566 customer experience lead jobs at 299 companies in Suwanee, GA

1mo
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Customer Experience Lead
Stockbridge, Georgia, United States
$13/hr OnsiteFull Time
BrandsMart U.S.A.
BrandsMart U.S.A.: Regional retailer selling appliances, electronics, furniture, mattresses, and computers.
High school diploma or equivalent; no prior experience required; customer service and cashier skills; basic math and English fluency.
4d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute
Sloomoo Institute: Interactive slime-experience serving children and adults with sensory play, custom slime, events, and slime products.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2mo
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
Landis+Gyr
Landis+GyrSIX Swiss Exchange: LAND: Public Swiss energy-technology provider of smart meters, grid intelligence, and software for electric, gas, and water utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
2mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
QXO
QXONYSE: QXO: North American distributor and installer of building products.
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
2w
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
Permatex
Permatex: A global multi-industrial manufacturer producing lubricants, cleaning chemicals, and corrosion preventatives.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
1mo
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Customer Experience Specialist
Suwanee, Georgia, United States
FieldFull Time
Hussmann Corporation
Hussmann Corporation: Manufactures and services commercial refrigeration systems.
15+ YOEHigh school diploma, EPA 608 or equivalent, 15+ years refrigeration experience (5+ with CO₂), strong troubleshooting, ability to lift 50 lbs, and capacity to lead and train technicians.
Energy Management System (EMS), VFDs
1mo
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Commerce Experience Lead
Atlanta or United States
HybridFull Time
Stord
Stord: 3PL fulfillment and supply-chain software serving DTC, B2B, and omnichannel brands.
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.
Shopify, OMS, WMS
1w
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Guest Experience Lead | Mall of Georgia
Buford, Georgia, United States
$22-$27/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
3w
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Retail Customer Service Lead
Buford, Georgia, United States
$14-$21/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail experience, leadership preferred; flexible schedule including evenings, weekends, holidays; strong communication, computer and POS proficiency; ability to lift up to 50 lbs.
Point-of-Sale (POS)
2mo
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Digital Marketing & Customer Experience Dir
Atlanta, Georgia, United States
OnsiteFull Time
Beazer Homes
Beazer HomesNYSE: BZH: Public U.S. homebuilder designing, building, and selling energy-efficient personalized homes to American homebuyers.
8+ YOE3+ MgmtBachelor's degree required;8+ years digital marketing/experience work with 3+ years leading teams;proven analytics, lifecycle email/SMS, website, AI use cases;Salesforce Marketing Cloud experience preferred.
Salesforce Marketing Cloud
2w
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Director, Demand and Customer Experience, Fuel Technologies
Atlanta, Georgia, United States
HybridFull Time
RaceTrac
RaceTrac: Retail chain of convenience stores and fuel stations.
10+ YOE5+ MgmtBachelor's degree or equivalent experience; 10+ years supporting fuel and energy technology or enterprise systems; 5+ years leading product, business analysis, or application teams; RightAngle and Salesforce experience.
RightAngle, Salesforce
12h
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Customer Success Lead
Atlanta, Georgia, United States
$94k/yr RemoteFull Time
Banyan Software
Banyan Software: Private holding that acquires and permanently grows vertical-market enterprise software businesses worldwide.
5+ YOE5+ years in expansion sales, account management, or customer success at a product-led SaaS company, with an expansion or retention revenue target and CRM systems experience.
AI, CRM
2mo
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Customer Service Lead
Alpharetta, Georgia, United States
OnsiteFull Time
Serenity Mental Health Centers
Serenity Mental Health Centers: Physician-owned psychiatric practice offering specialized interventional mental health treatments.
3+ YOEHigh school diploma/GED, 3+ years customer service experience (leadership preferred), strong communication, problem-solving, and emotional intelligence; ability to stay calm under pressure.
1mo
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Lead Customer Service Representative
Cartersville, Georgia, United States
OnsiteFull Time
Circle K
Circle KTSX: ATD: Multinational convenience store and fuel retailer.
Retail/customer service or cashiering experience preferred; entry-level management or shift-leading experience helpful; high school diploma preferred; ability to stand up to 8 hours and lift up to 60 lbs; strong communication and sales skills.
2mo
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Customer Value Lead
Atlanta, Georgia, United States
HybridFull Time
Finastra
Finastra: Global provider of open finance software and banking solutions.
Expertise in value‑selling, value engineering, financial modelling, and sales enablement; experience in management/value consulting or value engineering; knowledge of U.S. retail lending; strong executive presentation and communication skills.
2mo
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Customer Service Sales Lead
Atlanta, Georgia, United States
$14/hr HybridFull Time
National Veterinary Associates
National Veterinary Associates: Global network of veterinary hospitals and pet resorts.
Sales-focused role requiring outbound communication and lead conversion, strong phone/SMS/email skills, basic computer proficiency, organization, goal orientation, comfort with pets, and flexible availability including weekends/holidays.
3w
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Retail Customer Service Lead
Buford, Georgia, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency and strong communication and organizational skills.
POS
1w
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Lead Customer Success Representative
Atlanta, Georgia, United States
$100k-$150k/yr RemoteFull Time
Honeywell
HoneywellNASDAQ: HON: Global provider of industrial technology and advanced manufacturing solutions.
4+ YOERequires 4+ years in Customer Success, Support, Services, or Account Management; strong customer communication and relationship skills; and independent management of multiple engagements. Bachelor's degree and CRM experience valued.
CRM
2w
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Team Lead, Technical Customer Care - REQ 1528
Suwanee, Georgia, United States
$27-$37/hr OnsiteFull Time
Mitsubishi Electric Corporation
Mitsubishi Electric CorporationTokyo Stock Exchange: 6503: Japanese publicly traded manufacturer of electrical and electronic equipment for residential, commercial, and industrial customers.
3+ YOEHigh school diploma required and 3+ years of customer service, technical support, HVAC support, or related experience. Requires CRM and business application experience plus Microsoft Office proficiency.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Lead Customer Service Advisor
Suwanee, Georgia, United States
$11-$18/hr OnsiteFull Time
Pep Boys
Pep Boys: Automotive aftermarket service and retail chain.
3+ YOEHigh school diploma or equivalent, valid driver's license, and 3–5 years of service industry experience. Requires automotive service knowledge, customer service, communication, mentoring, and problem-solving skills.
DailyPay