Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
543 customer experience lead jobs at 231 companies in Apache Junction, AZ
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Customer Experience Lead - Full Time
Mesa, Arizona, United States
$16/hr OnsitePart Time
1+ YOERetail experience preferred (1+ year), strong customer service, leadership, communication, organization, flexibility to work nights/weekends/holidays.
1mo
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Customer Experience Program Lead
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEBachelor's preferred; 4+ years experience in CX, program management, operations or related; VOC and CX metrics experience; strong analytical, communication, and cross-functional collaboration skills.
2mo
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Manager Customer Experience Center
Phoenix, Arizona, United States
HybridFull Time
8+ YOE3+ MgmtLead contact center operations with 8+ years related experience (or 12 years equivalent), 3+ years supervisory experience, strong knowledge of call center technologies, project management, analytics, and change leadership.
Automatic Call Distributors, Interactive Voice Response, Predictive Dialer, Call Forecast/Staffing Scheduler, CCaaS, Copilot
1mo
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Member Experience Lead
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma/GED required (Bachelor's preferred). 3+ years customer service and 3+ years leading operational teams. CPR certification within 30 days, pass background check, ability to lift 50 lbs, strong communication skills, interest in fitness.
1mo
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Director of Customer Experience
Phoenix, Arizona, United States
OnsiteFull Time
7+ YOE4+ MgmtBachelor's degree required, 7+ years leading customer experience programs, 4+ years managing direct reports, strong data/analytics and budget management skills, experience with service operations and customer metrics, excellent communication.
1w
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Guest Experience Lead | Westgate Outlet
Glendale, Arizona, United States
$22-$25/hr OnsiteFull Time
1+ YOE1+ year retail or customer experience, some leadership/mentoring experience, ability to travel to store, flexible availability including weekends and holidays.
5d
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Vice President, Digital Customer Experience
Scottsdale or North Bethesda or Minneapolis
$240k-$330k/yr OnsiteFull Time
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
1mo
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Studio Experience Lead - McCormick Ranch, AZ
Scottsdale, Arizona, United States
$22-$25/hr OnsiteFull Time
High school education required; ability to lift 30 lbs and stand for long periods; flexible schedule including mornings, evenings, weekends, and holidays; 2+ years sales/customer service preferred; 1+ year coaching preferred; coaching quota of 5 classes/week.
Axle, MBO
2w
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Retail Customer Service Lead
Mesa, Arizona, United States
$16-$29/hr OnsiteFull Time
2+ years retail experience, leadership preferred; full-time availability including evenings, weekends, holidays; computer and POS proficiency; strong communication and organizational skills.
POS
1w
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Vice President, Customer Experience Product Transformation
Phoenix or Sunrise or New York or Charlotte
$177k-$282k/yr HybridFull Time
15+ YOE15+ years leading large-scale customer experience or contact center transformation, experience with AI/CCaaS platforms, P&L accountability, executive influence, and building high-performing teams.
Genesys Cloud, Amazon Connect, NICE CXone, Five9, Google GECX, LivePerson, Decagon, Sierra, Kore.ai
1w
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Customer Success Lead
Phoenix, Arizona, United States
OnsiteFull Time
Bachelor's degree required; customer success or sales experience preferred; strong written and verbal communication, problem-solving, attention to detail, and ability to manage multiple priorities.
1mo
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Customer Service Lead
Goodyear, Arizona, United States
OnsiteFull Time
3+ YOEHigh school/GED, 3+ years customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, and ability to stay calm under pressure.
1w
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Lead, Customer Service
Phoenix, Arizona, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED and one year related experience or equivalent combination of education and experience.
AS-400, CDR
3w
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
5d
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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087 - AJ's Fine Foods Customer Service Team Lead - 56th Street & Ray
Chandler or Chandler
$19/hr OnsiteFull Time
Entry-level manager to direct front-end store operations, operate register, lead and train cashiers and courtesy clerks, enforce store policies, order and merchandise departments; must be 18+ (21+ to serve alcohol).
cash register, telephone
1mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Scottsdale, Arizona, United States
$18/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 18+ years old, minimum 1 year retail/customer-facing or leadership or Amazon experience; preferred experience training others.
1mo
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Customer Service Lead AZ, Job 262.26
Paradise Valley or Phoenix
$18-$23/hr OnsiteFull Time
High school diploma/GED, valid driver\u0002s license, ability to operate POS and tint paint, strong customer service and communication, basic math, ability to lift up to 75 lbs and drive company vehicles; supervisory/shift experience a plus.
Point-of-Sale, Dunn-Edwards Learning Network
1d
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Lead Customer Care Specialist (Manheim)
Phoenix or Atlanta
$24-$36/hr HybridFull Time
7+ YOEHigh school diploma/GED with 7 years relevant experience (or degree/cert +5 years or 9 years experience). Extensive customer service, leadership, and technical troubleshooting experience; strong communication and documentation skills.
Medallia, Genesys PureCloud
1w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
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