1,601 customer experience manager jobs at 619 companies in Belvidere, IL
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
1w
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Customer Experience Manager
Arlington Heights, Illinois, United States
$18/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
1w
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Senior Manager, Customer Experience
McHenry, Illinois, United States
$115k-$130k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8–10 years in customer service, operations, order management, or account administration, including 5+ years managing managers, supervisors, or multi-tiered teams.
Titlewave, Salesforce, CRM, Net Promoter Score (NPS), Lean, Six Sigma
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Customer Experience Manager
Carol Stream, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOETwo years of college or equivalent experience and minimum 5 years' experience; retail or production experience; forklift certification if required; flexible schedule with closings and every other weekend; must have working phone.
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Customer Experience Manager
Carol Stream, Illinois, United States
$25-$37/hr OnsiteFull Time
5+ YOE5+ years experience, two years college or equivalent, retail/production background, ability to work varied schedule, forklift certification if required, strong analytical and leadership skills.
15h
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Customer Experience Lead
Palatine, Illinois, United States
$28-$39/hr OnsiteFull Time
3+ YOEHigh school diploma/GED and 3–5 years in a call center or customer service role. Requires problem-solving, communication, detail orientation, MS Office proficiency, and fast-paced work adaptability.
AS400, World port system, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Internet Explorer
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
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Customer Experience Lead - Full Time
Vernon Hills, Illinois, United States
$16/hr OnsitePart Time
Lead front-end operations, deliver excellent customer service, coach associates, manage transactions, and work flexible schedules including nights/weekends; 1+ years retail experience preferred.
3w
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Customer Experience Coordinator
Palatine, Illinois, United States
$16-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, strong communication and organization, retail merchandising knowledge, multitasking, and 1 year retail plus 6 months leadership experience.
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Salon Customer Experience Specialist
Algonquin, Illinois, United States
$15-$19/hr OnsitePart Time
Provide welcoming front-desk service, manage appointments and payments, recommend and sell retail products to meet sales goals, support salon operations, and communicate effectively with guests and stylists.
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3w
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
1w
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Workplace Experience Manager
Addison, Illinois, United States
$89k-$105k/yr RemoteFull Time
Organized, customer-focused professional with strong communication, project management, relationship-building, hospitality, programming, vendor, budget, and workplace experience skills.
1w
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Senior Manager, Product Management - Customer Experience Quill
Lincolnshire, Illinois, United States
$129k-$180k/yr HybridFull Time
8+ YOE2+ MgmtBachelor’s degree or equivalent experience; 8+ years in product management, eCommerce, or customer experience, including 2+ years in leadership; analytics tools, A/B testing, SEO, and CMS experience.
Adobe Analytics, GA4, Fullstory, A/B testing, SEO, content management systems
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
1mo
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Manager, Customer Care
Deer Park, Illinois, United States
$115k-$130k/yr OnsiteFull Time
3+ MgmtBachelor's or Associate degree with 2–5 years leading a customer care team, experience with order-to-invoice, backlog and dispute management, KPI/visual management, workforce planning, and cross-functional escalation resolution.
SAP, OCR, AI, EDI, WalkMe
1w
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Customer Service Manager
Hoffman Estates, Illinois, United States
$70k-$105k/yr OnsiteFull Time
Customer service leadership experience, training expertise, service department and multi-business-unit experience, problem-solving and interpersonal skills; CRM and order management experience preferred.
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
2mo
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
1mo
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Business Manager-Customer Experience
Chicago or Riverwoods
$150k-$171k/yr OnsiteFull Time
3+ YOE2+ Mgmt3+ years performing analysis, Bachelor’s in a quantitative field (or in progress), strong analytics and executive communication, 2+ years people management preferred, experience in financial services/consulting a plus.
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