842 customer experience manager jobs at 361 companies in Ashfield, MA
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Supervisor - Customer Experience
East Longmeadow, Massachusetts, United States
$52k-$54k/yr HybridFull Time
8+ YOEBachelor's degree in business, chemistry, biology, or related field; 8 years of client services experience or equivalent education, training, and experience. Requires relationship management, customer service, communication, and team development skills.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
6d
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Part-time Customer Experience Coordinator
Albany, New York, United States
$17-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, retail and leadership experience, merchandising knowledge, multitasking, communication, organization, attention to detail, and ability to train others.
1mo
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Customer Service Manager
Pittsfield, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ Mgmt1+ year supervisory experience in retail grocery preferred; bachelor’s degree preferred; strong leadership, communication, multitasking, labor management, and customer service skills.
2w
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
ERP, SPQ, Microsoft Excel
1mo
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Manager, Customer Engineer
Albany, New York, United States
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching engineering staff, customer relationship management, account planning, system installation and startup support, and familiarity with reporting and escalation processes.
3w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Customer Service Manager (476335)
Feeding Hills, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ Mgmt1-3 years supervisory experience in retail grocery preferred, bachelor’s degree preferred, strong communication, multitasking, leadership, and ability to work flexible hours including weekends and holidays.
1mo
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
2mo
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Customer Service Rep/Assistant Manager
Ware, Massachusetts, United States
OnsitePart Time
Customer service and assistant manager role; requires energy and positive personality; duties include phone answering and pizza preparation; minimum age 16.
3w
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
2mo
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Customer Quality Manager
Brattleboro, Vermont, United States
$90k-$130k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's in engineering or related required; 7–10 years quality management experience with 3–5 years leadership; preferred ASQ/ISO/Nadcap credentials; experience with AS9100, Nadcap, ISO 9001, PPAP, APQP, FMEA, SPC, CAPA.
Microsoft Office, AS9100, Nadcap, ISO 9001, PPAP, APQP, FMEA, SPC, CAPA, 8D, Root Cause Analysis, Lean Manufacturing, Six Sigma
1mo
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Customer Account Manager
Cincinnati or West Chester or Whitehall or LaPorte or Hampton or Wichita Falls or Morristown or Dover or Cleveland or Winsted or Branford or Rochester or Rancho Cucamonga or Fontana
HybridFull Time
10+ YOEBachelor's degree, 10+ years sales experience (5 years in aerospace), ability to travel 35–50% domestically, strong communication and organizational skills, U.S. work authorization and U.S. person (ITAR) required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Service Representative
Enfield, Connecticut, United States
$20-$35/hr OnsiteFull Time
Proven customer service or administrative experience, strong verbal/written communication, MS Office proficiency, organisational skills, ability to manage multiple priorities.
Microsoft Office
1mo
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Customer Success Representative
White River Junction or Woburn or South Windsor or Warwick or Norwood or South Portland
$30/hr HybridFull Time
1+ YOEBachelor's degree, 1+ year customer service experience, strong communication, Microsoft Office proficiency, ability to verify insurance and manage accounts, English fluency; Spanish preferred.
Microsoft Office
3w
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Customer Experience Installation Supervisor
Albany, New York, United States
$25-$30/hr FieldFull Time
2+ YOE2+ years exterior construction or gutter installation experience, leadership experience, clean driver's license, ability to lift 75 lbs and work on ladders/roofs, strong communication and customer service, comfortable with smartphones.
5d
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Manager, Sales and Customer Service
Holyoke, Massachusetts, United States
$56k-$94k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, leadership, sales performance, customer service, analytical, operational, talent development, conflict resolution, and communication skills. High school diploma or bachelor's degree encouraged.
Microsoft Office, computers, handheld devices
1w
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Customer Relations Supervisor
Winchendon, Massachusetts, United States
$27-$29/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, at least one year of bank product and procedure experience, strong customer service and communication skills, basic math, organization, and availability for extended or weekend hours.
3w
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Retail Customer Service Lead
Springfield, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years retail customer experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer proficiency; strong written and verbal communication; ability to lift up to 50 lbs.
POS
1w
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Inside Sales /Customer Service Manager
West Springfield, Massachusetts, United States
OnsiteFull Time
Requires interpersonal, communication, presentation, critical thinking, and solution-focused skills; aerospace defense, surface treatment, sales, operations, or sales management experience is preferred.
CRM, Request for Quotes (RFQ)
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