208 customer experience lead jobs at 117 companies in Norwich, CT
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
1mo
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Lead Customer Experience Specialist Full-Time
Berlin, Connecticut, United States
$18/hr OnsiteFull Time
Friendly, customer-focused service; ability to process transactions, handle garments, lift up to 30 lbs, multitask in a fast-paced environment; willingness to learn.
4d
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Guest Experience Lead | Westfarms Mall
Farmington, Connecticut, United States
$23-$26/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, plus experience leading, mentoring, or delegating with others. Must be legally authorized to work and have reliable transportation. High school education is preferred.
3w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
$16-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-Sale (POS) systems
3w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
POS
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1w
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Team Lead
Oakbrook Terrace or Bloomfield or Hartford or Chicago
OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and 3–5 years in customer service, retention, business development, or account management. Microsoft Office experience required; Siebel and database experience is a plus.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
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Shift Lead
Farmington, Connecticut, United States
OnsitePart Time
Minimum 1 year retail or customer-facing experience, strong interpersonal and communication skills, reliable and flexible scheduling, attention to detail, ability to lift 15-40 lbs.
1mo
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Shift Lead
Branford, Connecticut, United States
$19-$22/hr OnsiteFull Time
1+ YOE1+ year leadership or key-holder retail experience; fluent English; ability to open/close store, handle cash, assist customers; PTCB or pharmacy license as required by state.
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
3mo
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Lead Cashier
Avon, Connecticut, United States
$17-$23/hr OnsiteAll Commitments Available
2+ YOEHigh school diploma preferred; 2 years relevant experience; strong guest service and sales skills.
Point of Sale, Apple devices
1mo
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
5d
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Sourcing Lead Marketing and Customer Collateral
Johnston or Westwood
$97k-$125k/yr HybridFull Time
3+ YOERequires 3+ years of strategic sourcing or category experience, negotiation leadership, commercial acumen, financial modeling, advanced analytics, cross-functional collaboration, planning, communication, and presentation skills.
3mo
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Seasonal Sales Lead
East Hampton, New York, United States
$25-$27/hr OnsiteMultiple Commitments Available
0+ YOECustomer-focused sales lead with store opening/closing, cash handling, and ability to lift up to 30 lbs; availability on weekends/holidays; friendly, confident, multitasking in fast-paced environment.
5d
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Guest Service Lead
Wethersfield, Connecticut, United States
$20-$22/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1+ year progressive management experience, leadership and guest service skills, flexible availability, basic POS, scheduling tools, and Microsoft Office proficiency; must be at least 21.
POS systems, scheduling tools, Microsoft Office Suite, inventory management systems
3w
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Support Lead Part Time
Vernon, Connecticut, United States
$17/hr OnsitePart Time
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends, must be 18+.
cash register, Zendesk
3mo
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Key Lead - Westfarms, Abercrombie & Fitch
Farmington, Connecticut, United States
$20/hr OnsitePart Time
1+ YOEPart-time retail lead with 1 year preferred; HS diploma/GED preferred; strong customer focus and communication; able to multitask; flexible schedules including weekends.
Point of Sale, POS, Inventory management, Data reporting, Visual merchandising
3mo
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Groomer Team Lead
Burlington or Plattsburg or Hampshire
$40k-$70k/yr OnsiteFull Time
2+ YOEPet groomer experience; grooming license; valid driver’s license with clean record; ability to lift up to 75 lbs; flexible schedule; weekend/holiday availability.
Grooming tools, Mobile grooming van
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