436 customer experience lead jobs at 209 companies in Westminster, CO
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Customer Experience Lead - Full Time
Johnstown, Colorado, United States
$16/hrOnsiteFull Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer-service mindset, ability to lead and coach associates, retail experience preferred, strong communication, problem-solving, and organizational skills.
Halter: Developer of solar-powered GPS cattle collars and farm management software.
3+ YOE3+ years leading customer-facing teams, startup/high-growth experience, strong judgment, clear communication, experience scaling operations using AI and automation, hiring and coaching skills.
VASA Fitness: Operates high-value health clubs with premium fitness amenities.
3+ YOE3+ MgmtHigh school diploma/GED, 3+ years of customer service and operational team leadership, strong communication, relationship-building, CPR certification within 30 days, and ability to lift 50 pounds.
AdventHealth: Non-profit health care system providing hospital and medical services.
1+ YOE1+ MgmtAssociate degree in healthcare administration, business, or related field; 1+ year healthcare or contact center leadership experience; 6 months in a departmental lead role; English proficiency; Microsoft Suite skills.
Microsoft Suite, CRM, telephony, electronic health records
AdventHealth: Non-profit healthcare system providing comprehensive hospital and medical services.
1+ YOE1+ MgmtAssociate degree in healthcare administration, business, or related field; 1+ year healthcare or contact center leadership; 6 months in a departmental lead role; English proficiency and Microsoft Suite skills.
Microsoft Suite, CRM, telephony, electronic health records
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
3+ YOEHigh school diploma/GED, 3+ years customer service experience with leadership ability, strong communication, problem-solving and emotional intelligence; calm under pressure; background check and drug screen required.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Denver, Colorado, United States
$22/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leadership, or Amazon experience; training experience preferred.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; requires customer service, merchandising, inventory, scheduling, training, and PC-based systems skills.
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
The NOW Massage: A locally owned boutique providing high-quality, convenient massage and wellness services in an aesthetically inspired environment.
2+ YOE2+ years sales/customer service experience, leadership preferred, strong communication and coaching skills, POS and scheduling software experience, flexible availability including evenings, weekends, and holidays.
Daniels Health: Provides clinical waste management and safety systems for healthcare.
3+ YOE2+ Mgmt3+ years customer service/admin experience, 2+ years leadership, Microsoft Office proficiency, Salesforce experience preferred, strong data skills, organization, and ability to work onsite with minimal supervision.
Town of Castle Rock: Municipal government providing public services to Castle Rock, Colorado.
1+ YOEHigh school diploma or GED; 1+ year customer service; CPR/First Aid/AED certs; 18+; ability to work nights/weekends; cash handling; computer skills.
POS software, Recreation Department software, Office software
Furniture For Life: Retailer and distributor of luxury massage chairs and ergonomic furniture.
3+ YOE3+ years customer service experience (technical/mechanical or luxury retail preferred); high school diploma; strong written/verbal communication; Google Suite/Microsoft Suite proficiency; Salesforce or CRM experience a plus.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
3+ YOE3+ years in customer success/solutions engineering or related customer-facing technical roles; experience running workshops, process consultations, and executive engagements; ITIL knowledge preferred; strong analytical, communication, and stakeholder management skills.
SaiaNASDAQ: SAIA: Provides regional and interregional less-than-truckload freight transportation services.
Must be 18+, high school diploma or GED, authorized to work in the U.S., English proficiency; preferred 7+ years transportation or customer service experience.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Transdev: Operator of public transportation systems and mobility solutions.
2+ YOE2+ MgmtHigh school/GED, minimum 2 years call center supervisory experience (transportation preferred), strong communication, ability to work flexible shifts, computer literate; bilingual candidates may qualify for higher pay.
Chuze Fitness: Operates affordable high-value fitness centers with a hospitality focus.
1+ YOERequires at least one year of customer service experience, shift-running or team-lead experience, strong communication, multitasking, flexibility for varied hours, and ability to lift 50 pounds.