628 customer experience lead jobs at 297 companies in Colorado
1w
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Customer Experience Lead - Full Time
Longmont, Colorado, United States
$16/hr OnsitePart Time
1+ YOEStrong customer service, communication, organization, and problem-solving skills; ability to lead and motivate associates; flexibility for nights, weekends, and holidays; 1+ year retail experience preferred.
1mo
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Customer Experience Lead (LW)
Lakewood or Westminster
$21/hr OnsiteFull Time
2+ YOE2+ years retail experience, high school diploma or equivalent, strong customer service and leadership, ability to lift 50 lbs, weekend availability, fluent English, Microsoft Office proficiency.
Microsoft Office, Forklift
1mo
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Customer Experience Manager
Boulder, Colorado, United States
$150k/yr OnsiteFull Time
3+ YOE3+ years leading customer-facing teams, startup/high-growth experience, strong judgment, clear communication, experience scaling operations using AI and automation, hiring and coaching skills.
Intercom, Salesforce
2d
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Member Experience Lead
Denver, Colorado, United States
$23/hr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma/GED, 3+ years customer service, 3+ years leading operational teams, strong communication and relationship-building skills, CPR certification within 30 days, and background check required.
UPLIFT, REVIVE
2w
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Guest Experience Lead (GEL)
Colorado Springs, Colorado, United States
OnsiteFull Time
Requires a hospitable demeanor, passion for serving customers and team members, willingness to learn and grow, effective communication, and ability to anticipate customer needs.
McDonald’s App, Mobile Order & Pay
1mo
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Guest Experience Lead 6 month contract | Flatiron Crossing
Broomfield, Colorado, United States
$25-$28/hr OnsiteFull Time, Contract
1+ YOERequires 1 year of retail or customer experience and experience leading, mentoring, or delegating. Must be legally authorized to work and have reliable transportation. High school diploma/GED preferred.
2w
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Guest Experience Lead (Concierge) $28.00/hr
Aspen, Colorado, United States
$28/hr OnsiteFull Time
High school diploma or equivalent required; guest relations or concierge experience, strong communication and conflict-resolution skills, Microsoft Office and PMS proficiency, and a valid driver's license required.
Microsoft Office, hotel property management systems (PMS), guest engagement platforms
2mo
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Customer Service Lead
Lakewood, Colorado, United States
$60k/yr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years customer service experience with leadership ability, strong communication, problem-solving and emotional intelligence; calm under pressure; background check and drug screen required.
2mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
3w
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Lead Experience Guide (Lead Front Desk Associate)
Greenwood Village, Colorado, United States
$21-$25/hr OnsiteFull Time
2+ YOE2+ years sales/customer service experience, leadership preferred, strong communication and coaching skills, POS and scheduling software experience, flexible availability including evenings, weekends, and holidays.
5d
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Customer Service Team Lead
Alaska or Arizona or Arkansas or California or Colorado or Florida or Georgia or Idaho or Iowa or Kansas or Kentucky or Maine or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Washington or Wisconsin
$80k-$118k/yr RemoteFull Time
3+ YOE3+ MgmtBachelor's degree or four years of experience, plus three years each in management or leadership and operations. Requires systems familiarity, quality and production management experience, auditing knowledge, and virtual employee leadership.
LEAN
1d
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Customer Service Lead
Colorado Springs, Colorado, United States
$24-$26/hr OnsiteFull Time
High school diploma or GED required; leadership, coaching, customer service, billing, collections, account management, communication, organization, and problem-solving experience required or preferred.
Navusoft, CRM
3mo
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Recreation Facilities Customer Service Lead
Castle Rock or Castle Rock
$16-$23/hr OnsitePart Time
1+ YOEHigh school diploma or GED; 1+ year customer service; CPR/First Aid/AED certs; 18+; ability to work nights/weekends; cash handling; computer skills.
POS software, Recreation Department software, Office software
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1mo
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Customer Service Lead - Hybrid
Boulder, Colorado, United States
$22-$25/hr HybridFull Time
3+ YOE3+ years customer service experience (technical/mechanical or luxury retail preferred); high school diploma; strong written/verbal communication; Google Suite/Microsoft Suite proficiency; Salesforce or CRM experience a plus.
Google Suite, Microsoft Suite, Salesforce
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Customer Success Engineer
Denver, Colorado, United States
$139k-$170k/yr HybridFull Time
3+ YOE3+ years in customer success/solutions engineering or related customer-facing technical roles; experience running workshops, process consultations, and executive engagements; ITIL knowledge preferred; strong analytical, communication, and stakeholder management skills.
4d
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Lead Customer Service Representative
Golden, Colorado, United States
$23-$24/hr OnsiteFull Time
Requires home service or trades industry experience, ServiceTitan experience, strong phone sales and customer service skills, organization, multitasking, communication, problem-solving, and leadership abilities.
ServiceTitan
1mo
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Lead Customer Care Specialist
Denver or Henderson
$24-$30/hr OnsiteFull Time
Must be 18+, high school diploma or GED, authorized to work in the U.S., English proficiency; preferred 7+ years transportation or customer service experience.
Microsoft Office
4d
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Retail Experience Supervisor
Colorado Springs, Colorado, United States
$20-$30/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of leadership experience or 6 months as a Best Buy shift lead, plus sales or customer service experience, teamwork, and flexible schedule availability. Consumer electronics experience preferred.
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