613 customer experience lead jobs at 303 companies in Peotone, IL
3d
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Customer Experience Lead
Chicago, Illinois, United States
$21-$26/hr OnsiteFull Time
Requires customer service, retail, POS and computer system proficiency, cash handling, communication, organization, multitasking, and the ability to lead, delegate, motivate, and schedule staff.
POS register system
1w
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Customer Experience Lead - Full Time
Oswego, Illinois, United States
$16/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and ability to work nights, weekends, and holidays.
1mo
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
6d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
2w
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Guest Experience Lead | Oakbrook
Oakbrook, Illinois, United States
$25-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
Microsoft Excel
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
2mo
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Customer Experience Truck Fleet Advocate
Gary, Indiana, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years of sales experience, product support, or technical product knowledge; 1+ years as a technical support lead.
1mo
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Customer Experience Measurements and Insights Lead
Chicago, Illinois, United States
$150k-$190k/yr HybridFull Time
5+ YOE5–7+ years in data analytics or CX measurement, experience building customer health models and measurement frameworks, strong hands-on data skills, statistical analysis, and cross-functional communication.
Gainsight, AskNicely, Zendesk, Salesforce, Totango
2w
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Digital Client Experience (CX) Lead - Wealth Management
Chicago, Illinois, United States
$115k-$195k/yr OnsiteFull Time
10+ YOEBachelor’s degree in business, marketing, finance, or related field; 10+ years in customer experience or client strategy within financial services; CX transformation, wealth management, CRM, and CX platform expertise.
CRM, Salesforce, Qualtrics, Medallia, AI
1w
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Customer Service Lead
Wheaton, Illinois, United States
$15-$20/hr OnsiteFull Time
0+ YOEHigh school diploma or GED, 0–3 years of grocery or similar retail experience, valid Food Handler’s Certificate, cash-handling and basic math skills, reliable transportation, and flexible weekend and holiday availability.
Point of Sale (POS), WIC, EBT, digital processing equipment
4d
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Retail Parties & Guest Experience Lead, Lip Lab - Chicago (Part-Time)
Chicago, Illinois, United States
$18-$20/hr OnsitePart Time
2+ YOE1+ MgmtRequires 2+ years in guest services, hospitality, retail leadership, or a customer-facing role; leadership experience, POS proficiency, organizational skills, and ability to lift 30 pounds.
POS systems, Microsoft Excel, Microsoft Word, Microsoft Outlook, Google Docs, Shopify
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2mo
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Customer Service Team Lead
Chicago, Illinois, United States
HybridFull Time
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
Microsoft Office
1w
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Team Lead, Customer Support
Chicago, Illinois, United States
$93k-$96k/yr HybridFull Time
Customer support experience in software, proven team leadership or coaching, strong troubleshooting and case management skills, cross-functional collaboration, and familiarity with healthcare technology or enterprise software.
AI tools, automation workflows, standard operating procedures
4d
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Customer Care Team Lead Overnight
Oak Brook, Illinois, United States
$21/hr OnsiteFull Time
Requires high school diploma or equivalent, contact center experience, customer service skills, data entry, Microsoft Office and Windows literacy, and ability to handle escalated issues and flexible shifts.
Microsoft Windows, Microsoft Office
2mo
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Managing Director - Aircraft & Customer Experience Engineering
Chicago, Illinois, United States
$213k-$277k/yr HybridFull Time
10+ YOE3+ MgmtBachelor's in engineering/science/math required, 10+ years related experience, 3+ years leading technical teams, extensive FAR/airworthiness knowledge, A&P, Six Sigma BB or RCA preferred, up to 40% travel; hybrid (3 days office).
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
1mo
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
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