3,235 customer experience manager jobs at 1,125 companies in Avondale, PA
3d
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Customer Experience Manager
Swedesboro, New Jersey, United States
$70k-$80k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in customer experience, account management, or customer success, strategic account relationship management, analytical skills, executive communication, and cross-functional leadership.
CRM, Salesforce, ERP, Lean, Six Sigma
5d
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Customer Experience Manager
Horsham, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
5+ MgmtRequires customer service or call center team leadership, KPI management, process improvement, training development, telephony and Microsoft Office proficiency, strong communication, and schedule flexibility. Bachelor's degree and 5+ years preferred.
telephony systems, call center technology, Microsoft Office, ServiceTitan, CRM
6d
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Customer Experience Manager
Montgomery, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED and at least 3 years of retail or related management experience required. Associate or bachelor's degree in business is desirable.
Learning Management System (LMS), auto-scheduler system, front-end scanning equipment, register, intercom, power jack, hand jack
4w
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Customer Experience Manager
Dover, Delaware, United States
$18/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent; minimum 2 years management experience; strong verbal and written communication, multitasking, creative thinking, and ability to work flexible schedules.
3mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer service focused; office management experience helpful; some sales/marketing experience; inventory assistance.
3mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer-focused professional with strong communication skills; office management experience a plus; some sales/marketing experience; assist with inventory.
CRM, Bookkeeping Software, Field Service Management
1mo
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Customer Experience Coordinator
Deptford, New Jersey, United States
$17-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, deliver excellent customer service, train and mentor staff, manage POS/register coverage, and meet store operational and shrink goals; requires 1 year retail and 6 months leadership experience.
POS
1mo
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Customer Experience Lead - Full Time
York, Pennsylvania, United States
$13/hr OnsitePart Time
Retail experience preferred; ability to lead and coach associates, deliver excellent customer service, manage front-end operations, resolve customer issues, and perform opening/closing duties.
1mo
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Service Manager
Swedesboro, New Jersey, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer experience, account management, or customer success; strategic account management, analytics, executive communication, and cross-functional leadership skills.
CRM, Salesforce, ERP, Lean, Six Sigma
2mo
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Customer Experience Supervisor
Hatfield, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years supervisory experience in luxury retail, high-end hospitality, or boutique gallery; strong coaching, problem-solving, and data skills; proficient with Google Sheets, Shopify, and CRM; able to manage showroom operations and customer experience.
Google Sheets, Shopify, CRM
6d
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Agent Experience Manager
Haddon Township or Moorestown
$28-$31/hr OnsiteFull Time
2+ YOERequires 2+ years in customer service, training, office management, hospitality, or operations; strong communication, organization, problem-solving, creative writing, and relationship-management skills.
Zendesk, Salesforce, Confluence
2d
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Customer Experience Coordinator - Northern Liberties, PA
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ YOERequires 2+ years in customer service, advanced computer and practice management software knowledge, organization, communication, multitasking, emotional intelligence, and adaptability in high-stakes environments.
5d
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Guest Experience Manager
Philadelphia, Pennsylvania, United States
$60k-$65k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree preferred or 3–5 years managing staff in sales and customer service; ticketed venue experience, coaching skills, strong problem-solving, and excellent oral communication required.
5d
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Customer Experience Supervisor I - Cherry Hill Mall
Cherry Hill, New Jersey, United States
$23-$29/hr OnsiteFull Time
Requires customer service and retail sales expertise, cashier coaching, staff scheduling, training coordination, problem resolution, performance management, and leadership skills.
Point of Sale, Mobile Point of Sale, Satellite Registers
1mo
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Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
Qualtrics, SPSS, SAS
3d
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Head of Customer Advocacy and Experience
Minneapolis or Atlanta or Fargo or Chicago or Horsham or New York City
$141k-$173k/yr HybridFull Time
8+ YOEBachelor’s degree or equivalent experience and 8–10 years in financial services, credit cards, product management, operations, customer experience, or related fields; cross-functional leadership and analytical skills required.
Agile
1mo
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
15+ YOE15+ years experience in customer experience/product/marketing leadership, people management, commercial acumen, cross-functional collaboration, budget ownership; bachelor's degree required; master's preferred.
2mo
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Product Manager, Card Customer Experience
Wilmington or New York City
$123k-$201k/yr OnsiteFull Time
5+ YOE5+ years product management experience; advanced product lifecycle, design, and data analytics knowledge; experience leading end-to-end product work, partnering with UX/research, authoring requirements and user stories, and working in Agile.
Agile
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