1,015 customer experience lead jobs at 517 companies in Ridgefield, CT
5d
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Customer Experience Lead - Full Time
New York City, New York, United States
$18/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience is preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and the ability to work nights, weekends, and holidays.
1mo
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Customer Experience Lead (Keyholder) - Boston
Boston or Brooklyn
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail/customer-facing experience; flexible hours including evenings, weekends and holidays; strong communication, problem-solving, organization, and coaching skills; luxury/consignment retail preferred.
Google Suite, Salesforce, Mac iOS
6d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
1w
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Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
3d
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Experience Lead, TEB
Teterboro or Van Nuys
$73k/yr OnsiteFull Time
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
1mo
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Lead Customer Experience Specialist Full-Time
Berlin, Connecticut, United States
$18/hr OnsiteFull Time
Friendly, customer-focused service; ability to process transactions, handle garments, lift up to 30 lbs, multitask in a fast-paced environment; willingness to learn.
2mo
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Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
1w
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Guest Experience Lead | American Dream
East Rutherford, New Jersey, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
1w
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Experience Lead, East 63rd Street
New York City, New York, United States
$18/hr OnsiteFull Time
1+ YOERequires at least 1 year of customer service or related experience, strong communication, computer literacy, flexible availability, and CPR/AED certification or willingness to obtain it.
LPMS
2d
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Lead Customer Experience Coordinator (Full-Time) - Nanuet, NY
Nanuet, New York, United States
$22-$31/hr OnsiteFull Time
2+ YOE1+ MgmtRequires 2+ years of customer service experience, 1+ year mentoring or managing others, advanced computer and practice management software knowledge, strong organization, analytical, leadership, and communication skills.
2d
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E-Commerce Customer Experience Manager
Brooklyn, New York, United States
$85k-$105k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in online customer service or operations, 2+ years leading a customer experience team, customer service and e-commerce platform experience, Microsoft Office proficiency, and project management skills.
Customer Relationship Management (CRM), Shopify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Director, Customer Experience & Subscription Operations
New York, New York, United States
$133k-$150k/yr HybridFull Time
7+ YOE7+ Mgmt7+ years leading customer service or operations teams, 2+ years supporting subscription businesses, experience with customer service platforms, analytics-driven decision making, cross-functional technology implementations; Bachelor's degree preferred.
2w
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Customer Experience Supervisor I - Queens Center
Elmhurst, New York, United States
$24-$30/hr OnsiteFull Time
Leads customer service, sales, cashier performance, checkout operations, hiring coordination, scheduling, training, safety, shrink, and store performance initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Expeditor stations
3w
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Customer Success Lead
New York City or San Francisco
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
GRESB, TCFD, CDP
3mo
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Customer Success Lead
New York, New York, United States
$130k-$170k/yr HybridFull Time
7+ YOE2+ Mgmt7+ years in Customer Success/Account Management with leadership experience; success in high-growth VC-backed tech companies; SMB/mid-market focus; strong commercial and organizational skills.
2w
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Retail Customer Service Lead
Huntington Station, New York, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication, organization, composure under pressure, and flexibility for evenings, weekends, and holidays.
POS
3mo
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Lead Customer Service Advisor
Pompton Plains, New Jersey, United States
$16-$22/hr OnsiteFull Time
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver's license, automotive service knowledge, strong leadership and customer service skills.
POS system, Computer, Inventory management
1w
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Senior Customer Relations Lead, PSA
Jersey City, New Jersey, United States
$31/hr OnsiteFull Time
4+ YOERequires 4+ years of customer relations experience, strong problem-solving, communication, listening, de-escalation, organization, and interpersonal skills; high school diploma required; Google Workspace knowledge required and Salesforce preferred.
Google Workspace, Salesforce
1mo
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Director, VIP Sports- Customer Experience
Las Vegas or Jersey City
$120k-$150k/yr HybridFull Time
3+ YOE3+ Mgmt3+ years leading high-performing hospitality or gaming teams; strong communication, coaching, analytical and sales skills; Bachelor's in Marketing/Business preferred; able to handle high-value clients and escalations.
2mo
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Customer Community Lead
New York, New York, United States
$125k-$200k/yr OnsiteFull Time
3+ YOE3+ years in customer community/advocacy/customer success/marketing; experience running advisory boards or councils; ability to build and operate community programs; strong relationship, voice-of-customer, and execution skills; in-person 5 days/week in Flatiron office; occasional travel.
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