317 customer experience lead jobs at 146 companies in Smithfield, NC
2d
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PT Customer Lead (542860)
Rocky Mount, North Carolina, United States
OnsitePart Time
Customer lead role in retail operations; no specific qualifications or experience requirements are stated.
4w
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PT Customer Lead
Cary, North Carolina, United States
OnsiteFull Time
Provide friendly, accurate front‑end customer service, operate register and handle transactions, retrieve carts, follow safety and cash-handling procedures.
cash register, scanner, lottery machine, calculator
2w
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Retail Customer Service Lead
Cary, North Carolina, United States
$14-$21/hr OnsiteFull Time
2+ YOE2+ years retail customer-focused experience; leadership preferred; full-time availability including evenings, weekends, holidays; computer proficiency and strong communication skills.
POS
1w
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Retail Customer Service Lead
Durham, North Carolina, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, full-time schedule flexibility, computer proficiency, strong communication, organization, composure under pressure, and ability to lift up to 50 pounds.
POS
2d
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Lead Workplace Experience Ambassador
San Jose or Raleigh
$74k-$117k/yr OnsiteFull Time
5+ YOEHigh school diploma/GED and 5+ years in hospitality, customer service, facilities, or workplace services. Requires team leadership, communication, organization, problem-solving, workplace systems, Microsoft Office, visitor platforms, and social media skills.
Microsoft Office Suite, workplace management systems, visitor management platforms, social media
6d
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Customer Service Lead - Part-Time
Durham, North Carolina, United States
$15/hr OnsitePart Time
Customer service leadership experience, flexible availability for mornings, nights, weekends, and holidays, and ability to lift 40+ pounds and stand and walk for extended periods.
3w
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Lead Customer Service Representative
Lillington, North Carolina, United States
OnsitePart Time
Provide fast, friendly customer service and cashiering; lead shifts occasionally; lift up to 60 lbs; standing for long periods; high school diploma preferred.
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
3w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
3mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Cary, North Carolina, United States
$18/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 18+ years old, 1+ year retail/customer-facing or floor leader experience, ability to lift up to 49 lbs, open availability Tue-Sat mornings, strong customer service and communication skills.
2mo
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Shift Lead
Raeford, North Carolina, United States
$17/hr OnsiteFull Time
Shift Lead with leadership skills; retail/hospitality/dispensary experience; 21+; pass background checks; 32+ hours/week; cash handling; inventory; customer service.
2mo
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Customer Service & Data Lead NA (Cary, North Carolina, United States)
Cary, North Carolina, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree required; 10+ years operations leadership experience managing customer service teams; strong master data management and system integration experience with CRM and SAP S4 Hana.
CRM, SFDC, SAP S4 Hana, Microsoft 365, ERP
2w
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Merchandising Lead
Fayetteville, North Carolina, United States
$21-$29/hr OnsiteFull Time
0+ YOERequires age 18+, six months of retail experience, and six months of customer service experience. Team leadership and supervision experience are preferred.
forklift
3d
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Customer Support Rep
Cary, North Carolina, United States
OnsiteFull Time
1+ YOERequires 1–2 years of SaaS customer support experience, a bachelor's degree, strong communication and problem-solving skills, rental operations experience, and ability to lead virtual training and coordinate with remote teams.
Zendesk, SaaS
1mo
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Shift Lead
Wake Forest, North Carolina, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ year supervisory or key-holder retail experience; fluent English; able to perform cash handling, inventory, and customer service; obtain/maintain PTCB or state pharmacy license as required.
3w
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Shift Lead
Fayetteville, North Carolina, United States
$10-$14/hr OnsiteFull Time
Oversee shift operations at a car wash location, drive performance, and ensure positive customer experience.
3mo
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Shift Lead
Fayetteville, North Carolina, United States
OnsiteFull Time
Leadership experience in a fast-paced service environment; strong customer engagement; safety compliance; opening/closing procedures.
2mo
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Shift Lead
Smithfield, North Carolina, United States
OnsiteFull Time
Leadership or supervisory experience, customer service/sales experience, reliable transportation, able to lift up to 50 lbs, comfortable working outdoors, weekend and holiday availability.
2w
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Member Team Lead
Wake Forest, North Carolina, United States
$21-$29/hr OnsiteFull Time
6 months retail and customer service experience including front-end equipment operation; must be 18+; preferred supervisory experience in hiring, coaching, and evaluating associates.
1w
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IMAX Theater Lead
Raleigh, North Carolina, United States
OnsitePart Time
Requires one year of customer service and six months of theater or retail experience, with POS and inventory software experience preferred. Must be at least 18 and able to serve alcohol.
Shopify, Tessitura
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