66 customer support lead jobs at 42 companies in Walnut Park, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC America: North American digital entertainment publisher serving players across North America, Europe, Australia, and New Zealand.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Circadia Health: Saving lives with AI-powered contactless monitoring
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
Silhouette: Family-owned premium apparel and accessories manufacturer, licensing partner, and distributor serving retailers and direct consumers.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ MgmtHigh school diploma or equivalent, at least 1 year of management experience, strong communication and multitasking skills, composure under pressure, and ability to work flexible shifts and perform physical store duties.
Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yrOnsiteFull Time
BoeingNYSE: BA: Global aerospace manufacturer of commercial and defense aircraft.
3+ YOEBachelor's degree in a relevant technical field, 3+ years in space or satellite systems, 1+ year in real-time operations and customer interaction, and experience with propulsion GNC or avionics.
Satellite Customer Operations Support Engineer (Lead)
El Segundo, California, United States
$153k-$207k/yrOnsiteFull Time
BoeingNYSE: BA: Global aerospace manufacturer of commercial and defense aircraft.
3+ YOEBachelor's degree in a relevant STEM field; 3+ years in space or satellite systems, 1+ year in real-time operations, propulsion GNC or avionics experience, customer interaction, and ability to obtain Top Secret clearance.
2+ YOERequires a high school diploma, 2+ years of payments and terminal technical support experience, 1 year handling tickets, reconciliations, and escalations, plus leadership experience.
Point of Sale (POS), TCP/IP, GPRS, TSYS, Fiserv, ACH, Customer Relationship Management (CRM)
American Plus Bank: Independent CDFI community bank serving individuals and businesses in California’s San Gabriel Valley and Los Angeles County.
3+ YOE3+ years branch banking experience (2+ years operations), knowledge of BSA/AML/CIP/CDD/KYC, supervisory and training experience, proficiency in Microsoft Office and branch systems, strong customer service and risk awareness.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
Baseline Fitness: Planet Fitness franchise operator with over 100 locations.
Provide front-desk member service, assist training and development of staff, support club manager, handle member check-ins/sign-ups/cancellations, and maintain gym appearance.
Barry's: Global boutique fitness studio chain specializing in high-intensity interval training.
Hands-on studio leadership supporting sales and operations, delivering exceptional client hospitality, mentoring peers, maintaining studio standards, and working flexible shifts including weekends.
University Student Union at California State University, Northridge: Student-centered nonprofit university union providing CSUN students with programs, recreation, services, facilities, employment and leadership opportunities.
Currently enrolled CSUN student with related experience or specialized education; requires customer service, office administration, reservation and diagramming software knowledge, organization, communication, and leadership skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
WaBa Grill: Fast-casual restaurant chain serving diners grilled-to-order Asian-inspired rice bowls, plates, salads, and other better-for-you meals.
Supports store operations and team management, maintains customer service and store standards, and participates in training and employee engagement activities.
Get Air Management: Private trampoline-park operator and franchisor providing indoor active entertainment for families and groups.
Provides customer service, supports park operations and shifts, promotes safety and cleanliness, hosts parties, meets sales goals, and uses supervisory or leadership experience.
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yrHybridFull Time
Southland Industries: Mechanical, electrical, and plumbing engineering and construction firm.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Builders FirstSourceNYSE: BLDR: Nation's largest supplier of structural building products and components.
0.5+ YOE1 year certificate or 3-6 months related selling experience; ability to generate leads, support outside sales, handle customer issues, and use order/spreadsheet/word processing systems; ability to lift up to 80 lbs.