184 customer experience lead jobs at 112 companies in Warren, OR
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Customer Experience Lead
Portland, Oregon, United States
OnsiteFull Time
Columbia Sportswear CompanyNASDAQ: COLM: Global outdoor apparel, footwear, and equipment.
7+ YOEHigh school education or equivalent, 7+ years of related experience, extensive retail and customer care experience, strong communication, multitasking, problem-solving, and NICE inContact experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Outlook, NICE inContact
Columbia Sportswear CompanyNASDAQ: COLM: Global outdoor apparel, footwear, and equipment.
7+ YOEHigh school education or equivalent, 7+ years of related experience, extensive retail and customer care experience, strong written and verbal communication, multitasking ability, and NICE inContact experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Outlook, NICE inContact
1+ YOECustomer service mindset, leadership and coaching ability, strong communication and problem-solving skills, organization, flexibility, and 1+ years of retail experience preferred.
Core Health & Fitness: Private commercial fitness-equipment manufacturer serving health clubs, hotels, schools, governments, and other fitness facilities worldwide.
Bachelor's degree or equivalent support experience, CRM knowledge, customer interface experience, technical support leadership, electro-mechanical repair troubleshooting, and strong communication and analytical skills.
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, plus experience leading, mentoring, or delegating. Must be legally authorized to work and able to travel reliably to the assigned store.
Multnomah Athletic Club: Private nonprofit athletic and social club serving Portland members through sports, fitness, dining, and social programs.
3+ YOEBachelor's degree or equivalent and 3+ years in customer onboarding, member experience, customer success, hospitality, events, alumni relations, or related work. Requires strong communication, project management, collaboration, and CRM proficiency.
OnNYSE: ONON: Performance footwear and apparel brand.
Customer Service experience; proven knowledge-base architecture and governance across markets and channels; AI tooling proficiency; stakeholder and BPO management; English proficiency.
Portland Expo Center: Public regional-government event venue serving trade shows, conventions, sporting events, concerts and community gatherings.
1+ YOE1+ MgmtHigh school diploma or equivalent, one year of related event-venue experience, and one year of supervisory or two years of lead experience in customer service; Microsoft 365 proficiency required.
Microsoft 365, Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft SharePoint
San Francisco or New York City or Portland or United States or Canada
$139k-$193k/yrRemoteFull Time
Mercury: Private fintech providing business banking and financial workflow tools to startups and small businesses.
5+ YOE5+ years in data/BI or systems analyst roles; Zendesk admin experience; fluency in SQL; experience with BI tools (Omni, Metabase); strong analytical, communication, and cross-functional collaboration skills.
Westminster or Alpharetta or Atlanta or Lake Oswego
$90k-$124k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
7+ YOE4+ MgmtRequires 7+ years in customer success, account management, or related SaaS/enterprise technology leadership, including 4+ years leading teams and strategic enterprise account experience.
Westminster or Lake Oswego or Alpharetta or Atlanta
$90k-$124k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
7+ YOE4+ MgmtRequires 7+ years in Customer Success, Account Management, or related SaaS/enterprise technology leadership, including 4+ years leading teams, plus strategic account, executive engagement, and Salesforce, Gainsight, and G-Suite experience.
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Government software and payments serving local, state, and federal agencies with cloud-based modernization tools.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Ulta BeautyNASDAQ: ULTA: Leading US-based specialty beauty retailer and salon services provider.
High school diploma preferred; ~2 years retail experience preferred; proficient with Point of Sale and Apple devices; ability to multi-task, delegate, lift up to 25 lbs and work flexible schedules.
Christian Copyright Licensing International (CCLI): Private music-rights licensing performance and mechanical rights for songwriters, publishers, composers, artists, labels, and music users.
7+ YOE3+ Mgmt7+ years customer service experience, 3+ years management, bachelor's preferred, experience leading remote teams, strong communication, analytical and financial acumen.
Jacksons Food Stores: Convenience store and fuel retail operator.
Flexible availability for 24/7 operations, including nights, weekends, and holidays. Prior retail or foodservice supervisory experience is preferred; strong communication, adaptability, and customer service skills required.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrFieldFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
3+ YOE3+ MgmtWorkday Partner Certification, 3+ years consulting/lead experience, 3+ years HCM functional experience, 3+ Workday implementations, Bachelor's degree (or equivalent), strong client/stakeholder and leadership skills.
FedEx Office: Print, copy, packing, and shipping service serving businesses and consumers.
2+ YOEHigh school diploma or equivalent, 2+ years of specialized experience, and excellent verbal and written communication skills. Must lift 55 pounds and stand throughout the shift.
Kellermeyer Bergensons Services: Provider of integrated facility services and maintenance solutions.
1+ YOE1+ years lead/supervisory experience in janitorial or distribution environments, ability to follow OSHA and safety guidelines, forklift instruction familiarity, customer-service orientation, ability to read safety documents, and use mobile timekeeping.
Jacksons Food Stores: Convenience store and fuel retail operator.
Flexible availability for 24/7 operations, including nights, weekends, and holidays. Prior retail or foodservice supervisory experience is strongly preferred; strong communication and adaptability required.