121 customer experience lead jobs at 67 companies in Westerly, RI

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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
3d
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Guest Experience Lead | Wayland Square
Providence, Rhode Island, United States
$25-$28/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and sales leadership experience are preferred.
1mo
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Customer Experience Supervisor I - Dartmouth Mall
North Dartmouth, Massachusetts, United States
$22-$28/hr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Point of Sale, Mobile Point of Sale
3w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
$16-$31/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-Sale (POS) systems
3w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
POS
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Shift Lead
North Kingstown, Rhode Island, United States
$18-$21/hr OnsiteFull Time
Walgreens
Walgreens: Nationwide retail pharmacy and health services provider.
1+ YOEMinimum one year prior leadership/key-holder retail experience, fluent English, cash handling and opening/closing experience, ability to follow compliance and inventory procedures.
1w
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Team Lead
Dartmouth, Massachusetts, United States
OnsiteFull Time
LensCrafters
LensCrafters: U.S.-based optical retailer offering prescription glasses, sunglasses, contact lenses, eyewear, and eye exams.
High school diploma/GED, strong optical and retail experience, optical theory and measurement knowledge, sales and communication skills, leadership and training experience, and edging and mounting experience.
cash register, computers, calculators, AccuFit Digital Measurement System
4d
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Sourcing Lead Marketing and Customer Collateral
Johnston or Westwood
$97k-$125k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
3+ YOERequires 3+ years of strategic sourcing or category experience, negotiation leadership, commercial acumen, financial modeling, advanced analytics, cross-functional collaboration, planning, communication, and presentation skills.
1mo
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
Dockwa
Dockwa: SaaS marina-management and reservation platform serving marinas and boaters.
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
3mo
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Seasonal Sales Lead
East Hampton, New York, United States
$25-$27/hr OnsiteMultiple Commitments Available
Dylan's Candy Bar
Dylan's Candy Bar: U.S. private candy retailer and supplier serving shoppers with confectionery, gifts, and candy-themed experiences.
0+ YOECustomer-focused sales lead with store opening/closing, cash handling, and ability to lift up to 30 lbs; availability on weekends/holidays; friendly, confident, multitasking in fast-paced environment.
4d
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Guest Service Lead
Wethersfield, Connecticut, United States
$20-$22/hr OnsiteFull Time
The Fresh Market
The Fresh Market: Specialty grocery retailer focused on fresh food and ingredients.
1+ YOE1+ MgmtRequires 1+ year progressive management experience, leadership and guest service skills, flexible availability, basic POS, scheduling tools, and Microsoft Office proficiency; must be at least 21.
POS systems, scheduling tools, Microsoft Office Suite, inventory management systems
3w
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Support Lead Part Time
Vernon, Connecticut, United States
$17/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends, must be 18+.
cash register, Zendesk
3mo
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Key Lead - Cape Cod Mall, Hollister
Hyannis, Massachusetts, United States
OnsitePart Time
Hollister Co.
Hollister Co.: Retail clothing brand selling apparel, accessories, and fragrance.
1+ YOEPart-time retail lead; HS diploma preferred; 1 year retail experience preferred; supervisory experience preferred; strong customer focus; schedule includes weekends; $17.85/hr starting pay.
1mo
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Team Lead, Sales Full Time
Mashantucket, Connecticut, United States
$19-$24/hr OnsiteFull Time
Crocs
CrocsNASDAQ: CROX: Global leader in innovative casual footwear and accessories.
2+ YOEMust be 18+, 2+ years retail experience (2-3 years typical) with preference for store leadership; flexible availability including nights, weekends and holidays; ability to perform physical retail tasks and use POS/register systems.
POS
2mo
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Lead Sales (Key Holder)
Cranston, Rhode Island, United States
OnsitePart Time
Williams-Sonoma, Inc.
Williams-Sonoma, Inc.NYSE: WSM: Omni-channel specialty retailer of home furnishings and kitchenware.
Part-time retail sales role; customer service, sales, and store operations; strong communication and a customer-focused approach.
1w
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Customer Lifecycle & CRM Manager
Cumberland, Rhode Island, United States
OnsiteFull Time
inMusic
inMusic: Privately owned music technology that designs and manufactures DJ equipment, musical instruments, and professional audio products.
Experience leading CRM, lifecycle marketing, retention, or customer engagement programs, with expertise in segmentation, journey design, personalization, automation, data analysis, stakeholder management, and cross-functional collaboration.
2w
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Retail Team Lead
Old Saybrook, Connecticut, United States
$20-$23/hr OnsiteFull Time
Fine Fettle
Fine Fettle: Locally owned cannabis retailer serving medical patients and recreational customers across Connecticut, Massachusetts, and Georgia.
1+ YOEHigh school diploma, at least 1 year of retail experience, strong customer service and cash management skills, computer and POS proficiency, flexibility for evening/weekend shifts, licensing compliance, and background check eligibility.
POS, inventory management software
4d
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Team Lead Firearms
East Hartford, Connecticut, United States
OnsiteFull Time
Bass Pro Shops
Bass Pro Shops: Leading national retailer of outdoor gear and apparel.
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Requires firearms compliance knowledge, leadership ability, customer service skills, and PC-based systems proficiency.
PC-based word processing, spreadsheets, database management, electronic point of sale, inventory management systems
2mo
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Shift Lead - NEW LOCATION Avon CT
Avon or Simsbury or Glastonbury
$17/hr OnsiteFull Time, Part Time
Bareburger
Bareburger: Private U.S. restaurant chain serving organic, ethically sourced burgers and sustainable comfort food.
2+ YOE2+ Mgmt2+ years restaurant supervisory experience, strong guest service and leadership skills, POS and Microsoft Office knowledge, cash handling and staff supervision, ability to train employees and resolve customer concerns.
POS Systems, Microsoft Office, 3rd Party Delivery Platforms
2mo
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Shift Lead - NEW LOCATION Avon CT
Glastonbury or Avon or Simsbury
$17/hr OnsiteFull Time, Part Time
Bareburger
Bareburger: Private U.S. restaurant chain serving organic, ethically sourced burgers and sustainable comfort food.
2+ YOE2+ Mgmt2+ years restaurant supervisory experience; strong leadership and guest service skills; knowledge of POS systems, Microsoft Office, and 3rd-party delivery platforms; ability to train staff, manage cash/registers, and resolve customer concerns.
POS Systems, Microsoft Office, 3rd Party Delivery Platforms