821 customer experience lead jobs at 350 companies in Walnut Park, CA
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hrOnsitePart Time
Sender One Climbing: Southern California indoor climbing gym operator offering climbing, yoga, fitness, and youth programs to families and climbers.
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute: Interactive slime-experience serving children and adults with sensory play, custom slime, events, and slime products.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
Samyang America, Inc.: U.S. food sales subsidiary of South Korean Samyang Foods, distributing ramen, sauces, snacks, and other Korean foods.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
Aero: Private jet airline offering premium scheduled by-the-seat flights and private charters from private terminals to leisure destinations.
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
Heyday: Heyday is a skincare brand providing customized facials, advanced treatments, and curated products through licensed estheticians.
Requires exceptional customer service, problem-solving, communication, organization, product recommendation, multitasking, and team collaboration skills, with flexibility for weekends, opening, and closing shifts.
Equinox Group: Luxury fitness and lifestyle operating premium clubs and studios.
1+ YOERequires at least 1 year of customer service or related experience, strong communication and multitasking skills, computer literacy, CPR/AED certification or willingness to obtain, and flexible availability.
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store. High school diploma/GED is preferred.
Michaels: North American arts and crafts retail chain.
Retail management or supervisory experience preferred; ability to lead front-end operations, omnichannel processes, cash reconciliation, inventory, team training, and perform physical tasks like lifting and standing for long periods.
British Customs: California motorcycle-parts designer and retailer helping Triumph, Ducati Scrambler, and Royal Enfield riders customize their bikes.
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
Prior cashiering or retail front-end experience required, with leadership, coaching, communication, training, customer service, basic math, and Microsoft Office proficiency. English fluency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Howmet AerospaceNYSE: HWM: Provides advanced engineered solutions for aerospace and industrial markets.
3+ MgmtBachelor’s degree or equivalent, including at least 3 years of supervisory experience. Requires customer service operations knowledge, Incoterms, ERP transactions, contract review, and legal U.S. work authorization.
Goodwill Southern California: Transforming lives through the power of work.
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, computer proficiency in Windows, Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility with overtime as needed.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
Silhouette: Family-owned premium apparel and accessories manufacturer, licensing partner, and distributor serving retailers and direct consumers.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Prior cashiering or retail front-end experience, leadership and coaching skills, basic math, Microsoft Office proficiency, English fluency, and U.S. work authorization required; high school diploma/GED preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, IT
Collectors: Technology-driven authentication, grading, and vaulting services for collectibles.
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
National Veterinary Associates: Global network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Sunny Health & Fitness: Private U.S. manufacturer and distributor of home fitness equipment and digital training for consumers and studios.
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.