5,208 customer experience manager jobs at 1,629 companies in Pennsylvania
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
6d
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Customer Experience Manager
Emmaus, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED and at least 3 years of retail or related management experience required. Business-related associate or bachelor's degree preferred.
Learning Management System (LMS)
3w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
1w
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Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
1mo
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Manager, Customer Experience Technology
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
7+ YOE5+ MgmtBachelor's degree or equivalent,7+ years customer experience and digital/product/technology experience,5+ years management,experience as business owner for enterprise platforms,executive communication and vendor management.
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
1w
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Customer Experience Manager
Fairless Hills, Pennsylvania, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer service focused; office management experience helpful; some sales/marketing experience; inventory assistance.
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer-focused professional with strong communication skills; office management experience a plus; some sales/marketing experience; assist with inventory.
CRM, Bookkeeping Software, Field Service Management
3w
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Customer Experience Lead - Full Time
York, Pennsylvania, United States
$13/hr OnsitePart Time
Retail experience preferred; ability to lead and coach associates, deliver excellent customer service, manage front-end operations, resolve customer issues, and perform opening/closing duties.
2w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Coordinator
Wayne, Pennsylvania, United States
$15-$15/hr OnsitePart Time
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends, 1 year retail and 6 months leadership experience, merchandising knowledge, strong communication, multitasking, and ability to train associates and resolve customer issues.
POS
1w
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Experience Manager
Collegeville, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology or cosmetology management license where required, proficiency with POS and Microsoft Office, leadership and financial management skills.
Point of Sale system, Microsoft Office, Apple devices
1w
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Customer Experience Coordinator - Pittsburgh, PA
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication, organization, multitasking, empathy, and adaptability.
practice management software
2d
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Customer Experience Director- Mid Atlantic
Kentucky or West Virginia or Pennsylvania or Delaware or Maryland or Virginia or North Carolina or South Carolina
$172k-$287k/yr FieldFull Time
10+ YOEBachelor's degree, 10 years in biotechnology, pharmaceutical, medical device, or nuclear medicine industries, customer relationship management experience, logistics expertise, regulatory knowledge, and English fluency.
SWOT
1mo
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Customer Experience Supervisor
Hatfield, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years supervisory experience in luxury retail, high-end hospitality, or boutique gallery; strong coaching, problem-solving, and data skills; proficient with Google Sheets, Shopify, and CRM; able to manage showroom operations and customer experience.
Google Sheets, Shopify, CRM
2d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
3w
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Experience Manager
Cranberry Township, Pennsylvania, United States
$21-$30/hr OnsiteFull Time
2+ YOEManage front end operations, staffing, customer experience, cash handling, and e-commerce compliance; high school diploma and minimum 2 years' professional experience required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
5d
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Customer Experience Banker - Market Square
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
1+ YOEHigh school diploma and 1 year of customer service in banking, financial services, or goal-driven retail sales, or a bachelor's degree; sales, communication, and relationship management skills required.
mobile services, online banking services
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