360 customer experience lead jobs at 188 companies in Salado, TX

1w
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Guest Experience Lead | 6th and Lamar
Austin, Texas, United States
$25-$28/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
4d
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Customer Service Lead
Austin, Texas, United States
OnsiteFull Time
Serenity Mental Health Centers
Serenity Mental Health Centers: Physician-owned psychiatric practice offering specialized interventional mental health treatments.
3+ YOEHigh school diploma or GED and 3+ years of full-time customer service experience required. Leadership ability, communication, problem-solving, emotional intelligence, and calm performance under pressure required.
1mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Austin, Texas, United States
$18/hr OnsitePart Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leadership, or Amazon experience; training experience preferred.
inventory management systems
1d
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Customer Experience and Product Delivery Lead (20767)
Austin, Texas, United States
$6k-$9k/mo OnsiteFull Time
Texas Health and Human Services Commission
Texas Health and Human Services Commission: Texas government agency delivering Medicaid, nutrition aid, behavioral health, disability supports, and health-care regulation to Texans.
7+ YOEFour-year college coursework in information systems, business administration, mathematics, or related field generally preferred; 7+ years in enterprise IT environments coordinating vendors, projects, financial management, or technology deployments.
Microsoft 365 Copilot, Power Platform
5d
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Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
Cotality
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
3+ YOEHigh school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center, telephony, and workforce management systems experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
5d
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Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
Cotality
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
3+ YOERequires a high school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center systems, telephony, and workforce management experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
1w
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Lead Customer Service Representative
Burnet, Texas, United States
OnsiteFull Time
Circle K
Circle KTSX: ATD: Multinational convenience store and fuel retailer.
Customer service, retail, sales associate, or cashiering experience is beneficial. Requires communication, quick-paced teamwork, physical stamina, and ability to lead shifts and supervise entry-level employees.
1mo
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Customer Service Lead
Austin, Texas, United States
$19/hr OnsiteFull Time
GO Car Wash
GO Car Wash: Automated express car wash operator with nationwide locations.
Oversee site operations, drive membership sales, handle customer issues, lead and coach teammates; must be 16+, lift 25 lbs, work outdoors; customer service or sales experience preferred.
2w
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Member Experience Escalation Adv./Team Lead
United States or Austin
RemoteFull Time
Employees Retirement System of Texas
Employees Retirement System of Texas: Texas government agency administering retirement, insurance, savings, and benefits for state employees, retirees, and some higher-education employees.
3+ YOEAssociate's degree and 3+ years in contact centers, including 2+ years in health insurance or healthcare; 1+ year handling escalated calls. Requires MS Office, contact center tools, coaching, and advanced problem-solving skills.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Bilingual Customer Service Team Lead (On-Site)
Austin, Texas, United States
OnsiteFull Time
ViaPlus
ViaPlus: VINCI-owned intelligent transportation systems providing tolling, payment and mobility services to transportation agencies.
2+ YOEBilingual Spanish required, HS diploma/GED, 2 years customer service lead/supervisor experience, strong phone etiquette, written/verbal communication, data entry and Microsoft Office skills, 10-key by touch.
Microsoft Office, 10-key
1mo
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GTM & Customer Success Lead – AI Platform
Austin or San Francisco or New York City or Gurugram
$135k-$190k/yr RemoteFull Time
Lumenci
Lumenci: Private intellectual property consulting firm serving patent owners, law firms, and litigation funders.
6+ YOE6+ years in enterprise SaaS/AI/legal tech or customer success; experience with pilots, onboarding, adoption, strategic account management, and cross-functional collaboration.
1mo
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AI Voice Experience Designer
Austin, Texas, United States
RemoteFull Time
Dialpad
Dialpad: AI-powered cloud communications platform providing omnichannel contact-center and business communications tools for enterprises.
Lead customer-facing AI agent implementations, tune voice/personality, improve conversational fluency, and drive production deployments for strategic customers.
text-to-speech (TTS), large language models (LLMs)
2mo
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Customer Co-Innovation Lead - AI & Autonomy
Milwaukee or Austin or Mayfield Heights
HybridFull Time
Rockwell Automation
Rockwell AutomationNYSE: ROK: Global leader in industrial automation and digital transformation.
8+ YOEBachelor's degree; legal US work authorization required (no visa sponsorship); ability to travel internationally up to 25%; experience in strategic programs or customer engagement; experience with Salesforce/CRM and working knowledge of AI or industrial automation preferred.
Salesforce, CRM
2mo
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Shift Lead
San Antonio or Boerne or Converse or Kirby or Floresville or Austin
$19/hr OnsiteFull Time
QTR Corporation
QTR Corporation: Private QuikTrip subsidiary holding trademarks used by a convenience-store retailer.
Lead 8-12 person crew, perform opening/closing, weekend and night availability, lift 30 lbs, stand for long periods, work outdoors, customer service and basic computer skills; car wash experience preferred.
1w
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Supervisor, Customer Service
Austin, Texas, United States
$66k-$126k/yr HybridFull Time
Allergan Aesthetics
Allergan AestheticsNYSE: ABBV: ’s medical aesthetics business develops, manufactures, and markets injectables, body-contouring, plastic-surgery, and skincare products for healthcare providers.
2+ YOE2+ MgmtRequires 2–3 years leading people in customer service or customer-facing environments, continuous improvement project experience, communication skills, and a university degree or equivalent experience.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, CRM
1w
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Supervisor, Customer Service
Austin, Texas, United States
$66k-$126k/yr HybridFull Time
Allergan Aesthetics
Allergan AestheticsNYSE: ABBV: ’s medical aesthetics business develops, manufactures, and markets injectables, body-contouring, plastic-surgery, and skincare products for healthcare providers.
2+ YOE2+ MgmtRequires 2–3 years leading people in customer service or customer-facing environments, continuous improvement project experience, communication skills, and a university degree or equivalent experience.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, CRM, Business Systems
1w
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Customer Service Representative - Patient Registration, Team Lead
Austin, Texas, United States
$20-$32/hr OnsiteFull Time
R1 RCM
R1 RCM: Technology-driven revenue cycle management solutions for healthcare organizations.
0.5+ YOEHigh school diploma or GED, excellent customer service experience, and at least 6 months in a comparable role. Must pass vaccination, drug, and background screening requirements.
3d
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Lead Retail Customer Service Associate
Austin, Texas, United States
$19-$26/hr OnsiteFull Time
FedEx Office
FedEx Office: Print, copy, packing, and shipping service serving businesses and consumers.
2+ YOEHigh school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication skills, and ability to stand throughout shifts and lift up to 55 pounds.
Point of Sale (POS)
2mo
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Customer Sales Lead, Natural Specialty
Austin or Denver or United States
$118k-$162k/yr RemoteFull Time
Campbell Soup Company
Campbell Soup CompanyNYSE: CPB: Iconic global manufacturer of food, snacks, and beverages.
6+ YOEBachelor's degree and 6 years in CPG sales or customer-facing commercial roles; experience with broker/distributor management, trade and promotional planning, and syndicated data; ability to travel ~20–30%.
Satori, SPINS, POS