35 customer support lead jobs at 26 companies in Salado, TX
2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1mo
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
G-Suite, remote desktops
1mo
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Interim Support Lead Part Time
Temple, Texas, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer-service skills; ability to lift up to 25 lbs and work flexible schedule.
1mo
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Operations Lead (Member Support)
Austin or United States
RemoteFull Time
7+ YOE3+ Mgmt7+ years relevant experience including 3+ years people management; customer-facing support experience for complex benefits/healthcare/finance products; experience with high-volume seasonal queues, coaching, and scaling support via automation.
1mo
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Global CS Lead - Account Specialists
London or Singapore or Austin or Tallinn or Budapest or São Paulo
£74k-£96k/yr HybridFull Time
Proven global people leader with experience scaling customer support, managing KPIs and commercial outcomes, coordinating across regions/time zones, strong analytical and stakeholder management skills, and knowledge of KYC/compliance.
2mo
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Manager- Americas Reseller Operations, Customer Support Account Manager
Austin, Texas, United States
OnsiteFull Time
Lead operations strategy, analytics, and execution for channel partners; manage and mentor account managers and analysts; drive sales growth, cost reduction, collaboration, and operational excellence.
1mo
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SUPPORT SERVICES-UTILITY LEAD (FULL TIME)
Austin, Texas, United States
$16-$18/hr OnsiteFull Time
Provides supervision and assignments for housekeeping teams; preferred 1+ year lead housekeeping experience; must maintain quality, use PPE, adjust schedules, and perform customer service tasks.
2mo
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SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
AWS
2d
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Team Lead
Rockdale, Texas, United States
$15/hr OnsiteFull Time
0.5+ YOERequires six months of relevant customer service or sales experience. Car wash experience is preferred but not required. Must communicate clearly, organize work, lead by example, and support sales growth.
6d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
3mo
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Key Lead - Richland Mall, Hollister
Waco, Texas, United States
OnsitePart Time
1+ YOEPart-time retail supervisor support; HS diploma preferred; 1 year retail experience preferred; strong customer focus and communication.
Point of Sale, Inventory Management, Store Reporting
2mo
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Provide technical support and coaching to call center representatives, document calls for quality and training, handle escalated calls, monitor performance metrics, and assist supervisors.
2mo
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Coaching and supporting call center representatives, documenting calls for quality and training, handling escalated calls, strong written and verbal communication, dependable and detail oriented, able to work operational hours.
2mo
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Student Success Team Lead
Austin, Texas, United States
$72k-$82k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years experience in customer service, education, student support, or coaching; 3+ years leadership; data-driven with experience using metrics; strong communication and coaching skills.
4w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Technical Analyst 5-Support
Austin, Texas, United States
$91k-$187k/yr OnsiteFull Time
6+ YOE6+ years experience; lead incident diagnosis, develop infrastructure services and integrations, cloud and Java knowledge, mentor junior analysts; on-call and customer-facing support.
Identity and Access Management, Java, JavaScript Framework, Kafka, Oracle AI Database, Python
4d
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Lead Coordinator/Scheduler
Austin, Texas, United States
$20-$24/hr OnsiteFull Time
Requires strong attention to detail, organization, communication, customer service, and basic computer/data entry skills. Scheduling, dispatch, or coordinator experience preferred.
2mo
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Lead Data Entry Pharmacy Technician
Austin, Texas, United States
OnsiteFull Time
Licensed Pharmacy Technician in Texas required; data entry and customer service experience preferred; able to multitask with attention to detail; capable of light lifting.
3w
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Lead Enterprise Client Service Representative, Spectrum Business
Austin, Texas, United States
OnsiteFull Time
4+ YOEBachelor’s degree or equivalent; 4+ years of sales support, B2B sales, CRM, and billing platform experience; 3+ years customer service; 2+ years data entry; strong English, computer, communication, and analytical skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Windows, Salesforce, Siebel, CSG, ICOMS, Oracle, CRM, billing platform
1mo
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Pharmacy Operations Team Lead
Lampasas, Texas, United States
$21-$34/hr OnsiteFull Time
Processing and inputting prescriptions, providing patient support and product information, and assisting vision center customers in a retail pharmacy setting.
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