490 customer experience lead jobs at 216 companies in Tempe, AZ
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Customer Experience Lead - Full Time
Phoenix, Arizona, United States
$16/hr OnsiteFull Time
1+ YOECustomer-service oriented with leadership ability; retail experience preferred (1+ year); strong communication, problem-solving, organization; flexible to work nights, weekends, and holidays.
2w
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Guest Experience Lead | Chandler
Chandler, Arizona, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
2mo
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Member Experience Lead
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma/GED required (Bachelor's preferred). 3+ years customer service and 3+ years leading operational teams. CPR certification within 30 days, pass background check, ability to lift 50 lbs, strong communication skills, interest in fitness.
1w
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Lead Guest Experience Associate
Mesa, Arizona, United States
$42k-$57k/yr OnsiteFull Time
1+ YOE0.5+ MgmtAssociate degree in a related field and 1–3 years of customer service, clerical, cash handling, or public contact experience required; lead or supervisory experience preferred.
4d
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Customer Service Lead
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED and 3+ years of full-time customer service experience required. Leadership ability, communication, problem-solving, emotional intelligence, and composure under pressure required.
1mo
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Vice President, Digital Customer Experience
Scottsdale or North Bethesda or Minneapolis
$240k-$330k/yr OnsiteFull Time
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
1mo
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Retail Customer Service Lead
Mesa, Arizona, United States
$16-$29/hr OnsiteFull Time
2+ years retail experience, leadership preferred; full-time availability including evenings, weekends, holidays; computer and POS proficiency; strong communication and organizational skills.
POS
3d
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Customer Service Team Lead
Elko or Phoenix
OnsiteFull Time
The posting provides no specific qualifications or experience requirements.
1w
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Customer Success Lead
Phoenix, Arizona, United States
OnsiteFull Time
Bachelor’s degree required; customer success or sales experience preferred. Requires excellent communication, follow-up, problem-solving, attention to detail, prioritization, and client partnership skills.
Business Management Platform (BMP)
1mo
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
1w
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148 - Food City Customer Service Team Lead - 32nd St & E. McDowell
Phoenix, Arizona, United States
$19/hr OnsiteFull Time
Requires age 18+, customer service and front-end operations skills, cash register experience, ability to lead and train team members, enforce policies, and lift and stock items up to 50 pounds.
cash register
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Scottsdale, Arizona, United States
$18/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 18+ years old, minimum 1 year retail/customer-facing or leadership or Amazon experience; preferred experience training others.
2mo
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Customer Service Lead AZ, Job 262.26
Paradise Valley or Phoenix
$18-$23/hr OnsiteFull Time
High school diploma/GED, valid driver\u0002s license, ability to operate POS and tint paint, strong customer service and communication, basic math, ability to lift up to 75 lbs and drive company vehicles; supervisory/shift experience a plus.
Point-of-Sale, Dunn-Edwards Learning Network
3w
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Lead Customer Care Specialist (Manheim)
Phoenix or Atlanta
$24-$36/hr HybridFull Time
7+ YOEHigh school diploma/GED with 7 years relevant experience (or degree/cert +5 years or 9 years experience). Extensive customer service, leadership, and technical troubleshooting experience; strong communication and documentation skills.
Medallia, Genesys PureCloud
1mo
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Lead Customer Service Advisor
Scottsdale, Arizona, United States
$15-$18/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver's license, automotive service knowledge, strong communication and conflict-resolution skills, ability to lift 50 lbs and work varied shifts.
6d
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Director Marketing-Experience Strategy
Tempe or St. Louis
HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive experience in customer experience, strategy, service design, product development, or transformation; 5+ years leading leaders and high-performing teams.
5d
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Director Marketing-Experience Strategy
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive leadership in customer experience, experience strategy, service design, product development, or business transformation; 5+ years leading leaders required.
3w
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Staff Quality Strategic Customer Lead
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's in engineering or related field, 5+ years in automotive quality/regulatory/compliance, experience with FMVSS/homologation/labeling, product release controls, audits, and cross-functional corrective actions.
1w
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Safety Support Team Lead - Customer Support
Scottsdale, Arizona, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires 3+ years in customer support, user operations, or trust and safety, including 2+ years managing frontline teams. Experience with operational KPIs, escalations, coaching, and fast-paced environments.
Customer Satisfaction (CSAT), Average Handling Time (AHT), Service Level Agreement (SLA), Quality Assurance (QA), Standard Operating Procedures (SOP), Workforce Management (WFM)
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