87 customer support lead jobs at 49 companies in Suwanee, GA
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
Global-eNasdaq: GLBE: Platform enabling global direct-to-consumer e-commerce for brands.
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, customer service, ability to lift up to 25 lbs and perform physical tasks.
Mitsubishi Electric CorporationTokyo Stock Exchange: 6503: Japanese publicly traded manufacturer of electrical and electronic equipment for residential, commercial, and industrial customers.
3+ YOEHigh school diploma required and 3+ years of customer service, technical support, HVAC support, or related experience. Requires CRM and business application experience plus Microsoft Office proficiency.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time flexibility, computer proficiency, strong communication and organization skills, and the ability to supervise and support associates.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
4+ YOERequires 4+ years in Customer Success, Support, Services, or Account Management; strong customer communication and relationship skills; and independent management of multiple engagements. Bachelor's degree and CRM experience valued.
Landis+GyrSIX Swiss Exchange: LAND: Sells smart meters and energy management software to utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
Get Air Trampoline Park: Operates indoor trampoline parks and family entertainment centers.
Supervisory or leadership experience, strong customer service, ability to promote safety and cleanliness, meet sales goals, host parties, support managers; on-the-job training provided; tips/bonuses/commissions available.
QualDerm Partners: Provides comprehensive medical, surgical, and cosmetic dermatology services.
2+ YOEHigh school diploma or GED, 2+ years of healthcare clerical experience, and experience leading front office teams. Requires strong organizational, communication, confidentiality, and customer service skills.
SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
Customer Service Representative - State Farm Agent Team Member
Lawrenceville, Georgia, United States
OnsiteFull Time
Darryl Brooks - State Farm Agent: Independent State Farm insurance agency serving Georgia customers with auto, home, life, health, and business coverage.
Provide exceptional customer service, develop leads, and support insurance sales; self-motivated, detail oriented, team player; bilingual Spanish preferred; able to obtain P&C and Life/Health licenses.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Leads ATS business support teams through coaching, customer and dealer collaboration, process improvement, planning, problem solving, and performance management. Manufacturing or customer-facing leadership experience preferred.
Road Runner Sports: Family-run running and walking shoe retailer serving runners, walkers, and fitness enthusiasts across the United States.
Lead store sales team, deliver exceptional customer experience, coach and train staff, support visual merchandising and KPI targets; high school diploma required; leadership experience preferred.
Southpaw: Owns and operates a network of fast-food restaurant franchises.
Support the Restaurant GM by running shifts, managing team members, resolving customer complaints, ensuring food quality and safety, and following cash/security/inventory/labor procedures.
Banfield Pet Hospital: Provides preventive veterinary care and pet health services.
Experience performing CSC and/or veterinary assistant/technician duties; leadership and mentoring skills; customer service, scheduling, inventory, and medical record accuracy; ability to support clinical procedures and ensure quality care.
IntuitNASDAQ: INTU: A global financial technology platform powering prosperity.
15+ YOE15+ years leading large-scale service delivery or customer success organizations, outsourced partner management, workforce transformation, data-driven operations, and cross-functional stakeholder influence; bachelor\u0002s or equivalent experience.
PeakMade Real Estate: Manages and develops student housing and multi-family communities.
2+ YOERequires 2+ years of sales experience, strong verbal and written communication, lead management, time management, customer needs analysis, and tailored solution development. EliseAI experience preferred; Entrata proficiency preferred.
Visionworks: Retail optical chain providing eye exams and eyewear.
High school diploma, GED, or equivalent related work experience. Requires customer engagement, product recommendation, eyewear measurement, optical knowledge, and store operations support.
Visionworks: Retail optical chain providing eye exams and eyewear.
High school diploma, GED, or equivalent related job experience. Requires customer engagement, product recommendation, eyewear measurement, optical knowledge, and store operations support.
J.JillNYSE: JILL: Public omnichannel women's apparel retailer serving women with clothing, footwear, and accessories through stores and ecommerce.
1+ YOERequires 1+ year of retail experience, strong sales and customer relationship skills, team support abilities, excellent communication, and flexible availability for weekends, evenings, and holidays.