225 customer support manager jobs at 144 companies in Utah
16h
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Customer Support Manager
St George, Utah, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years in customer or member service, operations, healthcare administration, or related work, including 3+ years supervising or managing teams. Strong process, communication, and problem-solving skills required.
Microsoft Office, CRM
1w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
2w
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Customer Support Manager
Sandy, Utah, United States
$74k-$111k/yr HybridFull Time
5+ YOE5+ years management experience in healthcare call center, experience with inbound/outbound operations, real-time operations, workforce management, quality monitoring, and CRM platforms; strong communication and coaching skills.
CRM
2w
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Manager, Customer Success Support
Lindon, Utah, United States
$65k-$70k/yr HybridFull Time
2+ YOE3+ Mgmt3+ years managing teams, 2+ years 401(k) industry experience, proven support operations scaling, bachelor’s degree or equivalent experience, strong coaching and communication skills.
1mo
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Customer Support Team Lead
Utah, United States
RemoteFull Time
7+ YOE3+ Mgmt7+ years in SaaS support or customer success, 3-5+ years managing support teams, degree preferred, experience with ERP platforms and support tools, strong written/verbal English and coaching/metrics skills.
NetSuite, SAP Business One, Odoo, Acumatica, Sage, Oracle ERP Cloud, Zendesk, Freshdesk, Jira Service Management, ServiceNow, SQL
16h
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming
$22-$23/hr RemoteFull Time
1+ YOEBachelor's degree, 1–4 years of customer support experience in SaaS, problem-solving and troubleshooting skills, time management, prioritization, and excellent written and verbal English communication.
Microsoft 365, Slack, CRM
21h
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Customer Support Specialist II
Draper or El Segundo
OnsiteFull Time
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
SaaS, HRIS, Talent Management Systems
2mo
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Customer Support Representative
West Jordan, Utah, United States
$18/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience, strong troubleshooting and communication skills, comfortable with technology (Windows/Android/Microsoft products), able to manage multiple cases and document interactions.
Microsoft products, Windows operating systems, Android devices
1mo
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
2+ YOE2+ years customer-service or order-management experience; strong communication, organization, ERP/MRP experience (SAP preferred); Microsoft Office proficiency; US Person/ITAR eligibility required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, ERP/MRP, SAP, PIEE, WAWF, CAV, GFP
1mo
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
2+ YOE2+ years customer service/order management experience; strong communication, organization, attention to detail; U.S. Person; proficiency with Microsoft Office and ERP/MRP; ability to lift 25 lbs and work first-shift 9/80 schedule.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SAP, ERP/MRP, PIEE, WAWF, CAV, GFP
3w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
5d
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Commercial & Industrial Customer Support Representative
Logan, Utah, United States
$19/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, at least two years of customer service experience, strong time and project management skills, Microsoft Office proficiency, and excellent written and verbal communication.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
21h
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Customer Care Manager
Lehi, Utah, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer service, technical support, sales, or account management; 2+ years of people management preferred; strong KPI analytics, contact center operations, coaching, communication, and CRM experience.
Salesforce, workforce management systems, Microsoft Excel, CRM, ASA, FCR, CSAT, QA
4w
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Zendesk, Windows, macOS, Open Dental
3w
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
1w
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Customer Success Manager
Provo or United States
$27-$31/hr HybridFull Time
3+ YOERequires 3+ years in customer-facing support, service, operations, or customer success; peer coaching experience; complex issue resolution; excellent communication; organization; and attention to detail.
Looms, One Medical, Headspace, Wellhub
2d
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Technical Support Manager
Salt Lake City or Pennsylvania
OnsiteFull Time
5+ YOE3+ MgmtRequires 3+ years managing leaders or supervisors, 5+ years in technical support or related customer-facing roles, and technical support operations expertise. Bachelor's degree preferred; healthcare IT experience preferred.
RFID, Epic, Cerner, Meditech, Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
1mo
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Customer Success Manager - Contract 9-12 months
Park City, Utah, United States
OnsiteFull Time, Contract
Experience in customer experience/support operations, people operations or similar; experience managing interns or junior staff; hands-on with HR platforms (Rippling a plus), CRM/support tooling, and data-driven decision making; strong organisational and project-management skills.
Rippling, CRM
3w
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Talent Manager (Administrative & Customer Support)
Salt Lake City, Utah, United States
HybridFull Time
2+ YOE2+ years business development experience in a metrics-driven environment; experience with administrative or customer support; working knowledge of Windows, Microsoft Office, and contact management (Salesforce); BA/BS preferred.
Windows, Microsoft Office, Salesforce
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