308 customer experience lead jobs at 161 companies in Utah
2w
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Customer Experience Supervisor
Lehi, Utah, United States
OnsiteFull Time
1+ YOELead and coach a call center team; 1+ year supervising customer service teams; call center experience preferred; strong communication, escalation handling, metrics-driven coaching.
1w
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Member Experience Lead
Bountiful, Utah, United States
$19/hr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma/GED required; bachelor's preferred. Requires 3+ years customer service, 3+ years leading operational teams, strong communication, relationship-building, and CPR certification within 30 days.
2w
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Retail Customer Service Lead
Salt Lake City, Utah, United States
$14-$20/hr OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication and organizational skills.
point-of-sale (POS)
1mo
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Customer Service Team Lead
Logan, Utah, United States
$20-$22/hr OnsiteFull Time
2+ YOEHigh school diploma (some college preferred), 2+ years customer service experience, experience with database systems, strong communication, professional demeanor, Spanish is a plus, willingness to learn and lead.
2w
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Retail Customer Service Lead
Salt Lake City, Utah, United States
OnsiteFull Time
2+ years retail customer-focused experience, leadership preferred, full-time availability with evenings/weekends/holidays, computer proficiency, strong communication and organizational skills.
point-of-sale (POS) systems
2w
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Customer Service Lead
Salt Lake City, Utah, United States
$60k-$65k/yr OnsiteFull Time
2+ YOEMinimum 2 years customer service experience with supervisory responsibility; strong communication, leadership, Salesforce and ERP experience; Microsoft Office proficiency; ability to work varied hours including weekends/holidays and commute to Salt Lake City facility; background check and drug test required.
Salesforce, ERP, Microsoft Office
1mo
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Customer Service Team Lead
Logan, Utah, United States
$20-$22/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years customer service experience, strong communication and writing skills, experience with computer database systems, ability to train others; Spanish language a plus.
4d
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1d
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Customer Service Team Lead
Woods Cross, Utah, United States
$22/hr OnsiteFull Time
AutoSavvy: Retailer specializing in branded title used vehicles and inspections.
2+ YOERequires 2+ years of automotive service advisor or writer experience preferred, CDK experience, automotive repair knowledge, leadership ability, customer service skills, valid driver's license, and U.S. work authorization.
CDK, Multi-Factor Authentication
1mo
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Experience Team Supervisor - Amangiri
Utah, United States
OnsiteFull Time
Supervisory experience in concierge or guest services preferred; ability to coordinate guest itineraries, lead and train a team, work flexible hours including evenings/weekends/holidays, stand for long periods and lift up to 45 lbs, and maintain a clean driving record.
1mo
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Customer Support Team Lead
Utah, United States
RemoteFull Time
7+ YOE3+ Mgmt7+ years in SaaS support or customer success, 3-5+ years managing support teams, degree preferred, experience with ERP platforms and support tools, strong written/verbal English and coaching/metrics skills.
NetSuite, SAP Business One, Odoo, Acumatica, Sage, Oracle ERP Cloud, Zendesk, Freshdesk, Jira Service Management, ServiceNow, SQL
2w
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Customer Service Team Lead
West Valley City, Utah, United States
$57k-$75k/yr OnsiteFull Time
3+ YOEBachelor's in Business/Finance preferred; 3+ years mortgage servicing or related experience; leadership/coaching experience preferred; proficiency with Microsoft Excel and Word; strong communication and analytical skills; knowledge of investor guidelines.
Microsoft Excel, Microsoft Word, MSP, E-Oscar
1d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
1mo
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Lead Customer Service Advisor
Sandy, Utah, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma, 3–5 years service industry experience, valid driver’s license, knowledge of automotive service and parts, strong communication, coaching, conflict-resolution, and ability to lift 50 lbs.
4w
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Lead, Design Architect - Customer Experience
Dallas or Tennessee or Arizona or Utah or Washington or Texas or North Carolina or Minnesota or Illinois or Florida or Nevada or Colorado or Georgia or California or South Carolina
$109k-$188k/yr OnsiteFull Time
5+ YOE5+ years in product/experience/UX design with web and mobile expertise, research and usability experience, analytics familiarity, cross-functional influence, and comfort with ambiguity.
3mo
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Shift Lead
Vineyard, Utah, United States
OnsiteFull Time, Part Time
Shift Lead with at least 18 years old, valid driver’s license, authorized to work in the US; restaurant experience preferred.
2mo
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Shift Lead (AF)
American Fork, Utah, United States
$14-$17/hr OnsiteFull Time, Part Time
2+ YOEHigh school diploma or equivalent; 2 years retail/grocery/POS or customer service experience preferred; ability to lead and train teams, perform merchandising, cash handling, standing for long periods, lifting and light janitorial tasks.
1w
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Shift Lead
South Jordan, Utah, United States
$17-$20/hr OnsiteFull Time
1+ YOE1 year prior leadership/supervisory or key-holder retail experience and fluency in English; ability to open/close store, handle cash, assist customers, and follow company policies.
2d
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Director, Customer Care
Lehi, Utah, United States
$115k-$130k/yr HybridFull Time
8+ YOE4+ MgmtRequires 8+ years in customer service, support, sales, or account management and 4+ years leading managers or large teams. Strong contact-center, analytical, communication, workforce, and CRM experience required.
Salesforce, CRM, workforce management systems, SQ
2w
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(USA) Merchandising Lead
Layton, Utah, United States
$22-$30/hr OnsiteFull Time
Must be 18 or older with at least 6 months of retail experience and 6 months of customer service experience; team leadership or supervisory experience preferred.
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