1,132 customer experience lead jobs at 555 companies in Waldwick, NJ
3d
Save
Mark Applied
Hide
Customer Experience Lead - Full Time
Eatontown, New Jersey, United States
$17/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, organization, problem-solving, and transaction accuracy skills, with schedule flexibility.
1mo
Save
Mark Applied
Hide
Customer Experience Lead (Keyholder) - Boston
Boston or Brooklyn
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail/customer-facing experience; flexible hours including evenings, weekends and holidays; strong communication, problem-solving, organization, and coaching skills; luxury/consignment retail preferred.
Google Suite, Salesforce, Mac iOS
4d
Save
Mark Applied
Hide
Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
1w
Save
Mark Applied
Hide
Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
1d
Save
Mark Applied
Hide
Experience Lead, TEB
Teterboro or Van Nuys
$73k/yr OnsiteFull Time
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
2mo
Save
Mark Applied
Hide
Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
1w
Save
Mark Applied
Hide
Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
2w
Save
Mark Applied
Hide
Team Lead - Customer Experience and Operations
Summit, New Jersey, United States
$18-$22/hr OnsiteFull Time
Customer service and communication skills, dependable attendance, outdoor work ability, physical activity throughout shifts, safe driving ability, and a valid driver's license.
1w
Save
Mark Applied
Hide
Guest Experience Lead | American Dream
East Rutherford, New Jersey, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
1w
Save
Mark Applied
Hide
Experience Lead, East 63rd Street
New York City, New York, United States
$18/hr OnsiteFull Time
1+ YOERequires at least 1 year of customer service or related experience, strong communication, computer literacy, flexible availability, and CPR/AED certification or willingness to obtain it.
LPMS
2w
Save
Mark Applied
Hide
IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, and integration experience. Requires EDI, cloud architecture, and agentic AI expertise.
IBM Sterling, OpenText, API, microservices, SAP BTP-IS, Agentic AI, AWS, Node.js, EDI, middleware, Electronic Data Interchange (EDI), GxP, SOX, HIPAA, Privacy, GDPR, CSAT, NPS
18h
Save
Mark Applied
Hide
Lead Customer Experience Coordinator (Full-Time) - Nanuet, NY
Nanuet, New York, United States
$22-$31/hr OnsiteFull Time
2+ YOE1+ MgmtRequires 2+ years of customer service experience, 1+ year mentoring or managing others, advanced computer and practice management software knowledge, strong organization, analytical, leadership, and communication skills.
2mo
Save
Mark Applied
Hide
Head of Technical Customer Experience, US
New York, New York, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading customer-facing teams; expert SQL (CTEs, window functions), Python, hands-on AI/LLM agent management, REST API/webhook integrations, technical troubleshooting, and rapid escalation availability (nights/weekends).
SQL, Python, REST APIs, webhooks, AI, LLM
1mo
Save
Mark Applied
Hide
Director, Customer Experience & Subscription Operations
New York, New York, United States
$133k-$150k/yr HybridFull Time
7+ YOE7+ Mgmt7+ years leading customer service or operations teams, 2+ years supporting subscription businesses, experience with customer service platforms, analytics-driven decision making, cross-functional technology implementations; Bachelor's degree preferred.
2w
Save
Mark Applied
Hide
Customer Experience Supervisor I - Queens Center
Elmhurst, New York, United States
$24-$30/hr OnsiteFull Time
Leads customer service, sales, cashier performance, checkout operations, hiring coordination, scheduling, training, safety, shrink, and store performance initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Expeditor stations
2w
Save
Mark Applied
Hide
Customer Success Lead
New York City or San Francisco
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
GRESB, TCFD, CDP
1mo
Save
Mark Applied
Hide
Customer Service Lead
Warren, New Jersey, United States
$62k-$90k/yr OnsiteFull Time
3+ YOE3+ years in inside sales or customer service, bachelor's in business/supply chain/engineering required, prior leadership experience, ERP/MRP and CRM familiarity, strong communication and analytical skills.
ERP/MRP, CRM, customer portals
3mo
Save
Mark Applied
Hide
Customer Success Lead
New York, New York, United States
$130k-$170k/yr HybridFull Time
7+ YOE2+ Mgmt7+ years in Customer Success/Account Management with leadership experience; success in high-growth VC-backed tech companies; SMB/mid-market focus; strong commercial and organizational skills.
2w
Save
Mark Applied
Hide
Retail Customer Service Lead
Huntington Station, New York, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication, organization, composure under pressure, and flexibility for evenings, weekends, and holidays.
POS
2mo
Save
Mark Applied
Hide
Digital Customer Experience Platform Leader
Morris Plains, New Jersey, United States
$201k-$252k/yr HybridFull Time
10+ YOEBachelor's required; 10+ years in digital customer experience, commercial transformation, or product management; proven delivery of customer-facing B2B platforms; strong CRM/ERP and order-to-cash knowledge; ability to lead cross-functional initiatives; AI and advanced materials experience desirable.
CRM, ERP, AI, OT/IT, cloud
Explore Jobs