1,362 customer experience manager jobs at 566 companies in Alpine, CA
3w
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Customer Experience Manager
San Diego or United States
$31-$36/hr HybridFull Time
1+ YOE1+ MgmtBachelor's degree,1+ year customer service and 1+ year team lead/managerial experience,strong communication,urgency,detail orientation,ability to coach and prioritize.
1w
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Customer Experience Manager
San Jose or Carlsbad or Phoenix
$192k-$244k/yr HybridFull Time
Bachelor's+12 or Masters+8 (or equivalent experience). Associate-level certification (CCNA) expected. Extensive experience driving software/service adoption, customer engagement, and financial accountability across enterprise accounts.
3mo
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Customer Experience Specialist
Moorpark or Phoenix or Corona or Oceanside
$23-$25/hr OnsiteFull Time
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Microsoft Office, ERP
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Experience Manager
El Cajon, California, United States
$30-$37/hr OnsiteFull Time
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology license where required, proficiency with POS, Microsoft Office and Apple devices, leadership and financial management skills, ability to lift up to 25 lbs and work flexible schedule.
Point of Sale system, Microsoft Office, Apple devices
2w
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PT Customer Experience Coordinator
Encinitas, California, United States
$18-$18/hr OnsitePart Time
1+ YOE1 year retail experience and 6 months leadership; flexible to work nights and weekends; merchandising, training/coaching associates, POS/register oversight, strong communication and multitasking.
6d
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Customer Experience Lead - Full Time
Oceanside, California, United States
$18/hr OnsitePart Time
1+ YOECustomer service mindset, leadership and communication skills, problem-solving ability, organization, flexibility, and 1+ years of retail experience preferred.
2w
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Sr. Manager, Salesforce Customer Experience Management
San Diego, California, United States
$177k-$200k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years leading CRM/digital platform initiatives,5+ years Salesforce experience,3+ years managing technical teams,Bachelor's or equivalent,deep Experience Cloud expertise,knowledge of Apex,Flows,LWC,APIs.
Salesforce Experience Cloud, Sales Cloud, Marketing Cloud, Service Cloud, Data Cloud, Tableau, MuleSoft, Commerce Cloud, Lightning Web Components, Flows, Apex, APIs, CI/CD
1mo
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Guest Experience Manager
San Diego, California, United States
$74k/yr OnsiteFull Time
Experience leading front office or guest services, strong hospitality and coaching skills, familiarity with Marriott service standards, ability to manage schedules, financial controls, and partner across departments.
Property Management Systems (PMS)
2mo
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yr OnsiteFull Time
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Salesforce, LIS, CRM, Data Analysis
1mo
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Senior Principal, GTM - Customer Experience
Orange County or Los Angeles or San Diego or Las Vegas or Phoenix
$177k-$220k/yr OnsiteFull Time
10+ YOE10+ years delivering customer strategy; proven track record closing complex enterprise deals; executive presence; workshop facilitation; storytelling; commercial and data-driven mindset; portfolio/portfolio required.
1mo
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Manager of Customer Support
San Diego, California, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in customer support/customer success with 2+ years managing managers or supervisors; experience with multi-tiered support, support metrics, coaching, troubleshooting, and a bachelor’s degree or equivalent.
HubSpot
2w
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Customer Service Manager
San Diego, California, United States
OnsiteFull Time
3+ YOEMinimum 3 years account/project and customer service experience; High School or GED required (Associates preferred). Experience with SAP preferred. Valid driver’s license and ability to obtain airport transport badge and customs seal. Ability to lift 25+ lbs; bilingual English/French a plus.
SAP, CXP, Sales Force
4w
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Manager, Customer Success
San Diego, California, United States
$68k-$85k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years customer support experience with 1–2 years in a leadership role, SaaS experience preferred, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
Zendesk, Intercom
2w
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Customer Care Manager
San Diego, California, United States
$90k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service in medical device/healthcare, 2+ years leadership in support, complaint handling/regulatory knowledge, Salesforce experience, strong communication and problem-solving skills.
Salesforce, NetSuite, Quality Management Systems (QMS), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
6d
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1mo
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Customer Success Manager (San Diego)
San Diego, California, United States
OnsiteFull Time
2+ YOE2+ years in Customer Success/Onboarding/Implementation/Account Management in a SaaS or SMB environment; project management mindset (certification desirable); strong organization and communication; French proficiency a strong asset.
HubSpot, Fresha Pay, Fresha Ecosystem, Perkbox
2d
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Customer Success Manager II (RapidScale)
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yr RemoteFull Time
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
2w
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Lead Experience Artist
La Jolla, California, United States
$26/hr OnsiteFull Time
2+ YOEMinimum two years hospitality/concierge experience, strong interpersonal and problem-solving skills, InforHMS experience preferred, proficient with computer applications, ability to sit/stand long periods and work AM/PM/weekend/holiday shifts.
InforHMS
3w
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Manager Customer Service
San Diego, California, United States
$95k/yr OnsiteFull Time
5+ YOE5+ years experience, supervisory skills, SAP and Microsoft Office experience, problem solving and conflict resolution; 2-year degree preferred.
SAP, Microsoft Office
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