248 customer experience lead jobs at 123 companies in Torrington, CT
4d
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Customer Experience Lead - Full Time
Kingston, New York, United States
$17/hr OnsitePart Time
1+ YOEOne or more years of retail experience preferred. Requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
1mo
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Lead Customer Experience Specialist Full-Time
Berlin, Connecticut, United States
$18/hr OnsiteFull Time
Friendly, customer-focused service; ability to process transactions, handle garments, lift up to 30 lbs, multitask in a fast-paced environment; willingness to learn.
3d
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Guest Experience Lead | Westfarms Mall
Farmington, Connecticut, United States
$23-$26/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, plus experience leading, mentoring, or delegating with others. Must be legally authorized to work and have reliable transportation. High school education is preferred.
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2mo
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Lead Customer Service Rep
Danbury, Connecticut, United States
$26-$30/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years customer service experience, strong phone communication, attention to detail across systems, reliable attendance and process adherence.
EDP
3w
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Retail Customer Service Lead
Mohegan Lake, New York, United States
OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; proficiency with computer applications and POS; strong communication and organizational skills; able to lift up to 50 lbs.
POS
2mo
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Lead Customer Service Rep
Danbury, Connecticut, United States
$26-$30/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years customer service experience, phone-based communication skills, ability to track details across systems, reliable attendance, and follow processes.
EDP
1w
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Team Lead
Oakbrook Terrace or Bloomfield or Hartford or Chicago
OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and 3–5 years in customer service, retention, business development, or account management. Microsoft Office experience required; Siebel and database experience is a plus.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
2mo
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Merchandising Lead
Kingston, New York, United States
$23-$31/hr OnsiteFull Time
0.5+ YOERequires age 18+, six months of retail experience, six months of customer service experience, and the ability to supervise associates; team leadership experience is preferred.
forklift
3mo
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Lead Cashier
Holyoke, Massachusetts, United States
$17-$25/hr OnsiteAll Commitments Available
2+ YOE2 years of relevant work experience or equivalent combination; strong customer service and sales skills; ability to delegate, multi-task, and problem-solve.
Point of Sale system, Apple devices
1mo
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Shift Lead
Farmington, Connecticut, United States
OnsitePart Time
Minimum 1 year retail or customer-facing experience, strong interpersonal and communication skills, reliable and flexible scheduling, attention to detail, ability to lift 15-40 lbs.
1mo
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Shift Lead
Branford, Connecticut, United States
$19-$22/hr OnsiteFull Time
1+ YOE1+ year leadership or key-holder retail experience; fluent English; ability to open/close store, handle cash, assist customers; PTCB or pharmacy license as required by state.
1mo
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#15 Customer Service TL-GT.Barrington
Great Barrington, Massachusetts, United States
OnsiteFull Time
3+ YOESupervise front end and customer service operations, train and schedule associates, enforce policies, manage cash controls and meet financial goals; high school diploma and 3+ years related experience required.
FDS, X-CPS, CBT, Mainframe, Registers, Banking equipment, Floor Machine
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
3mo
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Key Lead - Holyoke Mall, Hollister
Holyoke or Massachusetts
$19/hr OnsitePart Time
1+ YOEPart-time retail lead with supervisory experience preferred; high school diploma preferred; strong customer focus and communication skills.
2mo
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Customer Service Manager In Training
Monroe, Connecticut, United States
$24-$26/hr OnsiteFull Time
5+ YOE1+ Mgmt5+ years customer service experience with 1+ year leading/coaching; technically savvy with Zendesk, ERP/Mass500, CRM and AI tools; strong communication, problem-solving, and process-improvement skills.
Zendesk, ERP, Mass500, CRM, AI
2mo
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Customer Service Manager In Training
Monroe, Connecticut, United States
$24-$26/hr OnsiteFull Time
5+ YOE1+ Mgmt5+ years of customer service experience; 1+ year leading, coaching, or training preferred; Bachelor's degree preferred.
Zendesk, ERP (Mass500), CRM, AI chat tools
5d
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Store Team Lead - Northampton
Northampton, Massachusetts, United States
$18-$20/hr OnsiteFull Time
High school diploma or equivalent, previous retail experience, eighth-grade math skills, English proficiency, leadership and staff development skills, customer focus, and successful background checks.
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