NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOERequires 5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership, with expertise in data-driven customer experience, customer health, lifecycle analytics, executive communication, and cross-functional influence.
NAVEX: Provides governance, risk and compliance management software solutions.
5+ YOERequires 5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership, with expertise in retention, expansion, customer health, lifecycle analytics, executive communication, and cross-functional influence.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible night and weekend availability, communication and organizational skills, merchandising knowledge, multitasking, and ability to train others.
Salon Customer Experience Specialist - Three Rivers Mall
Kelso, Washington, United States
$17-$22/hrOnsitePart Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Deliver exceptional guest service, manage front desk operations and appointment scheduling, recommend and sell retail products, support inventory and salon promotions, and meet individual retail sales targets.
Bold Reuse: Reusable packaging and logistics systems for large-scale venues.
3+ YOE3+ years customer success experience, strong analytical and communication skills, project coordination, vendor and stakeholder management, CRM (HubSpot) proficiency; sustainability or reuse experience preferred.
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yrHybridFull Time
Roo: Digital marketplace connecting veterinary professionals with animal hospital shifts.
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.
Franklin ElectricNASDAQ: FELE: Designs and manufactures water and fuel pumping systems.
5+ YOE5+ years related experience and a Bachelor’s degree required; experience managing team performance and employee lifecycle; advanced communication, coaching, KPI management, and cross-functional collaboration skills.
Flexential: Provider of secure data center colocation and cloud infrastructure.
2+ YOE2-3 years B2B customer success experience, CRM and Microsoft Office proficiency, strong communication, presentation, technical aptitude, time management, and statistical analysis skills.
ZincFive: Manufacturer of nickel-z batteries and uninterruptible power solutions
7+ YOEBachelor's in electrical engineering or equivalent, 7+ years project management experience in power systems, strong customer and stakeholder skills, Microsoft Office/Project proficiency, travel up to 50%.
Multnomah Athletic Club: Operates a private athletic and social club in Portland.
3+ YOEBachelor's degree or equivalent; 3+ years in onboarding, member experience, hospitality or related; strong verbal/written communication, program and project management, CRM proficiency, ability to work evenings and weekends.
Alpharetta or Atlanta or Westminster or Lake Oswego
$65k-$114k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Provides hardware and software for precision positioning and modeling.
4+ YOE4+ years client-facing SaaS experience, enterprise account management, strong consulting and presentation skills, ability to define KPIs and drive adoption, collaborate cross-functionally, travel up to 25%.
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Industrious: Provides premium flexible office space and coworking solutions.
In-person hospitality role requiring strong customer service, event setup, inventory management, basic IT/wifi troubleshooting, ability to stand and perform physical tasks (lift/carry up to 25 lbs), and operate office/kitchen equipment.
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
SESAC: Collects royalties and manages licensing for music creators.
7+ YOE3+ Mgmt7+ years customer service experience, 3+ years management, bachelor's preferred, experience leading remote teams, strong communication, analytical and financial acumen.