331 customer experience lead jobs at 189 companies in Troy, MI
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Customer Experience Lead - Full Time
Ypsilanti, Michigan, United States
$15/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires leadership, customer service, communication, problem-solving, organization, and flexibility for nights, weekends, and holidays.
1w
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Retail Experience Lead
Windsor, Ontario, Canada
$20-$24/hr OnsiteFull Time
2+ YOERequires 2 years of retail experience, high school diploma or GED, customer service experience, provincial cannabis certification, clear criminal record, cash management, and strong communication skills.
1w
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Retail Experience Lead
Leamington, Ontario, Canada
$19-$24/hr OnsiteFull Time
2+ YOERequires 2 years of retail experience, high school diploma/GED, customer service experience, cannabis certification, cash management, communication, conflict resolution, and ability to supervise and train staff.
security alarm systems
1w
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Lead Experience Associate
Wixom, Michigan, United States
OnsitePart Time
Requires leadership or take-charge experience, customer service skills, technology confidence, evening/weekend flexibility, ability to lift 30+ pounds, and a food handler card where required.
Google Suite
1mo
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Class Experience Lead
Troy, Michigan, United States
OnsitePart Time
1+ YOEHigh school diploma/GED, 1 year leadership experience, National Group Fitness and/or LifePower Yoga certification, Fitness and Nutrition certification.
Facebook
2w
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Customer Account Lead
Hazel Park, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma, GED, or equivalent required, with at least two years of customer service experience. Requires communication, organization, problem-solving, and analytical skills.
2mo
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Guest Experience Lead
Pontiac, Michigan, United States
$17/yr OnsiteFull Time
2+ YOEMinimum 2 years retail customer-service experience; leadership and organizational skills; familiarity with financial/customer-service principles; flexible to work shifts; must be 21+.
1mo
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Customer Experience Supervisor I - Fairlane Town Center
Dearborn, Michigan, United States
$21-$26/hr OnsiteFull Time
Lead and coach store associates and cashiers, drive sales and service, manage scheduling and hiring activities, enforce checkout standards, and meet performance metrics.
Point of Sale, Mobile Point of Sale
2w
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Customer Operations Leader- Store Experience
Windsor, Ontario, Canada
OnsitePart Time
1+ YOERequires 1–2 years in customer service, merchandising, or operations; experience leading others; health and safety knowledge; business acumen; flexible scheduling; mobility; and ability to lift up to 40 pounds.
1w
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Retail Customer Service Lead
Sarnia, Ontario, Canada
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, and availability for evenings, weekends, holidays, and flexible schedules.
POS
1w
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Retail Customer Service Lead
Sarnia, Ontario, Canada
$18-$28/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
POS
1w
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Lead Customer Service Representative
Shelby Township, Michigan, United States
OnsitePart Time
Customer service, retail, sales associate, or cashiering experience is beneficial. Requires high school diploma or equivalent, physical ability to stand, walk, lift, bend, and climb, and willingness to learn.
4w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Customer Launch & Field Quality Lead
Rochester Hills, Michigan, United States
OnsiteFull Time
7+ YOE7+ years in quality/launch/engineering with APQP, DFMEA/PFMEA, control plans, root cause analysis, and customer escalation experience; bachelor’s in engineering or equivalent experience; travel 20–30%.
Minitab
3mo
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Shift Lead
Romulus, Michigan, United States
OnsiteFull Time
Retail or customer service experience required; ability to lift up to 50 lbs; stand during shift; flexible shifts incl weekends/holidays.
POS system, cash register, merchandising tools
3w
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Shift Lead
Lake Orion, Michigan, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ year leadership/supervisory or retail key-holder experience; fluent English; working knowledge of store systems; ability to follow policies and handle cash and customer issues.
4d
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Floor Lead
Utica, Michigan, United States
OnsiteFull Time
Retail experience, high school diploma or equivalent, Metrc training, cash-handling experience, customer service, communication, analytical, problem-solving, and compliance skills.
Metrc
18h
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Inside Sales & Customer Experience Coordinator
Plymouth or Ann Arbor
$20-$24/hr OnsiteFull Time
Positive, organized, customer-focused communicator comfortable with phone outreach, follow-up, lead generation, multitasking, CRM recordkeeping, and learning new systems; relevant sales or service experience is helpful but not required.
CRM
2w
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Curbside Lead
Fraser, Michigan, United States
OnsiteFull Time
Customer service passion, strong verbal and written communication, influence, rapport-building, plan execution, and ability to lift, carry, push, pull, bend, and twist; retail experience preferred.
register
2mo
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Customer Engineering Lead - Seating Systems
Auburn Hills, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's in mechanical engineering, 5+ years in seating systems (7+ preferred) with 3–4 years in product design, experience with CATIA/NX/CAD, GD&T, FEA, BOM/CAD management, customer interfacing, test plan development, and global collaboration.
CATIA, NX, CAD, FEA, GD&T, ASTM, ISO
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