502 customer experience manager jobs at 228 companies in Berwick, PA
2mo
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Salon Customer Experience Specialist - Wyoming Valley Mall
Wilkes Barre, Pennsylvania, United States
$12-$15/hr OnsitePart Time
0+ YOEGreet guests, drive sales, manage front desk, and deliver exceptional service.
1mo
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Patient Experience Consultant
Wilkes-Barre or Pennsylvania
OnsiteFull Time
5+ YOE5+ MgmtLeads patient experience improvement initiatives, monitors satisfaction metrics, develops and coordinates action plans, provides training and coaching; requires a bachelor's degree and 5+ years managing people/processes/projects and customer service experience.
1mo
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Member Experience Coach
Shamokin Dam or Camp Hill or Chambersburg or Delaware or Pennsylvania or Maryland or Indiana or Ohio or Virginia or West Virginia or North Carolina or South Carolina or Connecticut or Massachusetts or Tennessee or New Jersey
$63k/yr FieldFull Time
Field-facing role requiring extensive travel (≈80%), strong risk management and customer service experience, excellent interpersonal and organizational skills, clean driver’s license, ability to lift >25 lbs and perform onsite assessments.
2w
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Ag Customer Account Manager
Watsontown, Pennsylvania, United States
$65k-$150k/yr FieldFull Time
Sales/account management experience, ability to travel to customer locations daily, valid driver\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000license and clean driving record, strong relationship and communication skills, Microsoft Office and CRM proficiency...
Microsoft Office, CRM
1mo
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Customer Comms Platform Manager
Cary or Clarks Summit
$105k-$141k/yr HybridFull Time
8+ YOE3+ MgmtBA/BS required; 8+ years software engineering experience with 3+ years people management; hands-on CCM platform experience (Quadient/xPression/Documaker/Exstream); AI tool experience; Agile/SAFe delivery experience.
Quadient Inspire, xPression, Documaker, Exstream, GitHub Copilot, Microsoft Copilot Studio, LangChain, REST, SOAP
1w
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Customer Service Coordinator
Schuylkill Haven, Pennsylvania, United States
$18/hr OnsiteFull Time
0.5+ YOEHigh school diploma, 6+ months of customer service experience, Microsoft Office proficiency, basic computer skills, strong communication, organization, time management, problem-solving, and attention to detail.
Microsoft Office Suite, Electronic Logging Devices (ELDs), Microsoft Excel
1mo
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Customer Service Specialist
Pine Grove, Pennsylvania, United States
$44k-$66k/yr OnsiteFull Time
5+ YOE5+ years customer service experience, strong Microsoft Office skills, excellent internal/external communication, scheduling and coordination experience, ability to manage changing priorities.
Microsoft Office, AutoCAD
1mo
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Customer Service Rep I
Wilkes Barre, Pennsylvania, United States
OnsiteFull Time
3+ YOEHigh school diploma/GED and 3 years customer service experience; process orders, handle customer inquiries, manage portals, and follow company policies.
2d
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Customer Care Representative
Northampton, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED and 2-4 years of customer service or inside sales experience. Requires communication, problem-solving, relationship management, Microsoft Office, typing, and CRM software proficiency.
Microsoft Office, Microsoft Dynamics
2w
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Contact Center Customer Service Lead
Scranton, Pennsylvania, United States
$25/hr OnsiteFull Time
Provide multi-channel customer support, lead and coach team members, manage queues, perform basic technical troubleshooting in Salesforce and Five9, high school diploma required.
SalesForce, Five9, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Customer Service Supervisor- Motor
Montgomery, Pennsylvania, United States
OnsiteFull Time
5+ YOE3+ MgmtBA/BS in business or related field,5+ years customer support operations,3+ years management experience,experience with ACD/CRM/ERP and e-commerce systems,knowledge of Microsoft Office,strong communication and leadership skills.
ACD, CRM, ERP, Microsoft Office, e-commerce systems, AI automation, AI-assisted customer service
2mo
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Customer Service Specialist
Allentown, Pennsylvania, United States
HybridFull Time
2+ YOEExperience in pharmaceutical packaging or supply chain; strong communication and coordination skills; ability to manage multiple tasks and stakeholders.
Customer Relationship Management (CRM), MS Office, ERP/Order Management Systems
1w
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Customer Service Supervisor
Muncy, Pennsylvania, United States
OnsiteFull Time
3+ YOEAssociate degree or equivalent and 3–5 years of related experience required. Team leadership, conflict resolution, communication, and customer relations skills required; manufacturing and CRM/ERP experience preferred.
ISO 14001, CTPAT, CRM, ERP, SAP, BPCS, Salesforce.com
1w
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Customer Service Representative
Hazle Township, Pennsylvania, United States
OnsiteFull Time
High school diploma or GED, strong verbal and written communication, organization, computer skills, attention to detail, deadline management, and ability to follow procedures independently or collaboratively.
Microsoft Office Suite
1mo
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Retail Customer Service Lead
Dickson City, Pennsylvania, United States
$14-$21/hr OnsiteFull Time
2+ YOE2+ years retail customer-service experience; leadership preferred. Full-time availability with flexible schedule, strong communication, computer/ POS proficiency, ability to lift up to 50 lbs.
POS
4w
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Marketing and Customer Engagement Manager (Wilkes Barre, PA)
Wilkes-Barre, Pennsylvania, United States
OnsiteFull Time
Experience managing digital marketing, websites, social media, email marketing, SEO, Google Analytics, and CRM platforms; strong communication, organization, and project management skills.
Google Analytics, HubSpot
2w
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Customer Service & Operations Supervisor - Industrial Products
Montoursville, Pennsylvania, United States
HybridFull Time
2+ YOEAssociate degree or equivalent experience, 2+ years customer service experience, knowledge of shipping terms preferred, proficiency in Microsoft Office, SAP experience preferred, strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, Microsoft Access
3w
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Service Project Manager
Mechanicsburg or Wilkes Barre
$85k-$137k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent preferred, 2+ years project management or HVAC experience, estimating and contracting knowledge, strong organization and customer service skills.
3w
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Assistant Produce Manager
Sunbury, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, 2 years management experience in retail/restaurant/supermarket, supervisory ability, merchandising and inventory control, customer service focus.
Learning Management System (LMS)
3w
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Waterpark Manager
Woodford or Spotsylvania County or Wisconsin Dells or Sandusky or Pocono Manor or Round Rock
$23/hr OnsiteFull Time
2+ YOEStar Guard Lifeguard, Star Guard Instructor, and Certified Pool Operator required; minimum 2 years waterpark/aquatics management experience; strong leadership and safety focus.
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