center or customer service role. Requires problem-solving, communication, detail orientation, MS Office proficiency, and fast-paced work adaptability.
AS400, World port system, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Internet Explorer
1w
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Customer Experience Lead - Full Time
Oswego, Illinois, United States
$16/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and ability to work nights, weekends, and holidays.
1mo
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
4d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
20h
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Member Experience Lead
Racine, Wisconsin, United States
$19/hr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma/GED required; bachelor's preferred. Requires 3+ years in customer service and 3+ years leading operational teams, strong communication, CPR certification within 30 days, and background check.
3w
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Customer Experience Professional Lead - MH
Northbrook, Illinois, United States
$31-$36/hr HybridFull Time
2+ MgmtLeadership or supervisory experience, strong communication and analytical skills, proficiency with Microsoft Office, Tableau and in-house RavApps; valid driver’s license and ability to lift up to 40 lbs.
Microsoft Office, Tableau, RavApps, Ravago Tools
1w
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Captive Experience Lead
Rolling Meadows, Illinois, United States
RemoteFull Time
9+ YOEHigh school diploma, formal leadership experience, and 9+ years of workers' compensation claims experience. Requires industry knowledge and claims software experience; auditing and process management preferred.
1w
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Guest Experience Lead | Chicago
Chicago, Illinois, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
1d
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Wondra Guest Experience Lead
Schaumburg, Illinois, United States
$17/hr OnsiteFull Time
Customer service, retail, food service, entertainment, or attractions experience preferred; leadership and training experience valued. Must communicate confidently and remain calm in busy situations.
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
2mo
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Customer Experience Truck Fleet Advocate
Gary, Indiana, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years of sales experience, product support, or technical product knowledge; 1+ years as a technical support lead.
1mo
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Class Experience Lead
Vernon Hills, Illinois, United States
$20-$27/hr OnsitePart Time
1+ YOEHigh school diploma/GED,1 year leadership experience,National Group Fitness or LifePower Yoga certification,and Fitness & Nutrition certification required.
1mo
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Customer Experience Measurements and Insights Lead
Chicago, Illinois, United States
$150k-$190k/yr HybridFull Time
5+ YOE5–7+ years in data analytics or CX measurement, experience building customer health models and measurement frameworks, strong hands-on data skills, statistical analysis, and cross-functional communication.
Gainsight, AskNicely, Zendesk, Salesforce, Totango
2w
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Digital Client Experience (CX) Lead - Wealth Management
Chicago, Illinois, United States
$115k-$195k/yr OnsiteFull Time
10+ YOEBachelor’s degree in business, marketing, finance, or related field; 10+ years in customer experience or client strategy within financial services; CX transformation, wealth management, CRM, and CX platform expertise.
CRM, Salesforce, Qualtrics, Medallia, AI
3d
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Retail Parties & Guest Experience Lead, Lip Lab - Chicago (Part-Time)
Chicago, Illinois, United States
$18-$20/hr OnsitePart Time
2+ YOE1+ MgmtRequires 2+ years in guest services, hospitality, retail leadership, or a customer-facing role; leadership experience, POS proficiency, organizational skills, and ability to lift 30 pounds.
POS systems, Microsoft Excel, Microsoft Word, Microsoft Outlook, Google Docs, Shopify
1w
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Customer Service Lead
Wheaton, Illinois, United States
$15-$20/hr OnsiteFull Time
0+ YOEHigh school diploma or GED, 0–3 years of grocery or similar retail experience, valid Food Handler’s Certificate, cash-handling and basic math skills, reliable transportation, and flexible weekend and holiday availability.
Point of Sale (POS), WIC, EBT, digital processing equipment
2d
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Customer Service Team Lead
Kenosha or Waukegan or Pleasant Prairie or Gurnee
$33-$38/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or equivalent and 3+ years of customer service experience required. Leadership experience preferred; effective communication skills required. Bachelor's degree preferred.
2d
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Customer Service Team Lead
Kenosha, Wisconsin, United States
$33-$38/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma required, bachelor's preferred, 3+ years of customer service experience, and effective communication skills; 2+ years of leadership or supervisory experience preferred.
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