491 customer experience lead jobs at 229 companies in Rialto, CA
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hrOnsitePart Time
Sender One Climbing: Southern California indoor climbing gym operator offering climbing, yoga, fitness, and youth programs to families and climbers.
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
Samyang America, Inc.: U.S. food sales subsidiary of South Korean Samyang Foods, distributing ramen, sauces, snacks, and other Korean foods.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
Guest Experience Lead | Seasonal | Los Cerritos Center
Cerritos, California, United States
$24-$28/hrOnsiteFull Time, Seasonal
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
Prior cashiering or retail front-end experience required, with leadership, coaching, communication, training, customer service, basic math, and Microsoft Office proficiency. English fluency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
Silhouette: Family-owned premium apparel and accessories manufacturer, licensing partner, and distributor serving retailers and direct consumers.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Prior cashiering or retail front-end experience, leadership and coaching skills, basic math, Microsoft Office proficiency, English fluency, and U.S. work authorization required; high school diploma/GED preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, IT
Collectors: Technology-driven authentication, grading, and vaulting services for collectibles.
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
Sunny Health & Fitness: Private U.S. manufacturer and distributor of home fitness equipment and digital training for consumers and studios.
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, and flexible availability for evenings, weekends, and holidays.
Optima Tax Relief: Private U.S. tax resolution firm helping individuals and businesses resolve IRS and state tax debts.
1+ YOEHigh school diploma, 1+ years relevant experience, supervisory experience preferred; skills in call review, coaching, KPI management, Microsoft Office/Outlook, 35 WPM typing, strong communication and leadership.
GO Car Wash: Automated express car wash operator with nationwide locations.
Must be at least 16 and legally authorized to work in the U.S.; ability to lift 25 lbs and work outdoors; customer service or sales experience preferred; ability to lead site operations and drive membership sales.
Circle KTSX: ATD: Multinational convenience store and fuel retailer.
Customer service or retail experience preferred; cashiering or sales experience helpful. Requires fast-paced teamwork, customer care, product selling, and willingness to learn. High school diploma or equivalent is helpful.
Patient Experience & Front Office Team Lead - Physical Therapy Clinic
Rancho Santa Margarita, California, United States
$24-$30/hrOnsiteFull Time
Focus Physical Therapy: Private physical therapy clinic serving Central Coast patients with orthopedic, lymphedema, pelvic-health, and pediatric care.
Prior medical office experience is not required. Requires rapport-building, communication, organization, multitasking, initiative, follow-up, reliability, and ability to coach front office team members.
Dunn-Edwards: U.S. paint manufacturer and distributor serving professionals and consumers with architectural, industrial, and high-performance coatings.
High school diploma/GED, valid driver's license, basic computer and POS skills, ability to lift up to 75 lbs, strong communication, cash handling, supervisory/shift lead experience preferred.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Huntington Beach, California, United States
$21/hrOnsitePart Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
1+ YOEHigh school diploma, 18+, 1+ year retail/customer-facing or leadership or Amazon experience; ability to lift up to 49 lbs, stand/walk up to 12-hour shifts; open availability Tue–Sat 2:45pm–9:15pm; flexible hours including nights, weekends, and holidays.
1+ YOE1+ year customer service experience, shift-leading experience, strong communication, multitasking, ability to work varied hours/weekends, lift 50lbs; HS/GED and bilingual Spanish preferred.
1+ YOEHigh school diploma or equivalent, 1+ year customer service experience, shift-running or team-lead experience, strong communication, multitasking, and ability to work varied hours and lift up to 50 pounds.
Customer Service Representative Lead (Bilingual Mandarin)
Arcadia, California, United States
$26-$31/hrHybridFull Time
Clever Care Health Plan: Private Medicare Advantage health plan serving Southern California seniors with culturally sensitive care blending Eastern and Western medicine.
3+ YOE1+ Mgmt3+ years customer service experience (1 year MAPD); 1+ year supervisory experience; bilingual in Cantonese, Mandarin, Vietnamese, or Korean; familiarity with CMS regulations; Microsoft Office proficiency; typing 40 wpm (60 preferred).
Microsoft Word, Microsoft Excel, Microsoft Outlook