247 customer experience lead jobs at 108 companies in Smithville, MO
2w
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
2d
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Customer Service Manager, Airport Customer Experience
Kansas City, Missouri, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and applicable driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2w
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Customer Service Team Lead
Kansas City, Kansas, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; requires customer service, reporting, presentation, and retail systems proficiency.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
2mo
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Retail Customer Service Lead
Kansas City, Missouri, United States
$16-$24/hr OnsiteFull Time
2+ YOE2+ years retail experience, full-time availability with evenings/weekends/holidays, strong communication, organizational skills, computer and POS proficiency, ability to lift up to 50+ lbs and work on feet.
point-of-sale (POS) systems
2mo
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Retail Customer Service Lead
Kansas City, Missouri, United States
OnsiteFull Time
2+ YOE2+ years retail experience in a customer-focused environment; leadership preferred; full-time availability including evenings, weekends, holidays; proficiency with computer applications; strong communication and organizational skills.
POS
4w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
4w
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Retail Team Lead-Hardware
Independence, Missouri, United States
$22/hr OnsiteFull Time
2+ YOE2+ years team-lead experience, 1+ year retail experience, customer-service and training skills, ability to analyze sales and motivate associates.
eBay
1mo
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Customer Compliance - Lead
Kansas City, Missouri, United States
OnsiteFull Time
3+ YOEHigh school diploma required; knowledge of ISO quality standards a plus. Preferred 3-5 years B2B service experience and 2-3 years in quality assurance, IT, or analytics; auditor experience in logistics/manufacturing and data center experience preferred.
EDI
3w
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Shift Lead
Independence, Missouri, United States
$17-$20/hr OnsitePart Time
1+ YOE1+ MgmtOne year prior leadership or key-holder retail experience, fluent English, cash handling and store opening/closing experience, knowledge of inventory and customer service; maintain PTCB or state pharmacy license as required.
5d
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Customer Solutions Supervisor
Olathe or Kansas City
HybridFull Time
3+ YOERequires 3–5 years of call center customer service experience, prior lead or supervisory experience, and strong ERP, Excel, Word, CRM, and HCP business-process knowledge. A business bachelor's degree is preferred.
Enterprise Resource Planning (ERP), Microsoft Excel, Microsoft Word, Customer Relationship Management (CRM)
1mo
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Team Lead
Kansas City, Missouri, United States
OnsiteFull Time
0.5+ YOE6 months customer service or sales experience required; car wash experience preferred. Must deliver excellent customer service, lead by example, communicate clearly, organize work and drive sales.
3mo
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Lead Instructor
Rogers, Arkansas, United States
OnsiteAll Commitments Available
0+ YOELead Instructor to teach classes based on curriculum; provide customer service; create warm environment; engage children.
1mo
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(USA) Merchandising Lead
Independence, Missouri, United States
$22-$30/hr OnsiteFull Time
0.5+ YOEAt least 18 years old, with 6 months of retail experience and 6 months of customer service experience; team leadership and supervision experience preferred.
forklift
1mo
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Member Team Lead
Overland Park, Kansas, United States
$22-$30/hr OnsiteFull Time
0.5+ YOE6 months retail and 6 months customer service experience required; must be 18+; experience supervising front-end teams preferred; strong customer service, cash-handling, and communication skills.
1w
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Emergency Response Center Team Lead
Lenexa, Kansas, United States
$20-$25/hr OnsiteFull Time
2+ YOERequires 2+ years of call center or customer service experience, strong English communication, problem-solving, multitasking, reliability, and CRM proficiency. Lead experience preferred.
RingCentral Contact Center, CRM, Microsoft Outlook, Microsoft Teams, RingCentral
3mo
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Lead Supervisor I
Kansas City, Missouri, United States
$16-$25/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ years of equivalent retail management experience; ability to lift up to 50 pounds; leadership and customer-focused skills.
2mo
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Team Lead - Kansas City, KS
Kansas City, Kansas, United States
$17/hr OnsiteFull Time, Part Time
Customer-facing leadership, opening/closing, enroll customers in membership, equipment maintenance, standing for long periods, work in all weather, pass drug screen and background check, 18+.
2w
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Lead
Overland Park, Kansas, United States
$16-$18/hr OnsiteFull Time
2+ YOERequires leadership, food safety, restaurant operations, training, inventory management, cleanliness, customer service, and safety oversight experience.
3w
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Lead Generation Specialist
Kansas City, Missouri, United States
OnsiteFull Time
Strong communication and people skills, customer engagement ability, self-motivation, and willingness to stand in retail stores. Retail, lead generation, sales, or customer service experience preferred.
DMV
1mo
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Team Lead - Warehouse
Lenexa, Kansas, United States
OnsiteFull Time
3+ YOE3+ years warehouse or customer service experience; high school diploma or equivalent; certified forklift operator; supervisor/lead experience preferred; able to lift up to 70 lbs and perform physical warehouse tasks.
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